Dollar General prices class action lawsuit overview:
- Who: Lori Hartline filed a class action lawsuit against Dollar General Corporation and Dolgencorp LLC doing business as Dollar General.
- Why: Hartline claims Dollar General regularly charges more than the advertised shelf price for products sold at its grocery store locations.
- Where: The class action lawsuit was filed in Oklahoma federal court.
Dollar General regularly charges customers a higher price for various items at the cash register than what their advertised price is on the shelf, a new class action lawsuit alleges.
Plaintiff Lori Hartline claims she has noticed a discrepancy in what she was charged and paid at checkout versus the advertised shelf-price for merchandise she purchased at a Dollar General in Porum, Oklahoma.
Hartline argues she has filed three complaints with the Oklahoma attorney general this year over Dollar General allegedly charging her more at checkout for merchandise than what the advertised shelf-price was.
“It is Defendant’s policy and practice to charge a higher price at the register for merchandise than the price advertised on the unit price labels for the same merchandise on the shelves in Defendant’s Oklahoma stores,” the Dollar General class action states.
Hartline wants to represent a class of consumers who, within the last three years, have paid more for merchandise than the advertised price labeled on the shelf at a Dollar General store located in Oklahoma.
Complaints also filed against Dollar General in New Jersey, Ohio, New York, class action says
Hartline cites complaints that have been filed against Dollar General in New Jersey, Ohio and New York by consumers claiming the store regularly charged customers higher prices at the register than the price of merchandise advertised on the shelves.
“Defendant used the same procedures that they employed in charging a higher price than advertised to Plaintiffs when selling the same and/or similar merchandise to numerous other consumers in its Oklahoma stores,” the Dollar General class action states.
Hartline claims Dollar General is in violation of the Oklahoma Consumer Protection Act. She is demanding a jury trial and requesting injunctive and declaratory relief along with an award of actual, treble, statutory and punitive damages for herself and all class members.
A separate class action lawsuit was filed against Dollar General earlier this year by a consumer arguing the company failed to make its website fully accessible to and independently usable by individuals who are blind or visually impaired.
Have you been charged more at checkout than the advertised shelf price for a product purchased at a Dollar General in Oklahoma? Let us know in the comments.
The plaintiff is represented by William B. Federman and Jessica A. Wilkes of Federman & Sherwood, and Brian D. Flick and Marc E. Dann of DannLaw.
The Dollar General prices class action lawsuit is Hartline v. Dollar General Crop., et al., Case No. 6:23-cv-00319, in the U.S. District Court for the Eastern District of Oklahoma.
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732 thoughts onDollar General class action claims stores charges higher prices at register than advertised on shelves
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It happen to me a lot an they aalways say the same thing it was in the wrong place or I have to charge what it rings up an they price up on there mark down stuff to get full price
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Dollar General’s they’re giving different prices on lots of things .
Yes, every time, here in Claremore, ok. Was told I was banned from 1 store for stating I want the shelf price.
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Yes they charge higher prices at the registers here in Oregon a lot of the time too. The stores WiFi never works and restaurant can get a cellular signal in the store to check prices on their app. Very frustrating… Also not at all accessible for people with disabilities in walking
Same here in Tennessee. I’ve gotta go sick of it that I make a written list to compare during checkout, and every single time they’re is price discrepancies, so I ask them to change it. They get very very rude with me and try to argue, making me walk them to every single item mispriced, then getting snappy because I was indeed correct. That’s here in Elizabethton TN. Manager is so rude and would rather argue and complain about the customer asking for a correction, than correcting it on the shelves. Reporting them does no good. No changes are ever made, except maybe more mispricing.
Hell, I wanted to know were to fill out my paperwork they do that ALL THE TIME here in North Carolina.
Same here in CO. When I show them the picture I took of the shelf price, they try to say they just did a reset and didn’t have enough time to change the tags. When I say it’s against the law to charge more than what is listed on the shelf, they threaten to call the cops or ban me from the store. I also can’t get around in the store when I was in a wheelchair.
Same problem in Mississippi! How do I sign up?
Sadly, Ive witnessed that here in South Carolina also…almost all my local stores.
Same thing has and still happening almost every time I purchase items at Dollar General at different locations in my hometown of Weslaco Texas, there are literally 1 to 2 people working but only one person at the register and one stocking, when I see a discrepancy for an item or more I usually do not wait to have it corrected by a manager because usually there is a line of people behind me at the checkout and I do not want to hold the line up but I continue to shop there because There are 2 locations near me within 2 miles.