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New York Times Subscription Auto-Renew Class Action Overview:
- Who: The New York Times and subscribers.
- What: The NY Times has finalized a settlement to end claims it violated the law when it auto-renewed customers’ news subscriptions.
- Where: The settlement covers a Class of California subscribers.
The New York Times’ settlement with readers who say their newspaper subscriptions automatically renewed without their consent has been given final approval.
On Friday, US District Judge Ronnie Abrams approved the deal that will see the NY Times providing more than $3.9 million worth of access codes to California consumers with subscriptions, as well as pay a $5,000 award to named Plaintiff Maribel Moses and $1.25 million in lawyers’ fees.
The approval order was issued Monday in New York federal court.
Publisher Failed to Warn of NY Times Subscription Auto-Renew
In her 2020 class action complaint, Moses said she purchased a monthly subscription to The New York Times, and was unpleasantly surprised when she was charged for additional months because her subscription renewed automatically.
She alleged that the company’s failure to alert customers to their practice of automatically renewing subscriptions violated California law.
Moses says she purchased her digital subscription to The NY Times in Aug. 2019.
During the enrollment transaction, she gave her PayPal information to the company. However, Moses claimed she was prompted to give her payment information before fully consenting to the terms of her new subscription.
Allegedly, The New York Times did not disclose the auto-renew terms that came with her subscription. She also claimed the company did not obtain her consent to these terms.
Moses allegedly attempted to cancel her subscription via email in May, 2020, but was still charged again, she said. A week later, Moses said her subscription was once again automatically renewed, and she was charged via PayPal.
The lawsuit argued that Moses was unable to successfully terminate her subscription because the company’s cancelation policy was so confusing. She said key elements of the cancelation policy were missing from both the checkout page and acknowledgement email.
This settlement comes after The Washington Post signed a $6.8 million deal with customers who had a digital subscription that renewed automatically.
Have you gotten locked into an auto-renew NY Times subscription? Let us know your experience in the comments!
Moses is represented by Frederick J. Klorczyk and Neal J. Deckant of Burson & Fisher PA.
The New York Times Auto-Renew Subscription Class Action Lawsuit is Maribel Moses v. The New York Times Company, Case No. 1:20-cv-04658, in the U.S. District Court for the Southern District of New York.
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