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The manufacturer of Arm & Hammer faces a class action lawsuit over claims that its liquid laundry detergent containers are 14 percent empty space.
Lead plaintiffs Vincent Riedel and Yang Shen say that Church & Dwight intentionally package Arm & Hammer laundry detergent in large, non-transparent plastic bottles to make it appear as if consumers are buying more than they actually do.
“There is no practical reason to package the Products in over-sized containers other than to mislead consumers as to the actual volume of the Products being purchased,” the class action lawsuit states.
As a result of Arm & Hammer’s alleged fraudulent business practices, customers pay a premium price for the laundry detergent compared to other products on the market, according to the plaintiffs.
Riedel says he bought 61 ounces of Arm & Hammer laundry detergent for $16 because he relied on the size of the packaging at the time of purchase. According to the plaintiff, there’s no way a reasonable consumer could know that the laundry container wasn’t filled to capacity.
The Arm & Hammer lawsuit claims that Riedel was misled by the oversized bottles and suffered monetary loss because of the deceptive, false, and misleading business practices of the defendant.
“Defendant has deceived Plaintiffs and other consumers nationwide by mischaracterizing the volume of the Products. Defendant has been unjustly enriched as a result of selling the Products in disproportionately large containers compared to the volume of the actual product contained therein,” the lawsuit claims.
The plaintiffs allege that the Arm & Hammer manufacturer violated several state laws in addition to federal claims of negligent misrepresentation and unjust enrichment.
“Defendant will be unjustly enriched if it is allowed to retain such funds, and each Class member is entitled to an amount equal to the amount they enriched Defendant and for which Defendant has been unjustly enriched,” the lawsuit states.
The plaintiffs allege that the Arm & Hammer manufacturer has earned millions due to its unfair and deceptive practices.
“The size of the bottles in comparison to the volume of detergent contained therein make it appear as if the consumer is buying more than what is actually being sold. By increasing the size of the Product packaging, Defendant maximized the shelf presence of its Products over competitor products,” the plaintiffs claim.
If the class action lawsuit is approved, Class Members will include all U.S. residents who bought Arm & Hammer liquid laundry detergent in 43 to 131 fluid ounce bottles.
The plaintiffs are represented by C.K. Lee and Anne Seelig of the Lee Litigation Group, PLLC.
The Arm & Hammer Deceptive Advertising Class Action Lawsuit is Riedel, et al. v. Church & Dwight Co. Inc., Case No. 2:16-cv-02093, in the U.S. District Court for the Eastern District of New York.
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341 thoughts onArm & Hammer Class Action Says Laundry Detergent is Underfilled
This is so true, but I am a loyal Arm and Hammer customer who purchase these bottles at least 5 or 6 at one time every week. The shortage of liquid caused me to buy more and I guess that the whole scenario to under filling them. this is deceptive practice, and I am happy someone has brought it to the forefront. Count me In!!!!!!!!!!!!!!
Riedel says he bought 61 ounces of Arm & Hammer laundry detergent for $16 because he relied on the size of the packaging at the time of purchase // if thats actually true then hes not too bright. Most people know enough to look at the FL OZ size of the bottle, not the SIZE of the container – duh
i wnt in on this was devistated when this started happening i had to change laundry soap
This has happened to me several times. It’s was happening so much that i went to pods. You can’t get riped off with pods.
I promise you most detergents are under filled yes! Maybe they have overflow heat issues. Depending where you leave your container? In the hot car? or hot garage? Those containers leak!
It’s true with all liquid detergents expecially this one and Tide in the yellow bottle.
Yes, I have noticed they aren’t filled. You don’t get the amount of loads it states on the bottle.
Just want my money’s worth!
I would like to join ARM & HAMMER 43.bottles LAWSUIT.
Yes I buy Arm & Hammer detergent and the bottles are never filled to the top and when they have the buy one get two free the bottles are always half empty