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This settlement is closed!
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Ocwen Loan Servicing has agreed to a $17.5 million robocall class action settlement that will benefit persons who received unsolicited autodialed phone calls.
This Ocwen Loan Servicing class action settlement resulted from a litigation originally filed in October 2014 by plaintiff Keith Snyder. A similar robocall class action lawsuit was filed in September 2016 by plaintiff Tracee Beecroft in a federal court in January 2015. Snyder’s and Beecroft’s actions were consolidated into a single action in September 2016.
The plaintiffs alleged that Ocwen used automated dialing equipment to repeatedly call their cell phones without their consent. Documents revealed during discovery found that more than 100 million calls were made to 1.2 million persons.
The Ocwen class action alleged these calls violated the Telephone Consumer Protection Act. The TCPA prohibits the use of automatic dialing equipment to call the cell phones of persons who have not given prior express consent to be contacted that way.
Persons who receive such calls can bring a civil TCPA lawsuit against the caller. Each call that violates the TCPA can put the caller on the hook for hundreds or even thousands of dollars in statutory damages.
Under terms of this TCPA settlement, Ocwen Loan Servicing will put up $17.5 million to be used as a settlement fund. This fund will be distributed among qualifying Class Members who file valid and timely claims. It will also be used to pay incentive awards to the Class representatives, class counsel’s attorney fees, and the expenses related to settlement administration.
The settlement also requires Ocwen Loan Servicing to make changes to its procedures that will help ensure its outgoing autodialed phone calls will be made only with the consent of the person being called.
Ocwen also agrees to provisions regarding future TCPA lawsuits. If in a claim filed after Oct. 6, 2017 the company is found liable for TCPA violations for certain types of autodialed calls, it will pay enhanced damages of up to $1,500 per call. This provision does not apply to class action claims.
This settlement also resolves related claims from a related TCPA class action lawsuit, Snyder, et al. v. U.S. Bank NA, et al., that sought to hold certain trustees accountable for Ocwen’s calls.
Class Members who would rather exclude themselves from the settlement or object to its terms can do so by filing a written request no later than Feb. 19, 2018.
Who’s Eligible
Class Members eligible to file a claim include all persons whom Ocwen called at a number on a list of 1,685,757 unique cell phone numbers from Oct. 27, 2010 through Oct. 5, 2017 (the date of preliminary settlement approval) using Ocwen’s Aspect dialing system.
Potential Award
$60 (estimated)
The actual payment amount will depend in part on the number of valid and timely claims received. Class counsel projects that with a 10 percent claim rate, each payment will be $60.
Proof of Purchase
Claimants must provide the phone number on which they received qualifying calls and a Unique ID provided with their settlement notice, in addition to the other information requested on the Claim Form.
Claim Form
NOTE:Â If you do not qualify for this settlement do NOT file a claim.
Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.
Claim Form Deadline
3/5/2018
Case Name
Snyder, et al. v. Ocwen Loan Servicing LLC, Case No. 1:14-cv-08461, in the U.S. District Court for the Northern District of Illinois
Final Hearing
1/17/2019Â Â UPDATED
UPDATE: On June 3, 2019, the Ocwen Loan Servicing Robocalls Class Action Settlement was granted final approval by the court. Let Top Class Actions know when you receive a check in the comments section below or on our Facebook page.
Settlement Website
Claims Administrator
Ocwen TCPA Settlement Administrator
c/o Epiq Systems
P.O. Box 3775
Portland, OR 97208-3775
1-888-723-1549
Class Counsel
Alexander H. Burke
BURKE LAW OFFICES LLC
Beth E. Terrell
Adrienne D. McEntee
TERRELL MARSHALL LAW GROUP PLLC
Defense Counsel
Brian V. Otero
HUNTON & WILLIAMS LLP
Join a Free TCPA Class Action Lawsuit Investigation
If you were contacted on your cell phone by a company via an unsolicited text message (text spam) or prerecorded voice message (robocall), you may be eligible for compensation under the Telephone Consumer Protection Act.
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40 thoughts onOcwen Loan Servicing Robocalls Class Action Settlement
I’m sad I alarmist lost my home had to file Bankruptcy, with that being said Alone with the phone call. Sad about the money but maybe this will keep it from happening again.
Has anyone heard about the assurant settlement for homeowners insurance? Suppose to be mailed out November 1, 2018 thru December 15, 2018. I cant find anything.
So checks have been issued for this settlement ?
I haven’t heard anything . I still trying to find out the final decision on the April 2018 hearing.
Happy to me too. Why won’t FTC do something or federal government’s. Ocwen and there investor
None of the victims ever win in a civil case. Only the tons of lawyers they claim defended us win. The best we can expect is the time it took for us to sign the postcard. All class action-civil cases are a complete rip off. I feel for the initial claimant that MAY actually get the 10% and that is all they will get.
IF they were smart they demanded full restitution for their time to start the case, but more than likely they are in the same boat we all are.
Personally I have filed complaints to the BBB on Ocwen and keep them on a short leash for legal
issues such as Illegal escrow procedures, holding payments until after late fees are accessed by demanding they send me copies of my envelopes showing mail date stamps. I will continue to dispute every single payment they post and request a complete history every year of every payment. My happiness is knowing if they won’t re-sell my mortgage note to another company they can expect my never ending bombardment of demands every month!
You have got to be kidding 3.46. what was the purpose lawyers got it all. That’s a joke for all the harassment I received and lost my home. I think lawyers fees were extreme and the settlement wasn’t high enough if we don’t get the measly 60 they said in beginning. Ocwen are crooks and so are the lawyers
Dont cash the check keep sending them back when thet expire.
this is a crock of you know what. these people harassed me on a daily basis for years and I am suppose to be happy with the settlement of less than a happy meal my time in just applying for this would not justify 3.64 How can I receive
some just compensation for the time and costs of the cell data these people
wasted on my dime
R u kidding me, not only did they harass me, the scumbags stole my home , they claim I paid off Deautshe Bank, but not them, the best part is Deautsche Bank isn’t even my Trustee,. Now they have the nerve to be sending out checks for an other screw up in the amount of 3.64 really. the best is I didn’t get mine yet.
This is id Ocwen, you owe them their on your ass, they owe you, you get squat.
Simply amazing,
Where did you find the final documents? Wow i can’t even buy a meal with $3.64????
The final document is right on their website under documents. Actually everybody got $39 (not sure where he got 3.64). Still lousy, but not far off from the $60 they estimated, which was written right on the postcard they sent us. Oddly enough the mortgage on my current home is once again….with OCWEN sigh
I just read the final hearing documenrts..our portion of settlement went from $60 to $3.64. Scream if ya want I am!!