Date Initiated: 04/23/2020
The initial complaint was filed April 23, 2020.
All persons or entities residing in the United States, its territories, or Canada, who at any time on or before April 1, 2021, purchased a ticket through Vivid Seats to an event that, at any time between Sept. 29, 2016, and April 1, 2021, was cancelled or was postponed or rescheduled and has not yet occurred are considered Class Members.
Date Initiated: 07/15/2021
The Court granted preliminary approval of this settlement July 15, 2021.
All persons or entities residing in the United States, its territories, or Canada, who at any time on or before April 1, 2021, purchased a ticket through Vivid Seats to an event that, at any time between Sept. 29, 2016, and April 1, 2021, was cancelled or was postponed or rescheduled and has not yet occurred are considered Class Members.
Date Initiated: 11/10/2021
The deadline to file a claim was Nov. 10, 2021.
Nellis, et al. v. Vivid Seats LLC, Case No. 1:20-cv-02486 in the U.S. District Court for the Northern District of Illinois, Eastern Division
Date Initiated: 04/23/2020
A Vivid Seats class action had accused the company of retroactively discontinuing its long-standing “100% Buyer Guarantee,” which provides ticket buyers with a legally required full cash refund, early in the coronavirus pandemic.
All persons or entities residing in the United States, its territories, or Canada, who at any time on or before April 1, 2021, purchased a ticket through Vivid Seats to an event that, at any time between Sept. 29, 2016, and April 1, 2021, was cancelled or was postponed or rescheduled and has not yet occurred are considered Class Members.
Date Initiated: 07/15/2021
The Court granted preliminary approval of this settlement July 15, 2021, and final approval Nov. 1, 2021.
Class Members may file claims either for a credit or a cash payment.
Some Class Members may have already received a credit on their Vivid Seats account toward the purchase of tickets for future events.
The event cancellation settlement agreement extends the expiration date for any such active, non-expired credits through Dec. 31, 2022.
Class Members do not need to take any action to receive this benefit.
However, those who would prefer a cash payment equal to the price of the ticket purchase (including base price, fees, and delivery charges, but excluding insurance charges and any amount paid with a gift card or store or loyalty credit) must submit a claim form.
Anyone who purchased a ticket through Vivid Seats on or before April 1, 2021, to an event between Sept. 29, 2016, and April 1, 2021, that was postponed or rescheduled but was canceled until after April 1, 2021, will be entitled to injunctive relief under the event cancellation settlement agreement.
These Vivid Seats class action settlement Class Members will automatically be entitled to a credit on their account toward the purchase of tickets to future events equal to 110 percent of the purchase price of the ticket or tickets they purchased, less any amount already paid or spent in credit. The credit will be valid through Dec. 31, 2022.
Alternatively, these Class Members may choose to receive a cash payment equal to their ticket purchase price, less any amounts paid using gift cards or store or loyalty credit, to the postponed or rescheduled event that was later cancelled, less any amount already paid or spent in credit. Class Members electing to receive this cash payment must request it from Vivid Seats within 21 days of receiving notice that the rescheduled or postpone event has been cancelled.
The deadline to file a claim has been extended to Nov. 10, 2021, for Class Members who were mailed or emailed notice of the event cancellation settlement as part of the supplemental notice process authorized by the Court in its July 15, 2021, order.
Date Initiated: 11/10/2021
The deadline to file a claim was Nov. 10, 2021.
