Dollar General prices class action lawsuit overview:
- Who: Lori Hartline filed a class action lawsuit against Dollar General Corporation and Dolgencorp LLC doing business as Dollar General.
- Why: Hartline claims Dollar General regularly charges more than the advertised shelf price for products sold at its grocery store locations.
- Where: The class action lawsuit was filed in Oklahoma federal court.
Dollar General regularly charges customers a higher price for various items at the cash register than what their advertised price is on the shelf, a new class action lawsuit alleges.
Plaintiff Lori Hartline claims she has noticed a discrepancy in what she was charged and paid at checkout versus the advertised shelf-price for merchandise she purchased at a Dollar General in Porum, Oklahoma.
Hartline argues she has filed three complaints with the Oklahoma attorney general this year over Dollar General allegedly charging her more at checkout for merchandise than what the advertised shelf-price was.
“It is Defendant’s policy and practice to charge a higher price at the register for merchandise than the price advertised on the unit price labels for the same merchandise on the shelves in Defendant’s Oklahoma stores,” the Dollar General class action states.
Hartline wants to represent a class of consumers who, within the last three years, have paid more for merchandise than the advertised price labeled on the shelf at a Dollar General store located in Oklahoma.
Complaints also filed against Dollar General in New Jersey, Ohio, New York, class action says
Hartline cites complaints that have been filed against Dollar General in New Jersey, Ohio and New York by consumers claiming the store regularly charged customers higher prices at the register than the price of merchandise advertised on the shelves.
“Defendant used the same procedures that they employed in charging a higher price than advertised to Plaintiffs when selling the same and/or similar merchandise to numerous other consumers in its Oklahoma stores,” the Dollar General class action states.
Hartline claims Dollar General is in violation of the Oklahoma Consumer Protection Act. She is demanding a jury trial and requesting injunctive and declaratory relief along with an award of actual, treble, statutory and punitive damages for herself and all class members.
A separate class action lawsuit was filed against Dollar General earlier this year by a consumer arguing the company failed to make its website fully accessible to and independently usable by individuals who are blind or visually impaired.
Have you been charged more at checkout than the advertised shelf price for a product purchased at a Dollar General in Oklahoma? Let us know in the comments.
The plaintiff is represented by William B. Federman and Jessica A. Wilkes of Federman & Sherwood, and Brian D. Flick and Marc E. Dann of DannLaw.
The Dollar General prices class action lawsuit is Hartline v. Dollar General Crop., et al., Case No. 6:23-cv-00319, in the U.S. District Court for the Eastern District of Oklahoma.
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732 thoughts onDollar General class action claims stores charges higher prices at register than advertised on shelves
Add me. I have encountered this in Mississippi.
Add me
Add me
I do shop at this place.
Add Me in, I shop there several times a week.
Please add me, I have encountered this.
This happen to me in Nashville a couple of weeks ago. When I saw the price come up on the cash register, I questioned the clerk who said I will receive the lower price marked on the shelf. That did not happen. I questioned the manager who said there is nothing they can do. I have a picture of the shelf price and have the receipt.
This happen to me in Nashville. When I saw the price come up on the cash register, I questioned the clerk who said I will receive the lower price marked on the shelf. That did not happen. I questioned the manager who said there is nothing they can do. I have a picture of the shelf price and have the receipt.
Ohio has been on this for over a year with many news stories and complaints. Dollar General is NOT the only store that does this. I often have to go to customer service or tell the cashier at Meijers, Krogers and other stores that a product rang up higher than the shelf tag. Often this happens on sale or clearance items. I almost feel I need to take a picture of the shelf price to prove to the cashier the signs are up.
Saying ADD ME here does not get you added to any list. You need to fill out a claim form with your information. How is anyone going to know who you are and other information with you just saying ADD ME here?
Add me please
Please add me. I shop there at least once a week.
Please add me. I’m tired of getting overcharged and have to call them out on it and have it fixed. I rarely shop at Dollar General anymore because of this.
Yes I have experience that along at many store scenes covid and price increase you get to register and prices totally different