LifeLock Hit with Automatic Renewal Class Action Lawsuit

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On Feb. 2, an automatic renewal class action lawsuit was filed by a California man against LifeLock Inc., alleging the company sells identity theft protection services and then charges consumers for so-called “automatic renewals” without prior notice.

Plaintiff Thomas A. Trax, a resident of San Diego, alleges that in August 2012, he entered into an agreement, in good faith, with LifeLock in order to protect his financial information and credit. Trax purchased an annual subscription from LifeLock, a service protection company that specializes in consumer financial identity protection.

“At the time Plaintiff purchased this subscription Defendant failed to present the automatic renewal offer terms or continuous service offer terms in a clear and conspicuous manner, as defined by California’s Automatic Purchase Renewal Statute, before the subscription or purchasing agreement was fulfilled, and in visual or temporal proximity to Defendant’s request for consent to the offer,” Trax alleges in the LifeLock class action lawsuit.

LifeLock charged and continues to charge Trax for this service protection automatic renewal offer and failed to obtain consumer’s consent to the automatic renewal service agreement, according to the class action lawsuit.

The plaintiff alleges that he was injured by LifeLock’s unlawful automatic renewal policies and that this business practice violates California state’s automatic purchase renewal statute. Trax further alleges that he was not the only one who exploited by LifeLock.

In this automatic renewal class action lawsuit, Trax seeks to represent himself and a Class that would include: “All persons within California who purchased products and/or services from Defendant via Defendant’s website as part of an automatic renewal plan or continuous service offer, within four years prior to the filing of the Complaint in this action.”

Trax claims other automatic renewal Class Members experienced the same or very similar financial injuries from LifeLock’s unlawful automatic renewal practices.

This LifeLock class action lawsuit brings several allegations against the identity theft protection company, including claims of violation of California’s automatic purchase renewal statute and violation of California’s Unfair Competition Law.

Trax is seeking relief in the form of a court declaration that “Defendant has violated Cal. Bus. & Prof. Code § 17602(a)(2) by charging Plaintiff and class members payment method without first obtaining their affirmative consent … prior to charging their credit cards.” In this LifeLock automatic renewal class action lawsuit, the plaintiff is also seeking a similar declaration and judgment by made about LifeLock’s alleged violation of the state’s unfair competition law, certification of the state-wide Class, injunctive relief, restitution, awarded damages, payment of attorney’s and court fees, and any other forms of relief deemed fit by the court.

The LifeLock Automatic Renewal Class Action Lawsuit is Trax v. LifeLock Inc., Case No. 15CV0220 MMAWVG, in the U.S. District Court for the Southern District of California.

UPDATE: A settlement has been reached in a similar class action lawsuit over LifeLock’s automatic renewal policy. If you are a LifeLock member and paid one or more monthly or annual renewal fees, you may be entitled to payment. Click here or visit www.ARLClassAction.com for more information.