Hartline v. Dollar General Crop., et al.

Abraham Jewett  |  September 27, 2023

Category: Consumer News
Exterior of a Dollar General store, representing the Dollar General class action.
(Photo Credit: Aaron of L.A. Photography/Shutterstock)

Dollar General prices class action lawsuit overview: 

  • Who: Lori Hartline filed a class action lawsuit against Dollar General Corporation and Dolgencorp LLC doing business as Dollar General. 
  • Why: Hartline claims Dollar General regularly charges more than the advertised shelf price for products sold at its grocery store locations. 
  • Where: The class action lawsuit was filed in Oklahoma federal court. 

Dollar General regularly charges customers a higher price for various items at the cash register than what their advertised price is on the shelf, a new class action lawsuit alleges. 

Plaintiff Lori Hartline claims she has noticed a discrepancy in what she was charged and paid at checkout versus the advertised shelf-price for merchandise she purchased at a Dollar General in Porum, Oklahoma.

Hartline argues she has filed three complaints with the Oklahoma attorney general this year over Dollar General allegedly charging her more at checkout for merchandise than what the advertised shelf-price was. 

“It is Defendant’s policy and practice to charge a higher price at the register for merchandise than the price advertised on the unit price labels for the same merchandise on the shelves in Defendant’s Oklahoma stores,” the Dollar General class action states. 

Hartline wants to represent a class of consumers who, within the last three years, have paid more for merchandise than the advertised price labeled on the shelf at a Dollar General store located in Oklahoma.

Complaints also filed against Dollar General in New Jersey, Ohio, New York, class action says

Hartline cites complaints that have been filed against Dollar General in New Jersey, Ohio and New York by consumers claiming the store regularly charged customers higher prices at the register than the price of merchandise advertised on the shelves. 

“Defendant used the same procedures that they employed in charging a higher price than advertised to Plaintiffs when selling the same and/or similar merchandise to numerous other consumers in its Oklahoma stores,” the Dollar General class action states. 

Hartline claims Dollar General is in violation of the Oklahoma Consumer Protection Act. She is demanding a jury trial and requesting injunctive and declaratory relief along with an award of actual, treble, statutory and punitive damages for herself and all class members. 

A separate class action lawsuit was filed against Dollar General earlier this year by a consumer arguing the company failed to make its website fully accessible to and independently usable by individuals who are blind or visually impaired. 

Have you been charged more at checkout than the advertised shelf price for a product purchased at a Dollar General in Oklahoma? Let us know in the comments.

The plaintiff is represented by William B. Federman and Jessica A. Wilkes of Federman & Sherwood, and Brian D. Flick and Marc E. Dann of DannLaw. 

The Dollar General prices class action lawsuit is Hartline v. Dollar General Crop., et al., Case No. 6:23-cv-00319, in the U.S. District Court for the Eastern District of Oklahoma.


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732 thoughts onDollar General class action claims stores charges higher prices at register than advertised on shelves

  1. SalllyMullins says:

    All the dollar generals in Tennessee do this too. When Ron to the cashiers attention they just tell me oh they haven’t had a chance to change the tags. But since when is that my fault why do I have to pay a higher price when it’s not posted. And like the other stores there’s carts all over the place with product on it which is the safety hazard for us disabled people and people in general really

  2. Janice Timpson says:

    I like shopping at the dollar stores cause they stay open longer but they have one price mark on shelf and in the register it a different price but when you tell them about it they want to fuss with you .

    1. Mat Kingsbury says:

      Please add me

  3. Cirq says:

    DGs in Michigan often charge a higher price for softdrinks then what is posted by large signs on the shelves… especially if the consumer is an ebt card user.

  4. Tonja Brumfield says:

    Please add me

  5. Anna Snyder says:

    Please add me
    I noticed that prices were ringing up wrong at checkout.

  6. Sherry says:

    Add me

  7. Reneesa Williams says:

    Please add me.

  8. Gretchen Darnell says:

    Please add me

    1. RUTH KORNAHRENS BERTHOLF says:

      Yes the Dollar general in locust Grove GA on Tanger Blvd does this they also do not have grocery items for week to months at a time like sugar teabags the store has carts in the middle of the store were the groceries have came in and not the on the shelves it’s got everything you don’t want and nothing you need..If a health and safety department person showed up at the they would probably shut the place down a day or so to get it safe enough for customers and employees..

  9. CLAIRE MALLET says:

    please add me

  10. Kim M Kern says:

    I just had this happen to me, again, the other day. Check out person gave me the sale price when I pointed it out.

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