Karina Basso  |  August 27, 2014

Category: Consumer News

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Chase class action lawsuitAn Illinois federal judge has granted preliminary approval to a $34 million class action lawsuit settlement with Chase Bank over claims the company illegally contacted consumers on their cell phones with an automated dialing system without their prior express consent.

This cell phone contact allegedly violated the federal Telephone Consumer Protection Act (TCPA), which prohibits companies from contacting consumers using a prerecorded and/or artificial voice, an automated telephone dialing system, or without their consent.

If the Chase Bank TCPA class action settlement is made effective, each eligible Class Member will receive between $20 and $40 for phone calls and text messages placed to their cell phones between July 1, 2008 and Dec. 31, 2013.

These Class Members are categorized into one of two subclasses: those plaintiffs who received SMS or voice alerts by Chase Bank and those who received a debt collection call from Chase Bank that was placed with an automatic telephone dialing system and/or artificial prerecorded voice.

JP Morgan Chase Bank denies all liability for the alleged phone calls and text messages made without consumer consent; however, the company has agreed to settle the TCPA class action lawsuit to avoid uncertain litigation and legal expenses.

Notice of the Chase TCPA class action settlement will be mailed to Class Members by Nov. 10, 2014. The deadline to submit a claim to receive money from the Chase TCPA settlement will be Feb. 9, 2015, according to the preliminary approval Order signed by U.S. District Judge Gary Feinerman on Aug. 12.

More information about how to file a claim for the Chase Bank TCPA class action settlement was not immediately available. Keep checking TopClassActions.com or sign up for our free newsletter for the latest updates. You can also mark this article as a “Favorite” using your free Top Class Actions account to receive automatic notifications when this article is updated.

The Chase Bank TCPA Class Action Lawsuit is Gehrich v. Chase Bank USA NA, Case No.  1:12-cv-05510, in the U.S. District Court for the Northern District of Illinois.

What is The Telephone Consumer Protection Act (TCPA)?

The U.S. Congress passed the 1991 Telephone Consumer Protection Act to limit the time and manner in which solicitors and companies could contact potential customers. The TCPA paid especially close attention to limiting the use of automated telephone equipment, prerecorded messages, or robocalls for telephone soliciting and telemarketing. With the advancement of technology, the TCPA also has laws limited how companies can contact customers via text messages and email, and is not simply limited to aural home phone and cell phone call.

Additionally, the TCPA requires that companies honor the National Do Not Call Registry, which all consumers are free to enroll in at any time on-line.

In this TCPA class action lawsuits, Chase Bank faces allegations of :

“Making and/or initiating telephone calls using an automatic telephone dialing system or an artificial or prerecorded voice to any telephone number assigned to a cellular telephone service, in violation of 47 U.S.C. § 227(b)(1)(A)(iii) and 47 CFR § 64.1200(a)(1)(iii).”

This is not the first time Chase Bank has faced TCPA litigation. In 2012, JP Morgan paid $7 million and $9 million in two separate TCPA class action lawsuits alleging the bank had made unlawful phone calls to Chase loan holders without previously expressed consumer consent.

Chase Bank is not the only company or entity facing TCPA class action lawsuits for allegedly violating various telephone consumers’ rights guaranteed under the TCPA. Hundreds of TCPA civil and class action lawsuits have been filed in the United States in just the past year by various consumers and the number likely to grow as more consumers are informed of their TCPA rights.

UPDATE: A website has been established for the Chase Bank TCPA class action settlement. For more information, click here or visit www.GehrichTCPASettlement.com.

UPDATE 2: The deadline for this Chase TCPA class action settlement has been extended until Sept. 10 as an additional 7.1 million more Class Members are sent notifications. 

UPDATE 3: On Nov. 26, 2016, Top Class Actions viewers who submitted timely and valid claims for the Chase Bank class action settlement began receiving checks worth as much as $91.10. Congratulations to everyone who got PAID! 

UPDATE 4: On June 23, 2017, Top Class Actions viewers who filed valid claims for the Chase Bank TCPA class action settlement started receiving a second disbursement check worth as much as $9.80.

Join a Free TCPA Class Action Lawsuit Investigation

If you were contacted on your cell phone by a company via an unsolicited text message (text spam) or prerecorded voice message (robocall), you may be eligible for compensation under the Telephone Consumer Protection Act.

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24 thoughts onChase Bank to Pay $34M in TCPA Class Action Lawsuit Settlement

  1. Don says:

    received check of $22.89 on 11/26/2016

  2. Deborah says:

    I agree with one of the people that spoke here. Dennis. It is really a shame that 34 million dollars is being divided among the plaintiff’s and all we get from this settlement is 20.00 dollars, what a joke! Yes, there are many children, women and men that go to bed at night hungry. Why not give most of it to them? Why insult us good people in giving what you feel we should have. I pay taxes and many of the ones that is receive this settlement. But, my point is do the right thing, and you will be blessed. Don’t short change anyone.

  3. Jose leon says:

    El banco chase comete fraude con los clientes No entiendo porque engañan a la gente de esa manera ami me robaron mi dinero me siento muy mal por eso , necesito recuperarlo pero aun no e encontrado la ayuda necesaria

    1. Rus says:

      En que forma de robo chase bank cada caso de fraude tiene que resolver y ay formas como lograr ganar los casos siempre en cuandonde pueds comprobar ese fraude cometido por esas entidades financieras

  4. Jose leon says:

    Estoy reclamando porque el banco chase se a quedado con mi dinero y me siento muy defraudado ellos me engañaron

  5. lorenzo dorsey says:

    Hi I’m Lorenzo Dorsey ann I got Posst card I have my claim number

  6. Brady says:

    Leo sweet name How did your sister go about doing this

  7. leo says:

    Lol, my sister sued chase personally.skated off with $$$,$$$

    1. Brady says:

      How did she go about doing this

  8. Dennis says:

    The attorneys get $11,000,000.00 and the plaintiffs get $20.00. What an incredible waste of $34,000,000.00. I would rather that Chase donated the money to the Red Cross for disaster relief. Twenty bucks to me for an unwanted phone call is useless. All of that money comes from customers interest payments on bank loans and makes credit more difficult for us to obtain as it tightens the money supply. There is a button on my phone that hangs up a call. Its free! It is unbelievable in a world where children go to bed hungry and families are fleeing from terrorists that we launch a lawsuit over unwanted phone calls. When I get my twenty it will go into the church collection.

  9. Top Class Actions says:

    UPDATE: A website has been established for the Chase Bank TCPA class action settlement. For more information, click here or visit http://www.GehrichTCPASettlement.com.

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