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Vivid Seats Class Action Settlement Overview:Â
- Who: A federal judge gave final approval of a $7.5 million class action settlement between Vivid Seats LLC and its customers.
- Why: Ticket buyers claimed Vivid Seats changed its event cancelation refund policies following the onset of the COVID-19 pandemic.
- Where: The class action lawsuit was filed in Illinois federal court.
The $7.5 million Vivid Seats class action settlement between an events company and ticket buyers who claimed it changed its refund policy for canceled events following the onset of COVID-19 was given final approval by a federal judge in Illinois.
The judge extended Class certification to all residents of the United States or Canada who bought a ticket from Vivid Seats to an event that was canceled, rescheduled, or postponed due to COVID-19 before the settlement’s preliminary approval in April.Â
Money from the class action settlement will be used to reimburse customers who purchased tickets from Vivid Seats for canceled events. The agreement also extended the deadline for credits given by the company to be used until Dec. 31, 2022.Â
The plan is to refund customers for the same amount they paid for tickets to canceled events, however, if new claims overstretch the settlement amount, each Class Member will have their fund amount reduced by an equal percentage.Â
Vivid Seats Class Action Claimed Customers Denied Refunds for COVID-19 CancellationsÂ
Ticket buyers claimed Vivid Seats was guilty of unjust enrichment, breach of contract, and negligent misrepresentation — in addition to multiple state consumer statutes — by denying customers refunds for events disrupted by the COVID-19 pandemic.Â
Ticketmaster and its parent company, Live Nation, faced a similar class action lawsuit for allegedly changing their refund policies to force consumers to cover the costs of events suspended during the coronavirus outbreak.
Were you denied a refund for a ticket you purchased to an event that was canceled, postponed, or rescheduled due to COVID-19? Let us know in the comments!Â
The plaintiffs are represented by Steven D. Liddle and Nicholas A. Coulson of Liddle Sheets Coulson P.C.Â
The Vivid Seats Canceled Events Refunds Class Action Lawsuit is Nellis, et al., v. Vivid Seats LLC, Case No. 1:20-cv-02486, in the U.S. District Court for the Northern District of Illinois.
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112 thoughts on$7.5M Vivid Seats COVID-19 Refund Class Action Settlement Gets Final Nod
I have been trying to get a $400 plus refund to no avail and my credits expire 1/1/22….which isn’t a lot of time during Covid to buy new tickets. This lawsuit was supposed to extend the credit usage through December 2022 but they won’t budge. I am thinking of escalating this…so annoying that they didn’t just refund the money but don’t even provide adequate time to use the credit. Criminal!
I have tried everything to get refund for 3 tikets to Kenny Chesney he has postponed and then postponed again from may of 2020 until 2022 It has been postponed twice now the amount is 600 its crazy!!
Still no refund or any information on when I’ll get my refund.
I had an even that’s been rescheduled from May 2020 to June 2022. My daughter doesn’t even like Monday X anymore. I just want my $222 back. That change in policy was ridiculous.
Event*
Monsta X*
I should’ve proofread?
Still waiting for my refund. No updates have been made on when these refunds would be issued. This is insane, we waited long enough for our refunds.
Yes been trying to get a refund for my 2 tickets I purchased before Covid hit. No luck. I hope I get a refund soon it was s$601.34. I could really use that money.
Said I wasn’t due a refund because reba rescheduled for 2022 and I purchased tickets in 2020. Unfair
How did you figure that out? Did they send you an email?
I filed a claim for the Vivid seats class action lawsuit. Unable to find out any info regarding this & would like to know regarding receiving a rfund
When is payout? I can’t seem to get an answer about this!
When will Vivid tickets sales be reimbursing for those tickets into our accounts I can’t seem to get anyone to answer
Yes from a company called Ticketsonsale. It’s for 340.34 for a show in Kansas City Mo, that was cancelled due to covid 19.