Dollar General prices class action lawsuit overview:
- Who: Lori Hartline filed a class action lawsuit against Dollar General Corporation and Dolgencorp LLC doing business as Dollar General.
- Why: Hartline claims Dollar General regularly charges more than the advertised shelf price for products sold at its grocery store locations.
- Where: The class action lawsuit was filed in Oklahoma federal court.
Dollar General regularly charges customers a higher price for various items at the cash register than what their advertised price is on the shelf, a new class action lawsuit alleges.
Plaintiff Lori Hartline claims she has noticed a discrepancy in what she was charged and paid at checkout versus the advertised shelf-price for merchandise she purchased at a Dollar General in Porum, Oklahoma.
Hartline argues she has filed three complaints with the Oklahoma attorney general this year over Dollar General allegedly charging her more at checkout for merchandise than what the advertised shelf-price was.
“It is Defendant’s policy and practice to charge a higher price at the register for merchandise than the price advertised on the unit price labels for the same merchandise on the shelves in Defendant’s Oklahoma stores,” the Dollar General class action states.
Hartline wants to represent a class of consumers who, within the last three years, have paid more for merchandise than the advertised price labeled on the shelf at a Dollar General store located in Oklahoma.
Complaints also filed against Dollar General in New Jersey, Ohio, New York, class action says
Hartline cites complaints that have been filed against Dollar General in New Jersey, Ohio and New York by consumers claiming the store regularly charged customers higher prices at the register than the price of merchandise advertised on the shelves.
“Defendant used the same procedures that they employed in charging a higher price than advertised to Plaintiffs when selling the same and/or similar merchandise to numerous other consumers in its Oklahoma stores,” the Dollar General class action states.
Hartline claims Dollar General is in violation of the Oklahoma Consumer Protection Act. She is demanding a jury trial and requesting injunctive and declaratory relief along with an award of actual, treble, statutory and punitive damages for herself and all class members.
A separate class action lawsuit was filed against Dollar General earlier this year by a consumer arguing the company failed to make its website fully accessible to and independently usable by individuals who are blind or visually impaired.
Have you been charged more at checkout than the advertised shelf price for a product purchased at a Dollar General in Oklahoma? Let us know in the comments.
The plaintiff is represented by William B. Federman and Jessica A. Wilkes of Federman & Sherwood, and Brian D. Flick and Marc E. Dann of DannLaw.
The Dollar General prices class action lawsuit is Hartline v. Dollar General Crop., et al., Case No. 6:23-cv-00319, in the U.S. District Court for the Eastern District of Oklahoma.
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732 thoughts onDollar General class action claims stores charges higher prices at register than advertised on shelves
I live in Southeast Alabama and we have 3 DG’s in my town and everyone of them charge higher prices at the register than what the sales on shelves and the cashiers will give this bulls*** story of how the item must be in the wrong place!!!
I have a complaint were contacted dollar general corporate due to this happening to me I have proof count Louisiana in
Experienced the same here in Louisiana! The cashiers acknowledged the discrepancy and said the shelf price is never right. Not sure how they’ve been able to get away with this practice all these years.
I live in Arkansas and its happened more than a few times.
In pa this happens all the time at certain stores
Me rhree
Same thing here in Ga they claimed that they have no control over it but it’s a excuse every time
In Texas as well, I will go into the app at store I plan to go to. I put all things in my list to see out of pocket cost, I can scan each item I am getting and see what total should be, but when I get to register my total is always higher. Of course they tell me nothing can be done
Yes it happens to me, and I have my my receipts
Me too in Crossett, AR on Martin Luther King Dr..
Yes, I’ve experienced the same
Same happens to me in Louisiana I have all my receipts
I never get the deal I go in there for
Mn too
Yup definitely in Minnesota as well!
The Lakefield, MN Dollar General and the Luverne, MN one as well which one did you experience this at?
I’m in Arizona same thing happens here . It’s not cool also the digital coupons don’t work half the time when you go just for them. They advertise things as a certain price but when your paying it’s always different