Are Air France Premium Economy Seats As Big As Advertised?

Air France customers are alleging that the airline falsely advertises amenities in its Air France Premium Economy Seats, overstating how roomy the Premium Economy seats are.

Air France offers Premium Economy seating on intercontinental flights, allegedly advertising it as a more comfortable and spacious way to travel in Air France aircrafts. Air France Premium Economy seats are allegedly located in a cabin of the Air France aircraft that is separate from the Economy seats.

Some customers have already field an Air France class action lawsuit claiming that Air France falsely advertised that seats in the Premium Economy sections of its air crafts provide passengers with 40 percent more space than seats in the Economy section of the aircraft.

The customers state that per their measurements, the Air France Premium Economy seats don’t measure up — they are slightly larger than Economy seats, but not as much as advertised, according to the Air Fracne seat room class action lawsuit.

Allegedly, Economy seats have a 32-inch seat pitch, meaning that there are 32 inches between equal spots on seats in adjacent rows, and Premium Economy seats have a 38-inch seat pitch.

The consumers go on to claim that at 19 inches wide, Air France Premium Economy seats are only two inches wider than Economy cabin seats. According to the Air France customers, these measurements don’t add up to a 40 percent increase in space in Premium Economy seats.

In fact, the complaints over the lack of promised space aren’t the only criticisms of the Air France’s Premium Economy seating. On online message boards, customers have complained that the Premium Economy seats are less comfortable than the Economy seats, and that they don’t recline.

According to the plaintiffs, Air France misrepresents the size of the Air France Premium Economy seats through a variety of advertisements to potential customers. The airline allegedly claims that “since 2009, the Premium Economy cabin has been offering customers a new, more comfortable way of traveling for business or pleasure at affordable prices, in a separate cabin. The seat offers 40% more space than Economy Class and has won over close to 2.5 million customers since its launch.”

In the Air France Premium Economy seats class action lawsuit, Air France customers claim that the company entered into a de facto, or effective, contract with consumers by promising them that they would receive certain accommodations if they purchased a Premium Economy seats–namely, a 40 percent increase in the amount of space they would have.

However, consumers claim that Air France effectively broke contract with its consumers by promising them a 40 percent increase in space that they would otherwise have during their flight had they purchased an Economy seat, and then by not delivering on that promise.

Allegedly, many consumers spent money that they otherwise would not have to upgrade to a Premium Economy seat, deciding to spend the extra money specifically to receive the 40 percent increase in space for their comfort during a flight.

Join a Free Air France Premium Economy Class Action Lawsuit Investigation

If you purchased an Air France Premium Economy ticket or upgraded to Premium Economy while traveling on an intercontinental flight in the last two years, you may qualify to join this Air France lawsuit or class action lawsuit investigation.

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