Brigette Honaker  |  January 17, 2020

Category: Legal News

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nylabone natural nubz edible chewsNylabone dog products are not “natural” as advertised by the manufacturer, according to a recent class action lawsuit.

Nylabone Corp. manufacturers numerous types of dog products including dental spray, dental chews, toothpaste, edible treats, and interactive treats such as chew toys which have edible treats inside.

Plaintiff Keith Scandore argues that these products are marketed and advertised as “natural” in order to appeal to “health-conscious consumers.”

However, the Nylabone class action lawsuit claims that these representations are false.

Instead, the products allegedly contain synthetic ingredients including the following: riboflavin; niacin; folic acid; citric acid; gelatin; ascorbic acid; zinc oxide; sorbitol; and more. These ingredients are produced synthetically, which Scandore argues makes the Nylabone products not natural.

“Discovering that the ingredients are not natural and are actually synthetic requires a scientific investigation and knowledge of chemistry beyond that of the average consumer,” the Nylabone class action argues.

“That is why, even though the ingredients listed above are identified on the back of the products’ packaging in the ingredients listed, the reasonable consumer would not understand – and is not, and should not be, expected to understand – that these ingredients are synthetic.”

Scandore argues that he and other consumers relied on Nylabone’s representations when purchasing the products. If they had known that the products were not natural, Scandore claims that they would not have purchased them or would have paid significantly less for them.

The Nylabone class action lawsuit claims that the manufacturer knew that customers would rely on the labeling of the dog products when purchasing. According to Scandore, Nylabone made deceptive and misleading statements about their products being “natural” in order to induce consumers to pay a premium price.

“Reasonable consumers, including Plaintiff and Class Members, value natural products for important reasons, including the belief that they are safer and healthier than alternative products that are not represented as natural,” the Nylabone class action lawsuit states.

These actions allegedly violate several federal and state consumer protection laws including the Magnuson-Moss Warranty Act.

Scandore seeks to represent a Class of consumers who purchased Nylabone dental solutions, edible treats, and interactive treats within the relevant statute of limitations. Scandore also seeks to represent a New York subclass.

The Nylabone class action lawsuit argues that Nylabone was unjustly enriched as a result of their deceptive marketing.

He seeks restitution and disgorgement of these “ill-gotten gains,” as well as compensatory damages, exemplary damages, statutory damages, punitive damages, interest, court costs, and attorneys’ fees.

Did you purchase Nylabone products believing that they were natural? Let us know in the comment section below.

Scandore and the proposed Class are represented by Jason P. Sultzer, Janine Pollack, and Jeremy Francis of The Sultzer Law Group PC; and Melissa S. Weiner and Joseph C. Bourne of Pearson Simon & Warshaw LLP.

The Nylabone Natural Class Action Lawsuit is Scandore v. Nylabone Corp., Case No. 1:20-cv-00254, in the U.S. District Court for the Eastern District of New York.

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674 thoughts onNylabone Class Action Says Dog Treats Aren’t Natural

  1. Sharon Sybrandt says:

    My dogs split a Nubz every night as their nighttime “cookie.” Both of my dogs have allergies. Being, a “natural” treat, I didn’t think it was due to the Nubz, but now I wonder.

  2. Jordan Stokes says:

    Bought these thinking they were natural, after giving them to my dog, he started throwing up bile. Yes it’s from these bones as it’s only after consuming them

  3. Amy says:

    I bought these at Costco believing they were a natural healthy treat for my dogs. Both dogs are now having stomach issues, nausea, vomiting and lethargic. I can’t believe they would sell something that is so bad for our dogs!

  4. Kathryn Leslie Dankovich says:

    I have been buying these for years; I stock up on them when CostCo has them on sale or buy them on Amazon. I purchased as a healthy treat for my Ella, one of the best dogs ever. I just found out out the recall as I was attempting to purchase some through Amazon. It would have been nice if Amazon provided feedback as to why it wouldn’t add the product to my cart. I’m so disappointed by Nubz and Amazon. Please add me to the list.

  5. Brandon Bonitto says:

    I have a Pit and he is a large dog with intense chewing needs and the Nylabone was advertised as the ultimate long-lasting and durable bone built to withstand intense chewing so I bought it. However, he managed to bite off a large chunk and swallowed it. The product is not natural as advertised by the manufacturer and so he was unable to digest it. I was faced with the decision to either put him down, or surgery. I chose the latter because I didn’t have the heart to put down my 3 year old dog. I had to apply for credit and now I am over $3000 dollars in debt and it’s not over yet. Warn any dog lovers you know! This product IS NOT safe.

  6. Patricia Southford says:

    My dog is almost 3 yrs old and I have purchased these from Costco the entire time thinking they are hood for my dog! She is a german shepherd and weighs 78 lbs so she usually gets 2 a day after she finishes her food. In face, she likes them so much I buy at least 2 bags at a time, and they are not cheap! I am tired of being led to believe I am giving my dog something natural and safe! So mow I again have to search for something else. How can I be added to this lawsuit? I purchase the Nylabone Natural Nubz edible dog chews.

  7. Martin Myers says:

    I tried nyla bones and now I want to be added to the list.

  8. Julie Kennedy says:

    I have only purchased this product as a chew for my dog. I was never warned about them. My vet at the time actually said they were fine! Now my dog has a broken molar that requires surgery. I am VERY upset! My dog is not a large dog, he’s Shih tzu chihuahua mix he only weighs 18 pounds.

  9. Julie Kennedy says:

    Add me to the lawsuit please as my dog has only chewed Nylabone his entire life (3 years) I asked our vet and she said they were safe. He has a broken molar and is suffering greatly and I have a huge vet bill to pay because of it: I am disabled and on a fixed income. Never expected this to happen.

  10. Julie says:

    My dog broke a molar from chewing on nylabones! The only chew toys he’s ever used. I am beyond angry at this company, they know their product causes these injuries. I have to pay well over a thousand dollars to have his tooth pulled. Someone needs to be held responsible! I have kept the chews and bought them all from the same store. Something needs to be done!

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