Dollar General prices class action lawsuit overview:
- Who: Lori Hartline filed a class action lawsuit against Dollar General Corporation and Dolgencorp LLC doing business as Dollar General.
- Why: Hartline claims Dollar General regularly charges more than the advertised shelf price for products sold at its grocery store locations.
- Where: The class action lawsuit was filed in Oklahoma federal court.
Dollar General regularly charges customers a higher price for various items at the cash register than what their advertised price is on the shelf, a new class action lawsuit alleges.
Plaintiff Lori Hartline claims she has noticed a discrepancy in what she was charged and paid at checkout versus the advertised shelf-price for merchandise she purchased at a Dollar General in Porum, Oklahoma.
Hartline argues she has filed three complaints with the Oklahoma attorney general this year over Dollar General allegedly charging her more at checkout for merchandise than what the advertised shelf-price was.
“It is Defendant’s policy and practice to charge a higher price at the register for merchandise than the price advertised on the unit price labels for the same merchandise on the shelves in Defendant’s Oklahoma stores,” the Dollar General class action states.
Hartline wants to represent a class of consumers who, within the last three years, have paid more for merchandise than the advertised price labeled on the shelf at a Dollar General store located in Oklahoma.
Complaints also filed against Dollar General in New Jersey, Ohio, New York, class action says
Hartline cites complaints that have been filed against Dollar General in New Jersey, Ohio and New York by consumers claiming the store regularly charged customers higher prices at the register than the price of merchandise advertised on the shelves.
“Defendant used the same procedures that they employed in charging a higher price than advertised to Plaintiffs when selling the same and/or similar merchandise to numerous other consumers in its Oklahoma stores,” the Dollar General class action states.
Hartline claims Dollar General is in violation of the Oklahoma Consumer Protection Act. She is demanding a jury trial and requesting injunctive and declaratory relief along with an award of actual, treble, statutory and punitive damages for herself and all class members.
A separate class action lawsuit was filed against Dollar General earlier this year by a consumer arguing the company failed to make its website fully accessible to and independently usable by individuals who are blind or visually impaired.
Have you been charged more at checkout than the advertised shelf price for a product purchased at a Dollar General in Oklahoma? Let us know in the comments.
The plaintiff is represented by William B. Federman and Jessica A. Wilkes of Federman & Sherwood, and Brian D. Flick and Marc E. Dann of DannLaw.
The Dollar General prices class action lawsuit is Hartline v. Dollar General Crop., et al., Case No. 6:23-cv-00319, in the U.S. District Court for the Eastern District of Oklahoma.
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732 thoughts onDollar General class action claims stores charges higher prices at register than advertised on shelves
It also happens in Tampa Florida and in Naples Florida too!
Same in Tennessee!!!
The same thing has happened in Virginia & North Carolina Dollar Generals as well. Especially their king size candy bars
I live in Illinois and have had this same issue. Very frustrating when it happens.
Yes I have definitely been charged more too and had to tell the manager that they needed to go and fix the prices on my purchase because I should get the advertised price they did in fact but it’s happened multiple times after and I have just been in a hurry while at the store. I didn’t realize I could file a class action lawsuit on this though but I should have however I’m located in California.
It’s true. The stores in Oklahoma iare bad for it. I always have to check my receipt before I leave
Yes it is true it says Dollar general , does hike up your prices like price gouging and it’s not fair something need to be done about this…
Yes it is true it says Dollar general or family Dollar and their prices is in the range of a regular store so why would they name it dollar general or family Dollar ,, it is ridiculous that’s why I always ask for my receipt which I shouldn’t have to ask for it it should be given to me anyway,,
They do it all the time!
This is totally true. They have to adjust prices for me often.
Yes it is true it says Dollar general or family Dollar and their prices is in the range of a regular store so why would they name it dollar general or family Dollar ,, it is ridiculous that’s why I always ask for my receipt which I shouldn’t have to ask for it it should be given to me anyway,,
The self checkout does not apply discounts and coupons even when you enter your membership ID. I deleted the application because of this reason. I even told the worker about it, and they said they knew that a lot of people were having this problem. It was a know issue by the company that profited by false advertising and knowingly defrauding customers.