Hartline v. Dollar General Crop., et al.

Abraham Jewett  |  September 27, 2023

Category: Consumer News
Exterior of a Dollar General store, representing the Dollar General class action.
(Photo Credit: Aaron of L.A. Photography/Shutterstock)

Dollar General prices class action lawsuit overview: 

  • Who: Lori Hartline filed a class action lawsuit against Dollar General Corporation and Dolgencorp LLC doing business as Dollar General. 
  • Why: Hartline claims Dollar General regularly charges more than the advertised shelf life for products sold at its grocery store locations. 
  • Where: The class action lawsuit was filed in Oklahoma federal court. 

Dollar General regularly charges customers a higher price for various items at the cash register than what their advertised price is on the shelf, a new class action lawsuit alleges. 

Plaintiff Lori Hartline claims she has noticed a discrepancy in what she was charged and paid at checkout versus the advertised shelf-price for merchandise she purchased at a Dollar General in Porum, Oklahoma.

Hartline argues she has filed three complaints with the Oklahoma attorney general this year over Dollar General allegedly charging her more at checkout for merchandise than what the advertised shelf-price was. 

“It is Defendant’s policy and practice to charge a higher price at the register for merchandise than the price advertised on the unit price labels for the same merchandise on the shelves in Defendant’s Oklahoma stores,” the Dollar General class action states. 

Hartline wants to represent a class of consumers who, within the last three years, have paid more for merchandise than the advertised price labeled on the shelf at a Dollar General store located in Oklahoma.

Complaints also filed against Dollar General in New Jersey, Ohio, New York, class action says

Hartline cites complaints that have been filed against Dollar General in New Jersey, Ohio and New York by consumers claiming the store regularly charged customers higher prices at the register than the price of merchandise advertised on the shelves. 

“Defendant used the same procedures that they employed in charging a higher price than advertised to Plaintiffs when selling the same and/or similar merchandise to numerous other consumers in its Oklahoma stores,” the Dollar General class action states. 

Hartline claims Dollar General is in violation of the Oklahoma Consumer Protection Act. She is demanding a jury trial and requesting injunctive and declaratory relief along with an award of actual, treble, statutory and punitive damages for herself and all class members. 

A separate class action lawsuit was filed against Dollar General earlier this year by a consumer arguing the company failed to make its website fully accessible to and independently usable by individuals who are blind or visually impaired. 

Have you been charged more at checkout than the advertised shelf price for a product purchased at a Dollar General in Oklahoma? Let us know in the comments.

The plaintiff is represented by William B. Federman and Jessica A. Wilkes of Federman & Sherwood, and Brian D. Flick and Marc E. Dann of DannLaw. 

The Dollar General prices class action lawsuit is Hartline v. Dollar General Crop., et al., Case No. 6:23-cv-00319, in the U.S. District Court for the Eastern District of Oklahoma.


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726 thoughts onDollar General class action claims stores charges higher prices at register than advertised on shelves

  1. JANDON WATSON says:

    Add me please.

    1. Olivia Sanchez says:

      Hello I am in Michigan and was wondering how I can file a class action suit in my state for the same problem.. I have been the Dollar General several times the past few weeks because I have just moved into my apartment and I was overpriced for several things that was clearly not stated on its signs or advertising

  2. Tonya Montgomery says:

    all a scam.. please add me. I’m in East Texas

  3. Tonya Montgomery says:

    I’ve stopped shopping at dollar general because of this action. It’s deliberate too.. them. Overcharging.. and their false coupons that aren’t taken off .. all a scam.. please add me. I’m in East Texas

  4. Jenn Kyser says:

    I am from New Jersey and have been a victim of the dollar general bologne.. I have even gone back and got the sign from the shelf and it still doesn’t get honored

  5. Debby Tarafa says:

    all the time
    add me

  6. Sandra Manning says:

    Please add me

    1. Shelley G Suarez, [To Be] says:

      Felt this way for years add me please

  7. Kelly Cunningham says:

    I reside in the state of Kansas and there have been several times i went to pay for an items or items that where highr then what was in the shelf label. I was told on many occassions that the item was placed in the wrong spot or shelf. When I corrected the cashiers’ to call the manager due to there are many of the same items on that same shelf. And please add me

  8. Cathy Price says:

    Every day this happens to me. I drop in DG at least every other day. It’s so unfair!

  9. Amy Olso says:

    This happens all the time in sioux city iowa, South sioux city, nebraska, dakota city, nebraska…so much I stopped shopping there..I’m tired of it..their rudeness, their employees and ataff who don’t care or care to change the error once pointed out..they just go sit in their office or don’t tell their boss…they just roll their eyes or dont change the amount and you take it off your stuff you bought. I take items back they won’t accept..I go out of my way to prove and sometimes still don’t care…it’s fraud it’s low grade store and I won’t shop there anymore for this reason…happens every time I went there. It’s not a joke they rip people off if you don’t catch it at the time of purchase. Thus is why the register won’t ring up in front of the buyer…and they say they can’t see it on their end or it will take it off once I total it up..always a scam.

  10. DP says:

    It happens all the time here in Pa. I am constantly challenging them on prices and their electronic coupons that never work. Dollar General has been getting away with price changes for years.

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