Christina Spicer  |  September 24, 2018

Category: Consumer News

Customers reached a $1.5 million deal with HP ending a class action lawsuit over third party ink cartridges and an allegedly fake error message that would stop consumers from being able to use them.

The HP ink cartridge monopoly class action settlement, if approved, will end claims that the printer company installed firmware, called “dynamic security,” into HP printers that stopped customers from being able to use non-HP ink cartridges.

The class action lawsuit alleged that the use of firmware to force consumers to only use HP ink was illegal. Further, alleged that plaintiffs, the HP firmware allegedly caused the printers to display error messages when non-HP cartridges were installed, making customers think that the cartridges were defective.

Earlier this year, HP asked a federal judge to dismiss the class action lawsuit; however, U.S. District Judge Edward Davila tossed HP’s argument, though some claims were trimmed from the case.

Under the terms of the HP ink cartridge monopoly class action settlement, HP is barred from using the so-called dynamic security program on affected printers. Additionally, Class Members will be able to make a claim for a cash payout from the settlement fund.

“First, the settlement achieves the goal of the litigation by eliminating the threat of forcible printer disablement for all members of the class,” state the plaintiffs’ in the motion for preliminary approval of the settlement agreement.

“Second, just as they would have been able to come forward to claim individual damages had they prevailed on common liability issues at trial, the settlement allows class members who lost money or time because of HP’s printer disablements to make a claim for full recovery of their losses.”

The number of Class Members is estimated to be about 50,000, according to the HP ink cartridge monopoly class action settlement.

“The settlement avoids protracted litigation while delivering all or most of the relief class members could expect to obtain at trial,” notes the plaintiffs’ motion for preliminary approval of the HP ink cartridge monopoly class action settlement.

Class Members will receive a part of a $1.5 million settlement fund under the terms of the HP ink cartridge monopoly class action settlement.

“On the optimistic assumption that 20 percent of these class members make a claim, the average payment per class member would be $150. Had plaintiffs prevailed at trial on the common liability issues, under plaintiffs’ trial plan, individual class members would have been able to submit proof to recover their out-­of­-pocket expenses in proceedings following the class trial,” notes the motion for preliminary approval of the HP ink cartridge monopoly class action settlement.

“While such individual expenses vary, a full set of HP replacement cartridges costs about $100 and a replacement HP printer costs about $150.”

Top Class Actions will post updates to this class action settlement as they become available. For the latest updates, keep checking TopClassActions.com or sign up for our free newsletter. You can also receive notifications when this article is updated by using your free Top Class Actions account and clicking the “Follow Article” button at the top of the post.

The plaintiffs are represented by Daniel C. Girard, Jordan Elias and Elizabeth Kramer of Girard Gibbs LLP, Todd M. Friedman and Adrian R. Bacon of the Law Offices of Todd M. Friedman PC, Joseph R. Saveri, Nicomedes S. Herrera and Kyla J. Gibboney of Joseph Saveri Law Firm Inc., Daniel R. Karon of Karon LLC, and Taylor Bartlett of Heninger Garrison Davis LLC.

The HP Ink Cartridge Monopoly Class Action Lawsuit is In re: HP Printer Firmware Update Litigation, Case No. 5:16-cv-05820-EJD, in the U.S. District Court for the Northern District of California, San Jose Division.

UPDATE: February 2019, the HP OfficeJet printer class action settlement is now open. Click here to file a claim. 

UPDATE 2: On Nov. 26, 2019, our readers started receiving settlement checks from the HP printer firmware resolutionworth as much as $164.20. Congratulations to everyone who filed a claim and got PAID!

We tell you about cash you can claim EVERY WEEK! Sign up for our free newsletter.

905 thoughts onHP Ink Cartridge Monopoly Class Action Lawsuit Settles for $1.5M

  1. Dawn Byers says:

    please add me to this lawsuit – I have HP printer

  2. Jan L Gordon says:

    add me please I have 3 hp printers

    1. WAYNE STAMBLER says:

      PLEASE ADD ME TO THE CLASS ACTION. I BOUGHT 3 PARTY INK CARTLAGES AND THEY STOPPED WORKING FOR MY 2 PRINTERS HP. ISSUES WITH THE SCANNER WITH NO HELP FROM HP.

  3. Wendy Cox says:

    I have an HD printer and have had crazy issues.

  4. Reba Jones says:

    Please add me. I own 3 HP printers

  5. Dawn Maluchnik says:

    I have had this happen several times, please add me.

  6. Phyllis Byrd says:

    I won two HP Printers as well and have experienced some of the same issues. Please add me.

  7. Alfonso Sassen van Elsloo says:

    Have two HP printers. The first one purchased back in the year 2000 +/- >>NOT CONNECTED TO THE INTERNET<< NO problems what so ever. Yes I use the expensive HP cartridges and print a lot.

    The second, an HP Officejet Pro 8500, all in one, connected to the internet, has all kinds of problems.
    I get all kinds of retarded messages. About 3 years ago this machine went nuts. Contacted HP directly and explained the situation the response I got is that I needed a new machine.
    When I told them the story with my first HP printer and the fact that works perfectly fine, never, ever had a problem, a check-up, etc. the rep got mum. My problems E N D E D!

    The problem is not only the Monopoly that they want to keep. HP wants you to sign in with a yearly contract (very expensive) so that they can diagnose, remotely, your printer. For this, HP needs full access to your computer or system.

    The Monopoly has to end.
    The same should apply to all the technology companies that keep a monopoly when it comes to repair and maintenance.

    Please add my name. Thank you.

  8. Lynn Hunsaker says:

    I also own a HP printer please add me to this.

  9. David says:

    place me in this lawsuit. I own a new HP printer and have the same issue.
    I am a site member and have found no way to join this action but definitely want in.

  10. Karen A Leach says:

    Add me please

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