By Brigette Honaker  |  April 26, 2018

Category: Consumer News

AquaFlo water connectors plumbing partsConsumers have reported that their DiamondBack water connectors are causing leaks and expensive water damage in their homes.

LSP Products makes and sells water connectors under the brand names of AquaFlo, MightyFlex, and DiamondBack. Water connectors are also known as supply lines, water lines, flexible water lines, toilet connectors, and water connector hoses. The water connectors connect a home’s hot- or cold-water supply to a water line or a fixture such as a toilet, faucets, ice makers, and dishwashers.

The DiamondBack water connectors are made with a flexible inner tubing which is surrounded by tightly braided stainless steel. This design allows the lines to be maneuvered into tight spaces and turn as needed. At each end of the line, there is a metal or plastic nut which is supposed to create a tight seal and allow for waterflow between a water source and a fixture.

Consumers are reporting that the DiamondBack water connectors are causing leaks. The DiamondBack water connectors are allegedly causing damage when a plastic coupling nut fails, a brass coupling nut breaks, or the braided hose leaks or bursts. Consumers claim that the failure of the water lines is due to design defect.

Water damage from a burst water line can leave homeowners with thousands of dollars in repairs. Even if insurance will cover the damage, most homeowners are responsible for a portion of the damage repair. Water damage can destroy materials essential to a home’s structure by rotting wood, rusting steel, and delaminating materials. Water damage also carries the associated risk of mold which can be hazardous to homeowners and their families.

A class action lawsuit has been filed against the manufacturer, alleging that the coupling nuts in the DiamondBack water connectors are defective. The design defect of the coupling nuts can cause failure, leading to catastrophic water damage, the class action claims. The complaint alleges that, due to the defects, the DiamondBack water connectors fail “sooner than reasonably expected”, requiring the item to be replaced and homeowners to repair any water damage.

The lead plaintiff in the class action lawsuit says a MightyFlex water connector water line fail in her vacation home. The 16” long stainless-steel connector provided water to her toilet and allegedly failed due to a defect in the brass coupling nut. Because the connector hose was installed at her then-vacant vacation home, the problem was not discovered until several days later.

“By the time the flooding was discovered by a neighbor […] much of the first floor of the house was water-soaked and mold had begun to grow,” the plaintiff says in the class action lawsuit. The leak allegedly left her with over $30,000 in property damage and required repairs to the home’s structure, floors, walls, and framing.

If you or a loved one own property that suffered flooding damage due to defective DiamondBack water connectors, you may qualify for legal action. An AquaFlo class action lawsuit could help recover compensation for property damage caused by coupling nut failure or hose burst failure.

Join a Free AquaFlo Water Connector Class Action Lawsuit Investigation

If you own a property that suffered flooding damage caused by an Aqua Flo coupling nut failure or hose burst failure, you may qualify to participate in this AquaFlo water connector class action lawsuit investigation.

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