Jennifer L. Henn  |  January 6, 2021

Category: Consumer News

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Lenovo faces a class action lawsuit over an alleged defect.

A federal judge on Monday denied a request from Lenovo to dismiss a class action lawsuit filed against it over an allegedly defective two-in-one computer it sold called the Yoga.

Lenovo argued the class action offered little more than speculation that the company knew or should have known the hinged computers would break down before the end of the lifespan it boasted about to consumers. U.S. District Judge Catherine C. Blake disagreed. Based on the fact that Lenovo specifically advertised its Yoga line of devices would last for 25,000 open-close cycles – a number reportedly arrived at through durability testing – Blake said the class action’s allegations met the burden to proceed.

“In this case, the plaintiffs claim they have adequately put Lenovo on notice by pleading the who, what, where, when, and how of the alleged fraud,” Blake wrote in her ruling.

Specifically, the consumers who are suing say Lenovo knew their Yoga computers were built with defective hinges before it sold them, information it withheld from the public. The accusations in the class action lawsuit are being made, according to Blake, “not in a general and conclusory manner, but with at least a baseline level of particularity, alleging that Lenovo knew of the defective hinge system through four sources (durability testing, repair data, replacement data, and consumer reports).”

Lenovo faces a class action lawsuit over an alleged defect.Customers Neha Singh of Maryland and Sandra Cox of Missouri filed the class action lawsuit in federal court in Washington D.C. on April 27. Both said they purchased models in Lenovo’s Yoga line of two-in-one computers, which were designed to be used alternately as laptops and tablets, depending on the positioning.

The dual-hinge system on the Yoga are key to the two-in-one functionality and Singh and Cox claim theirs broke long before the company advertised they might – but after the one-year warranty offered by Lenovo. Their class action lawsuit accuses Lenovo of violating numerous consumer fraud laws on the state level, in Maryland and Missouri, and federal violations including breach of express and implied warranties, fraudulent concealment and unjust enrichment.

Lenovo’s Yoga 700- series models – 700, 710, 720 and 730 – are the main subject of the class action lawsuit.

Singh and Cox are seeking the court’s approval to represent a nationwide Class of consumers who, like them, purchased Lenovo Yoga two-in-one computers with allegedly defective hinges. They also want to represent two Subclasses, one each in Maryland and Missouri.

Do you have a Lenovo Yoga two-in-one computer? Has the hinge lasted as long as Lenovo’s advertising said it would? Tell us about it in the comment section below.

Lead plaintiffs Singh and Cox and the proposed Class Members are represented by James P. Ulwick of Kramon & Graham P.A.; Daniel O. Herrera and Christopher P.T. Tourek of Cafferty Clobes Meriwether & Sprengel LLP; and Matthew D. Schelkopf, Joseph G. Sauder and Joseph B. Kenney of Sauder Schelkopf LLC.

The Lenovo Two-in-One Computer Class Action Lawsuit is Neha Singh, et al. v. Lenovo United States Inc., et al., Case No. 1:20-cv-01082-CCB in the U.S. District Court for the District of Columbia.

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299 thoughts onJudge Allows Class Action Lawsuit Against Lenovo Over Two-in-One Computer to Proceed

  1. Emily Li says:

    Got my Yoga 7i approximately 14 months ago. Around 5 months ago the right hinge just popped right out of the screen of said laptop. Ended up forcing it to shut and brute forcing a solution out of it (aka, gorilla glue it back). It worked until now (after letting it sit for like a day, shut with books for pressure on top) until it popped out again now. Bad timing since I had a zoom meeting and a test later this week that I literally can’t take without it since I lost my backup laptop. In short, this breakage may have just ended my premed career if the superglue my friend is sending over doesn’t do its job.

  2. Ryan Fussel says:

    both hinges on my lenovo broke, I found this by trying to find a contact number for lenovo because I replaced that with my older x1 carbon 5th gen that i found out was recalled

    1. Nikesh Prajapati says:

      My Lenovo Yoga has been doing it from very early on.

  3. RL Tarr says:

    I had to pay $100.00 to have my Lenovo laptop repaired via an extended warranty that i purchased through Costco. IBM said it was physical damage caused by user. IBM offered for me to send in to their repair center (at my expense) they would evaluate and send me a dollar value to repair or send back if i declined. I didn’t send it in, but read from another user that the repair cost was around $460.00.

    I will never purchase another IBM product… EVER!

  4. Chad Cunningham says:

    I purchased one of these laptops in Feb. of 2021. Light use not even daily usage and the hinge snapped during a normal closing of the lid a few days ago. Very disappointed to hear this is a major problem, and am hopeful this lawsuit is successful. This obviously is more than just a random few

  5. David says:

    We bought a yoga 7i and used it mostly as a laptop at home. My husband had to be out of town and took the laptop with him so he could work. When he went to come home he could not close the computer. The hinge had broken. He had to force it closed so he could get home. We had barely had the computer for a year. And of course the warranty had just expired! It was going to be over $400 to have it repaired. Worst computer purchase.

  6. Buyan Arvijikh SHINEBAYAR says:

    I’ve been using my Lenovo Yoga 5i for no more than a year and I’ve been absolutely using it carefully. Never dropped it or abused it in any way. It was only today that I was using my laptop and then closed normally just like I always did, I heard a crackling noise then I stopped and took a look at it, the left hing had come out! No wonder why it came out, there was only a small black plastic was holding the hinge together with the screen frame and it had snapped! This is surely a design issue, not a misuse or any kind of abusive use! I’ve been researching about the hinge issue for hours and surely thousands of people having the same issue with their laptops used for less than a year!
    Please sign me up in this class action lawsuit, I’d be more than willing to provide photos and proofs!
    Never buying any Lenovo products ever again!

    1. Buyan Arvijikh SHINEBAYAR says:

      The model’s Yoga 7i, not 5i. My mistake.

  7. Leanette Tanner says:

    I bought a defective IdeaPad during the Covid pandemic which never worked right from the box. No support to help until 2022 with Repair alleging they fixed it by replacing the hard drive, but didn’t. As it works as badly as before. I want my $500 refunded to buy a better laptop.

  8. Andrea Schumacher says:

    I have a lenovo yoga and one day the metal behind the screen that holds the hinge just came off and now my screen is busted. 1.5k down the drain :’)

  9. Emely T says:

    I have had my computer for 3 years and the exterior black part of my screen is peeling off and getting it fixed cost as much as a new computer.

  10. Andrew Zhang says:

    Bought a Lenovo Yoga 7i just 9 months ago, the hinge broke yesterday. I barely use it in tablet mode and barely put any stress on it, I use it as a normal laptop most of the time and close it nicely. I got very lucky that the screen didn’t crack, but the hinge is completely busted and I cannot close it.

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