Ocwen Loan Servicing Robocalls Class Action Settlement

Ocwen Loan Servicing has agreed to a $17.5 million robocall class action settlement that will benefit persons who received unsolicited autodialed phone calls.

This Ocwen Loan Servicing class action settlement resulted from a litigation originally filed in October 2014 by plaintiff Keith Snyder. A similar robocall class action lawsuit was filed in September 2016 by plaintiff Tracee Beecroft in a federal court in January 2015. Snyder’s and Beecroft’s actions were consolidated into a single action in September 2016.

The plaintiffs alleged that Ocwen used automated dialing equipment to repeatedly call their cell phones without their consent. Documents revealed during discovery found that more than 100 million calls were made to 1.2 million persons.

The Ocwen class action alleged these calls violated the Telephone Consumer Protection Act. The TCPA prohibits the use of automatic dialing equipment to call the cell phones of persons who have not given prior express consent to be contacted that way.

Persons who receive such calls can bring a civil TCPA lawsuit against the caller. Each call that violates the TCPA can put the caller on the hook for hundreds or even thousands of dollars in statutory damages.

Under terms of this TCPA settlement, Ocwen Loan Servicing will put up $17.5 million to be used as a settlement fund. This fund will be distributed among qualifying Class Members who file valid and timely claims. It will also be used to pay incentive awards to the Class representatives, class counsel’s attorney fees, and the expenses related to settlement administration.

The settlement also requires Ocwen Loan Servicing to make changes to its procedures that will help ensure its outgoing autodialed phone calls will be made only with the consent of the person being called.

Ocwen also agrees to provisions regarding future TCPA lawsuits. If in a claim filed after Oct. 6, 2017 the company is found liable for TCPA violations for certain types of autodialed calls, it will pay enhanced damages of up to $1,500 per call. This provision does not apply to class action claims.

This settlement also resolves related claims from a related TCPA class action lawsuit, Snyder, et al. v. U.S. Bank NA, et al., that sought to hold certain trustees accountable for Ocwen’s calls.

Class Members who would rather exclude themselves from the settlement or object to its terms can do so by filing a written request no later than Feb. 19, 2018.

Who’s Eligible

Class Members eligible to file a claim include all persons whom Ocwen called at a number on a list of 1,685,757 unique cell phone numbers from Oct. 27, 2010 through Oct. 5, 2017 (the date of preliminary settlement approval) using Ocwen’s Aspect dialing system.

Potential Award

$60 (estimated)

The actual payment amount will depend in part on the number of valid and timely claims received. Class counsel projects that with a 10 percent claim rate, each payment will be $60.

Proof of Purchase

Claimants must provide the phone number on which they received qualifying calls and a Unique ID provided with their settlement notice, in addition to the other information requested on the Claim Form.

Claim Form

CLICK HERE TO FILE A CLAIM »

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Claim Form Deadline

3/5/2018

Case Name

Snyder, et al. v. Ocwen Loan Servicing LLC, Case No. 1:14-cv-08461, in the U.S. District Court for the Northern District of Illinois

Final Hearing

1/17/2019   UPDATED

UPDATE: On June 3, 2019, the Ocwen Loan Servicing Robocalls Class Action Settlement was granted final approval by the court.  Let Top Class Actions know when you receive a check in the comments section below or on our Facebook page.

Settlement Website

www.OcwenTCPASettlement.com

Claims Administrator

Ocwen TCPA Settlement Administrator
c/o Epiq Systems
P.O. Box 3775
Portland, OR 97208-3775
1-888-723-1549

Class Counsel

Alexander H. Burke
BURKE LAW OFFICES LLC

Beth E. Terrell
Adrienne D. McEntee
TERRELL MARSHALL LAW GROUP PLLC

Defense Counsel

Brian V. Otero
HUNTON & WILLIAMS LLP

Join a Free TCPA Class Action Lawsuit Investigation

If you were contacted on your cell phone by a company via an unsolicited text message (text spam) or prerecorded voice message (robocall), you may be eligible for compensation under the Telephone Consumer Protection Act.

GET A FREE CASE EVALUATION NOW