Dollar General prices class action lawsuit overview:
- Who: Lori Hartline filed a class action lawsuit against Dollar General Corporation and Dolgencorp LLC doing business as Dollar General.
- Why: Hartline claims Dollar General regularly charges more than the advertised shelf life for products sold at its grocery store locations.
- Where: The class action lawsuit was filed in Oklahoma federal court.
Dollar General regularly charges customers a higher price for various items at the cash register than what their advertised price is on the shelf, a new class action lawsuit alleges.
Plaintiff Lori Hartline claims she has noticed a discrepancy in what she was charged and paid at checkout versus the advertised shelf-price for merchandise she purchased at a Dollar General in Porum, Oklahoma.
Hartline argues she has filed three complaints with the Oklahoma attorney general this year over Dollar General allegedly charging her more at checkout for merchandise than what the advertised shelf-price was.
“It is Defendant’s policy and practice to charge a higher price at the register for merchandise than the price advertised on the unit price labels for the same merchandise on the shelves in Defendant’s Oklahoma stores,” the Dollar General class action states.
Hartline wants to represent a class of consumers who, within the last three years, have paid more for merchandise than the advertised price labeled on the shelf at a Dollar General store located in Oklahoma.
Complaints also filed against Dollar General in New Jersey, Ohio, New York, class action says
Hartline cites complaints that have been filed against Dollar General in New Jersey, Ohio and New York by consumers claiming the store regularly charged customers higher prices at the register than the price of merchandise advertised on the shelves.
“Defendant used the same procedures that they employed in charging a higher price than advertised to Plaintiffs when selling the same and/or similar merchandise to numerous other consumers in its Oklahoma stores,” the Dollar General class action states.
Hartline claims Dollar General is in violation of the Oklahoma Consumer Protection Act. She is demanding a jury trial and requesting injunctive and declaratory relief along with an award of actual, treble, statutory and punitive damages for herself and all class members.
A separate class action lawsuit was filed against Dollar General earlier this year by a consumer arguing the company failed to make its website fully accessible to and independently usable by individuals who are blind or visually impaired.
Have you been charged more at checkout than the advertised shelf price for a product purchased at a Dollar General in Oklahoma? Let us know in the comments.
The plaintiff is represented by William B. Federman and Jessica A. Wilkes of Federman & Sherwood, and Brian D. Flick and Marc E. Dann of DannLaw.
The Dollar General prices class action lawsuit is Hartline v. Dollar General Crop., et al., Case No. 6:23-cv-00319, in the U.S. District Court for the Eastern District of Oklahoma.
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726 thoughts onDollar General class action claims stores charges higher prices at register than advertised on shelves
Same thing in Needville, TX. I called them out on it I was told I had to go to the shelf and take a picture of the product with the price and I said I should not have to do that because you already know what the price is at first they were reluctant to give me the price difference back but I guarantee them that if they did not I would call corporate office from their store as I was there so then they did it the next time I went in there I had a gentleman in front of me in line at the counter who experience the same issue they refuse to give him his money back and I said no they’ll give you your money back you tell them you’re going to call corporate if they don’t and they’ll take care of it just like they did with me the last time I was here and then they did take care of him as well however I do know they’re still doing it they go through employees like water. It’s a damn shame when people take advantage of people that are already hurting with our current economy.
Include me always getting over charged or taxed high on items in chicago and dealing with they employees altitudes
The Dollar generals in Jacksonville Florida are 100% doing this!! And when you tell the cashier that the price is wrong they refuse to do anything about it walk back and see the tag or lower the price as it should be I’ve had to stand in line be treated rudely because I was holding up the line because I did not want to pay $.20 extra for multiple cans of cat food. And had to force the cashier to get the manager and change the price on my order. If you go on Dollar general’s websites you will see all my complaints in their comments.
Dollar general in Hedgesville WV overcharges to the point of outrages I got a pack of Sheba cat cat food shelf said $11 they it up and it was $15 and they made when I brought it to there attention
This is a o going problem at my local dollar general in New York and when you bring it to their attention they refuse to give the item to you for the price on the shelf.
Jackson TN stores are the same way and cashier says sorry they haven’t updated on the shelves yet…smh
We even have 1 store that I know of that closes at 5p…smh
We definitely need a suit in Georgia. How do I start one?
I live in Allentown, pa and that happens in all store one price and you go pay is other price.that happens. So I change the store.
This is common in Indiana, since the covid pandemic happened. At first I understood with the places being closed and inflation. But it’s still happening.
Yes they always charged me atleast a dollar more for the Purina cat chow at the store in Greensboro pa
Been happening for YEARS
I truly thought I was imagining or simply misread the price on the item far too many times, here in Alabama…..