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This settlement is closed!
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Ocwen Loan Servicing has agreed to a $17.5 million robocall class action settlement that will benefit persons who received unsolicited autodialed phone calls.
This Ocwen Loan Servicing class action settlement resulted from a litigation originally filed in October 2014 by plaintiff Keith Snyder. A similar robocall class action lawsuit was filed in September 2016 by plaintiff Tracee Beecroft in a federal court in January 2015. Snyder’s and Beecroft’s actions were consolidated into a single action in September 2016.
The plaintiffs alleged that Ocwen used automated dialing equipment to repeatedly call their cell phones without their consent. Documents revealed during discovery found that more than 100 million calls were made to 1.2 million persons.
The Ocwen class action alleged these calls violated the Telephone Consumer Protection Act. The TCPA prohibits the use of automatic dialing equipment to call the cell phones of persons who have not given prior express consent to be contacted that way.
Persons who receive such calls can bring a civil TCPA lawsuit against the caller. Each call that violates the TCPA can put the caller on the hook for hundreds or even thousands of dollars in statutory damages.
Under terms of this TCPA settlement, Ocwen Loan Servicing will put up $17.5 million to be used as a settlement fund. This fund will be distributed among qualifying Class Members who file valid and timely claims. It will also be used to pay incentive awards to the Class representatives, class counsel’s attorney fees, and the expenses related to settlement administration.
The settlement also requires Ocwen Loan Servicing to make changes to its procedures that will help ensure its outgoing autodialed phone calls will be made only with the consent of the person being called.
Ocwen also agrees to provisions regarding future TCPA lawsuits. If in a claim filed after Oct. 6, 2017 the company is found liable for TCPA violations for certain types of autodialed calls, it will pay enhanced damages of up to $1,500 per call. This provision does not apply to class action claims.
This settlement also resolves related claims from a related TCPA class action lawsuit, Snyder, et al. v. U.S. Bank NA, et al., that sought to hold certain trustees accountable for Ocwen’s calls.
Class Members who would rather exclude themselves from the settlement or object to its terms can do so by filing a written request no later than Feb. 19, 2018.
Who’s Eligible
Class Members eligible to file a claim include all persons whom Ocwen called at a number on a list of 1,685,757 unique cell phone numbers from Oct. 27, 2010 through Oct. 5, 2017 (the date of preliminary settlement approval) using Ocwen’s Aspect dialing system.
Potential Award
$60 (estimated)
The actual payment amount will depend in part on the number of valid and timely claims received. Class counsel projects that with a 10 percent claim rate, each payment will be $60.
Proof of Purchase
Claimants must provide the phone number on which they received qualifying calls and a Unique ID provided with their settlement notice, in addition to the other information requested on the Claim Form.
Claim Form
NOTE:Â If you do not qualify for this settlement do NOT file a claim.
Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.
Claim Form Deadline
3/5/2018
Case Name
Snyder, et al. v. Ocwen Loan Servicing LLC, Case No. 1:14-cv-08461, in the U.S. District Court for the Northern District of Illinois
Final Hearing
1/17/2019Â Â UPDATED
UPDATE: On June 3, 2019, the Ocwen Loan Servicing Robocalls Class Action Settlement was granted final approval by the court. Let Top Class Actions know when you receive a check in the comments section below or on our Facebook page.
Settlement Website
Claims Administrator
Ocwen TCPA Settlement Administrator
c/o Epiq Systems
P.O. Box 3775
Portland, OR 97208-3775
1-888-723-1549
Class Counsel
Alexander H. Burke
BURKE LAW OFFICES LLC
Beth E. Terrell
Adrienne D. McEntee
TERRELL MARSHALL LAW GROUP PLLC
Defense Counsel
Brian V. Otero
HUNTON & WILLIAMS LLP
Join a Free TCPA Class Action Lawsuit Investigation
If you were contacted on your cell phone by a company via an unsolicited text message (text spam) or prerecorded voice message (robocall), you may be eligible for compensation under the Telephone Consumer Protection Act.
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40 thoughts onOcwen Loan Servicing Robocalls Class Action Settlement
Between ocwen and Bank of America I lost my home or it’s still in foreclosure. BOA sold the loan to ocwen when I filed for modification and then ocwen all of a sudden lost paperwork or didn’t receive the right papers to modify my loan. They have done this to so many people and should be shut down. This 65 dollars is nowhere near the money they owe me. My house was ruined by the banks so called crew that winterized my house. They took out appliances and new carpeting and now they say they can get me back in my house after all these years. My credit is ruined and I will never own a home again. Thanks BoA and Ocwen.
The lawyers submitted a document in January saying that so far, they expected each claim to pay $45 based on the number of claims submitted. Your number needed to be on the list in order to file online, but you could print out a claim form and mail it in with any number. The dollar amount may be different based on claims submitted after that document, and once they go through the mailed in claim forms and find any possible claims with numbers not on the list
Hello, the website for this settlement is not working, not sure if it’s the wrong site listed, but I’m getting a This Site Can’t be Reached message. FYI!
I get non stop calls that hang up. I also have the student loans phone calls all day from different numbers. I block the number and they call from a different number. It’s a recording and live people. I have not had any student loans for almost 2 yrs. They were discharged when Westwood College abruptly closed down. I have asked to be on the do not call over and over. I have pushed the number on automated system. They won’t stop. I also have the IRS and Loan company’s calling that are like a robot voice but dragging slow.
The IRS never calls. I believe it’s a law. They can only communicate via mail. Only a tax advocate can call you about your taxes, but it’s someone you usually have to reach out first. Whoever is calling you saying that they are the IRS is a scammer. The calls usually originate from overseas. They will tell you that you owe taxes and that law enforcement will be by soon to take you to jail. Their hope is that you are scared enough to run out to the store and buy amazon or itunes gift cards to give to them.
I received the postcard and I had more than one cell number in my name within that time frame. But can only remember one number. What should I do about finding what my other cell numbers was?
where can i find a listing of areacode and cell numbers called i recieve a lot of these but never know what company is doing it
There is no number list provided. However, the Submit a Claim link has the option of entering a phone number to determine if it’s included on the list: https://www.ocwentcpasettlement.com/Login. You can also contact the settlement administrator with any questions about the claim submission process: https://www.ocwentcpasettlement.com/Home/ContactUs
What number are they calling from they never announce who they are and from what number.
There is no number list provided. However, the Submit a Claim link has the option of entering a phone number to determine if it’s included on the list: https://www.ocwentcpasettlement.com/Login. You can also contact the settlement administrator with any questions about the claim submission process: https://www.ocwentcpasettlement.com/Home/ContactUs
Same here . automatic calls, private calls with companies that calls and hangbup when i answer…. Leaving nothing on voice mail and some call with IRS stating they have a lawsuit…
Someone ought to start a class action suit against Ocwen for their unfair business practice how they charge per diam interest when they set the payment date on automatic payments and charge you daily because they claim you’re late.
Very unfair lender!!!
The Erbey brothers built their business on fraud and deceit. They would claim they sent out notification letters and kept the dated copy but instructed their employees to DESTROY, not mail, the originals.
I have had a lot of automated calls and I can’t get off the list.