Top Class Actions’s website and social media posts use affiliate links. If you make a purchase using such links, we may receive a commission, but it will not result in any additional charges to you. Please review our Affiliate Link Disclosure for more information.
The manufacturer of Cuisinart food processors is facing a class action lawsuit that alleges the company failed to produce replacement chopping blades as part of a recall effort.
Plaintiff Ellen Chepiga says the Conair Corporation has denied consumers full use of their machines because it has yet to send replacement blades after a December 2016 recall notice.
According to the class action, in December Conair notified 8 million Cuisinart food processor owners that they needed to stop using their blades. According to a Washington Post article, the blades can crack into small pieces into the food and cause injuries.
The plaintiff says that in response to the recall she registered for a new blade online in December of last year. However, Chepiga alleges that Conair has since notified food processor owners that replacement blades will not likely be sent until mid-2017.
The plaintiff points out in her class action lawsuit that Cuisinart owners were forced to cook their holiday meals without the use of their food processors and now face additional delays.
According to the class action, Conair in conjunction with the U.S. Consumer Product Safety Commission issued the recall in response to reports that the riveted blades of Cuisinart food processors were cracking and shards were being found in foods being chopped.
The complaint notes that the recall affects 22 models of Cuisinart food processors sold between 1996 and 2015 including: CFP-9, CFP-11, DFP-7, DFP-11, DFP-14, DLC-5, DLC-7, DLC-8, DLC-10, DLC-XP, DLC-2007, DLC-2009, DLC-2011, DLC2014, DLC-3011, DLC-2014, EV-7, EV-10, EV-11, EV-14, KFP-7, and MP-14.
According to the complaint, food processor owners eagerly awaiting replacement blades were dismayed by an email sent by Conair in early February notifying customers of a delay. Conair included a free electronic cookbook in the email that, ironically, included recipes that required food to be chopped, says the plaintiff. Further compounding disappointment, Conair allegedly sent another email several days later indicating that replacement blades could not be shipped until mid-June.
“During this time, Defendant continued to sell new food processors with chopping blades not subject to the recall. Defendant decided to prioritize its own profits by selling the new chopping blades instead of providing them to their loyal customers subject to the recall,” alleges the plaintiff.
“Had consumers known that they would have lost the use of the key chopping functionality of their food processor without advance warning, for an extended period, and spanning the December and January holiday season, consumers would have paid less for Defendant’s Cuisinart food processors,” the Cuisinart class action states.
The plaintiff seeks to represent Cuisinart food processor owners whose machines were covered by the December recall. She is seeking damages for the loss of use of the machine as well as lost value along with attorneys’ fees and costs.
Chepiga is represented by John D. Radice and April D. Lambert of the Radice Law Firm PC.
The Cuisinart Blade Recall Class Action Lawsuit is Chepiga v. Conair Corporation, Case No. 3:17-cv-01090-BRM-LHG, in the U.S. District Court for the District of New Jersey.
UPDATE: February 2018, the Cuisinart food processor blade recall class action settlement is now open. Click here to file a claim.
ATTORNEY ADVERTISING
Top Class Actions is a Proud Member of the American Bar Association
LEGAL INFORMATION IS NOT LEGAL ADVICE
Top Class Actions Legal Statement
©2008 – 2024 Top Class Actions® LLC
Various Trademarks held by their respective owners
This website is not intended for viewing or usage by European Union citizens.
93 thoughts onCuisinart Class Action Filed Over Massive Blade Recall
I have been waiting half a year for the replacement blade. Cuisinart in an interview refused to disclose how many replacement blades they have sent out. I am interested in joining this class action.
Yes same thing I call every month and they tell me the same story they are made in Italy and it takes time to make them. I want to be part of this class action suite can anyone give me the number to contact info for the law firm.
Diane A.
I would like information about this class action suit. I am thoroughly disgusted with Cuisinart. They are continuing production on new product and selling while loyal customers have been waiting for months. I received my confirmation of my request for a replacement blade on Dec, 21 and am told that I’ll have to wait until some time next month for a blade.
Cuisinart was a trusted brand but they have lost my trust with this rediculously slow response.
I would like some information on where to sign up for lawsuit also. This is ridiculous not being able to use food processor and all the Holidays that passed now.
Thank you
I would like some information on where to sign up for lawsuit also.
Thank you
How do I join the class action suit against Cuisinart for their failure to send me a replacement blade? I filled out their paperwork on 12/13/16, and I reported Conair to the BBB yesterday. The response I received today from Conair was that I did not include a model number that I was seeking a replacement blade for. I have already provided all this information in December, so I provided it again to Conair in my BBB response. How long can they keep stalling and ignoring their customers? An email from Cuisinart yesterday states replacement blade will be sent sometime “after June, 2017”. That could be next year. They should refund my purchase price so I can buy a Breville or another quality food processor.
I was just told June by a representative of the company. Can I join the class action? The computer gives out the cookbooks. so if you haven’t received it, the person you are talking to can not get it for you and not everyone will get it.Should have just replaced everyone’s machine.
I would join this as well. I am so disappointed in their lack of concern. This is a piece of equipment that I used to use every day. They told me I wow pull receive the new blade in a week, now it’s 7 months, who knows what it will actually turn out to be. Not to mention the time I spent trying to get through on both the website and phone to register. My mom still hasn’t got hers either and she registered the first day (I was the second). I agree, will never purchase another Cuisinart product. Customer service means everything.
Where EXACTLY do I go to get in on the class action lawsuit against Cuisinart?? Please anyone who has the right answer thanks :)
I have a DLC-12. Guess I’m SOL?
Donald
I would like to be added in on this law suit. But how does one go about doing this ? I have a new Cuisinart sitting here and I can not even use it. I called right away in Dec. when I found out about the recall. This is not right that we have to wait for months now for our replacement blades !!