Hartline v. Dollar General Crop., et al.

Abraham Jewett  |  September 27, 2023

Category: Consumer News
Exterior of a Dollar General store, representing the Dollar General class action.
(Photo Credit: Aaron of L.A. Photography/Shutterstock)

Dollar General prices class action lawsuit overview: 

  • Who: Lori Hartline filed a class action lawsuit against Dollar General Corporation and Dolgencorp LLC doing business as Dollar General. 
  • Why: Hartline claims Dollar General regularly charges more than the advertised shelf price for products sold at its grocery store locations. 
  • Where: The class action lawsuit was filed in Oklahoma federal court. 

Dollar General regularly charges customers a higher price for various items at the cash register than what their advertised price is on the shelf, a new class action lawsuit alleges. 

Plaintiff Lori Hartline claims she has noticed a discrepancy in what she was charged and paid at checkout versus the advertised shelf-price for merchandise she purchased at a Dollar General in Porum, Oklahoma.

Hartline argues she has filed three complaints with the Oklahoma attorney general this year over Dollar General allegedly charging her more at checkout for merchandise than what the advertised shelf-price was. 

“It is Defendant’s policy and practice to charge a higher price at the register for merchandise than the price advertised on the unit price labels for the same merchandise on the shelves in Defendant’s Oklahoma stores,” the Dollar General class action states. 

Hartline wants to represent a class of consumers who, within the last three years, have paid more for merchandise than the advertised price labeled on the shelf at a Dollar General store located in Oklahoma.

Complaints also filed against Dollar General in New Jersey, Ohio, New York, class action says

Hartline cites complaints that have been filed against Dollar General in New Jersey, Ohio and New York by consumers claiming the store regularly charged customers higher prices at the register than the price of merchandise advertised on the shelves. 

“Defendant used the same procedures that they employed in charging a higher price than advertised to Plaintiffs when selling the same and/or similar merchandise to numerous other consumers in its Oklahoma stores,” the Dollar General class action states. 

Hartline claims Dollar General is in violation of the Oklahoma Consumer Protection Act. She is demanding a jury trial and requesting injunctive and declaratory relief along with an award of actual, treble, statutory and punitive damages for herself and all class members. 

A separate class action lawsuit was filed against Dollar General earlier this year by a consumer arguing the company failed to make its website fully accessible to and independently usable by individuals who are blind or visually impaired. 

Have you been charged more at checkout than the advertised shelf price for a product purchased at a Dollar General in Oklahoma? Let us know in the comments.

The plaintiff is represented by William B. Federman and Jessica A. Wilkes of Federman & Sherwood, and Brian D. Flick and Marc E. Dann of DannLaw. 

The Dollar General prices class action lawsuit is Hartline v. Dollar General Crop., et al., Case No. 6:23-cv-00319, in the U.S. District Court for the Eastern District of Oklahoma.


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732 thoughts onDollar General class action claims stores charges higher prices at register than advertised on shelves

  1. George says:

    Add me

  2. Sanchez Johnson says:

    Please add me

  3. Mattie Robinson says:

    My name needs to be added

  4. Queen Marcia says:

    Yes please add me. Not in Oklahoma but in Pennsylvania

  5. Mattie Robinson says:

    Please add me to this suite

    1. Jaime Caldwell says:

      I have been overcharged by them SO MANY times! I complained one day and the managers excuse was that they don’t have enough employees to change the price tags on the shelf. I told her that isn’t my fault and that I should not be charged more than the price tag shows. She said she would adjust the prices for me “this one time”. I notice that prices are consistently higher at the register than on the shelf. I have tried to minimize my trips to Dollar General for this reason, only shopping there as a last resort.

  6. Penny Alexander says:

    Please add me….I’m in there everyday almost!

  7. Michelle Santiago says:

    This is the closest store to me. I’ve never paid attention to the prices. Please add me..

  8. Timothy Elicker says:

    Please add me

    1. Cynthia nevills says:

      We’re in the houston area store has been remodeled and we always complain about the prices I also wrote a letter to the attorney General about the prices and he did nothing we have been dealing with the prices since covid whatever is on the shelves as prices is not what you pay when you get to the cash registers

  9. Angela Stewart says:

    Please add me. I have this problem almost every time I purchase from them

  10. Amelia Penny says:

    Please add my name to this.

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