AMC class action lawsuit overview:
- Who: Plaintiff Alex Burkey filed a class action lawsuit against AMC Entertainment Holdings Inc.
- Why: Burkey alleges AMC charges hidden fees on its movie tickets.
- Where: The AMC class action lawsuit was filed in Pennsylvania state court.
A new class action lawsuit accuses movie theater chain AMC of charging hidden fees when consumers purchase movie tickets online.
Plaintiff Alex Burkey filed the class action complaint against AMC Entertainment on Aug. 26 in Pennsylvania state court, alleging violations of state consumer laws.
The AMC class action lawsuit alleges the company routinely displays a fixed admission price to view a movie in its theaters. However, late in the online purchasing process, it adds a surprise “convenience fee,” which is mandatory unless the purchaser instead agrees to pay $17.99 annually to upgrade their order by joining “AMC Stubs Premiere!,” the lawsuit claims.
The complaint describes AMC as the largest movie exhibition company in the United States and the largest throughout the world with approximately 860 theaters and 9,600 screens across the globe.
The plaintiff argues that allowing AMC to retain the benefits of the surreptitious fee would be unjust, unfair and inequitable.
Class action: AMC hides ‘junk fees’ from Pennsylvania consumers
Burkey alleges AMC engages in “drip pricing,” a pricing technique whereby only part of a product’s price is advertised, with other charges revealed later as consumers go through the buying process.
The AMC class action lawsuit alleges that when consumers visit www.amctheatres.com, they are shown the ticket price and can select the number of tickets they want to purchase at the displayed price.
However, after doing so, the consumer advances to the next screen, where AMC starts a countdown and gives consumers a choice between paying a $2.69-per-ticket “convenience fee” or signing up for a $17.99-per-year subscription, the class action lawsuit says.
AMC never explains the purpose of the surprise fee added late in the purchasing process, Burkey claims.
In other jurisdictions where it is explicitly required by statute to do so, AMC advertises online its all-in price from the start and discloses its fees upfront. But it does not do so in Pennsylvania, he claims.
In other alleged hidden fees, PayGOV is facing class action allegations it unlawfully charges a “convenience fee” each time consumers pay their bills online, through the company’s app, or in person at a municipal building.
Does your state require all-in-one ticket pricing? Let us know in the comments.
The plaintiff is represented by Michael H. Sampson and Nicholas A. Colella of Lynch Carpenter LLP.
The AMC class action lawsuit is Burkey v. AMC Entertainment Holdings Inc., Case No. GD-26-008641, in the Court of Common Pleas of Allegheny County, Pennsylvania.
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