Melissa LaFreniere  |  April 28, 2016

Category: Consumer News

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Arm-Hammer-Laundry-DetergentThe manufacturer of Arm & Hammer faces a class action lawsuit over claims that its liquid laundry detergent containers are 14 percent empty space.

Lead plaintiffs Vincent Riedel and Yang Shen say that Church & Dwight intentionally package Arm & Hammer laundry detergent in large, non-transparent plastic bottles to make it appear as if consumers are buying more than they actually do.

“There is no practical reason to package the Products in over-sized containers other than to mislead consumers as to the actual volume of the Products being purchased,” the class action lawsuit states.

As a result of Arm & Hammer’s alleged fraudulent business practices, customers pay a premium price for the laundry detergent compared to other products on the market, according to the plaintiffs.

Riedel says he bought 61 ounces of Arm & Hammer laundry detergent for $16 because he relied on the size of the packaging at the time of purchase. According to the plaintiff, there’s no way a reasonable consumer could know that the laundry container wasn’t filled to capacity.

The Arm & Hammer lawsuit claims that Riedel was misled by the oversized bottles and suffered monetary loss because of the deceptive, false, and misleading business practices of the defendant.

“Defendant has deceived Plaintiffs and other consumers nationwide by mischaracterizing the volume of the Products. Defendant has been unjustly enriched as a result of selling the Products in disproportionately large containers compared to the volume of the actual product contained therein,” the lawsuit claims.

The plaintiffs allege that the Arm & Hammer manufacturer violated several state laws in addition to federal claims of negligent misrepresentation and unjust enrichment.

“Defendant will be unjustly enriched if it is allowed to retain such funds, and each Class member is entitled to an amount equal to the amount they enriched Defendant and for which Defendant has been unjustly enriched,” the lawsuit states.

The plaintiffs allege that the Arm & Hammer manufacturer has earned millions due to its unfair and deceptive practices.

“The size of the bottles in comparison to the volume of detergent contained therein make it appear as if the consumer is buying more than what is actually being sold. By increasing the size of the Product packaging, Defendant maximized the shelf presence of its Products over competitor products,” the plaintiffs claim.

If the class action lawsuit is approved, Class Members will include all U.S. residents who bought Arm & Hammer liquid laundry detergent in 43 to 131 fluid ounce bottles. 

The plaintiffs are represented by C.K. Lee and Anne Seelig of the Lee Litigation Group, PLLC.

The Arm & Hammer Deceptive Advertising Class Action Lawsuit is Riedel, et al. v. Church & Dwight Co. Inc., Case No. 2:16-cv-02093, in the U.S. District Court for the Eastern District of New York.

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341 thoughts onArm & Hammer Class Action Says Laundry Detergent is Underfilled

  1. Valerie Turner says:

    I too purchase this brand. This is serious business. Who can really take the time to weigh ever bottle they purchase. The companies know that the everyday consumer will not and so they continue to get away with whatever they are feeling that day.

  2. Jeremiah Teeters says:

    I love arm and hammer detergent. If they would fill up the bottle to the weight is on the bottle everything would be alright. I use it all the time.

  3. cassandra says:

    It seems that way with all the detergents the more you pay the less you get.

  4. Debra Develski says:

    Count me in on this class action.

  5. Angela says:

    Thats all detergents …and yes, I do use Arm and Hammer

    1. linda says:

      I have been using this for along time. Seems like I was buying more often then I realized I was not getting as many loads as before. Cost more and get less Count me in!

  6. caroline says:

    That is all that liquid detergent, those bottles are never full, sometime halfway, . You pay more and get less.

  7. Irene says:

    As many other product manufactures, they have gotten smaller amount of item and deceive the customer. They decrease the amount of water and call it concentrated and you pay more for the same product. I have been using Arm & Hammer products forever. I have seen it decrease the fluid ounces and used the same size bottle just change the label. Has anyone bought a bag of chips lately? It used to be 24oz then 18oz then 16 then you now pay almost $5 a bag for air and 10oz of chips.

  8. Felecia Revis says:

    They are never full and I like the product please fill the bottles.

  9. Arletha Speas says:

    I guess that is why I purchase double. I buy this every two weeks.

  10. Mike Boerman says:

    exactly! finally a comment here that makes sense *lol*

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