Grand Canyon University Class Action Says Unwanted Calls Don’t Stop

According to a recent class action lawsuit, Grand Canyon University routinely makes unsolicited calls to consumers using an autodialer in violation of the Telephone Consumer Protection Act.

Beginning in November 2016, plaintiff Ann Fellows allegedly received multiple unsolicited phone calls from Grand Canyon encouraging her to continue her education.

These calls were placed despite Fellows’ number being on the National Do Not Call Registry. When Fellows picked up the calls, she reportedly heard a noticeable pause before she was connected to a live representative.

She alleges that this is indicative of an autodialer system – a violation of the Telephone Consumer Protection Act (TCPA).

The Grand Canyon University class action further claims that the unwanted phone calls continued after Fellows expressly told the college to stop calling.

Fellows alleges that she received at least 45 unsolicited calls from GCU and at least 43 of those calls occurred after she asked them to stop.

“Plaintiff does not have a relationship with Grand Canyon or any of its affiliated companies, nor has she ever requested that Grand Canyon call her or consented to any contact from Defendant,” the Grand Canyon University TCPA class action lawsuit claims.

Fellows says the calls placed by Grand Canyon are in violation of TCPA.

The TCPA was passed by Congress in order to protect consumers from unwanted calls and faxes. The Federal Communications Commission (FCC), which enforces TCPA, has expanded the scope of the act to include unwanted text messages as well as calls and faxes.

The Act prohibits a variety of behaviors including calling consumers who have asked calls to stop, calling consumers on the National Do Not Call Registry, using an autodialer to place calls, using an artificial voice, and more.

Lawsuits filed under TCPA can collect between $500 to $1,500 in statutory damages for every violation of the law.

Fellows seeks to represent four Classes in her Grand Canyon University class action: the autodialed no consent Class, the autodialed stop Class, the Do Not Call Registry Class, and the Do Not Call Stop Class.

The autodialed no consent Class proposed would include consumers who received a call from Grand Canyon University which was placed using an autodialer without consent.

The autodialed stop Class includes consumers who received a call from GCU using an autodialer after having asked for the calls to stop.

The Do Not Call Registry Class is composed of consumers who received calls from Grand Canyon more than one time in a 12 month period despite being on the National Do Not Call Registry.

The fourth and final Class, the Do Not Call Stop Class, includes consumers who received calls from GCU despite having asked them to stop calling.

The Grand Canyon University TCPA class action lawsuit seeks actual damages, statutory damages, court costs, and attorneys’ fees.

Fellows is represented by Ronald Conway of the Conway Law Firm LLC, Stefan Coleman of the Law Offices of Stefan Coleman PA, and Avi R. Kaufman of Kaufman PA.

The Grand Canyon TCPA Class Action Lawsuit is Fellows v. Grand Canyon Education Inc., Case No. 1:18-cv-00314, in the U.S. District Court for the Western District of Pennsylvania.

Join a Free TCPA Class Action Lawsuit Investigation

If you were contacted on your cell phone by a company via an unsolicited text message (text spam) or prerecorded voice message (robocall), you may be eligible for compensation under the Telephone Consumer Protection Act.

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