Dollar General prices class action lawsuit overview:
- Who: Lori Hartline filed a class action lawsuit against Dollar General Corporation and Dolgencorp LLC doing business as Dollar General.
- Why: Hartline claims Dollar General regularly charges more than the advertised shelf price for products sold at its grocery store locations.
- Where: The class action lawsuit was filed in Oklahoma federal court.
Dollar General regularly charges customers a higher price for various items at the cash register than what their advertised price is on the shelf, a new class action lawsuit alleges.
Plaintiff Lori Hartline claims she has noticed a discrepancy in what she was charged and paid at checkout versus the advertised shelf-price for merchandise she purchased at a Dollar General in Porum, Oklahoma.
Hartline argues she has filed three complaints with the Oklahoma attorney general this year over Dollar General allegedly charging her more at checkout for merchandise than what the advertised shelf-price was.
“It is Defendant’s policy and practice to charge a higher price at the register for merchandise than the price advertised on the unit price labels for the same merchandise on the shelves in Defendant’s Oklahoma stores,” the Dollar General class action states.
Hartline wants to represent a class of consumers who, within the last three years, have paid more for merchandise than the advertised price labeled on the shelf at a Dollar General store located in Oklahoma.
Complaints also filed against Dollar General in New Jersey, Ohio, New York, class action says
Hartline cites complaints that have been filed against Dollar General in New Jersey, Ohio and New York by consumers claiming the store regularly charged customers higher prices at the register than the price of merchandise advertised on the shelves.
“Defendant used the same procedures that they employed in charging a higher price than advertised to Plaintiffs when selling the same and/or similar merchandise to numerous other consumers in its Oklahoma stores,” the Dollar General class action states.
Hartline claims Dollar General is in violation of the Oklahoma Consumer Protection Act. She is demanding a jury trial and requesting injunctive and declaratory relief along with an award of actual, treble, statutory and punitive damages for herself and all class members.
A separate class action lawsuit was filed against Dollar General earlier this year by a consumer arguing the company failed to make its website fully accessible to and independently usable by individuals who are blind or visually impaired.
Have you been charged more at checkout than the advertised shelf price for a product purchased at a Dollar General in Oklahoma? Let us know in the comments.
The plaintiff is represented by William B. Federman and Jessica A. Wilkes of Federman & Sherwood, and Brian D. Flick and Marc E. Dann of DannLaw.
The Dollar General prices class action lawsuit is Hartline v. Dollar General Crop., et al., Case No. 6:23-cv-00319, in the U.S. District Court for the Eastern District of Oklahoma.
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732 thoughts onDollar General class action claims stores charges higher prices at register than advertised on shelves
The prices on the shelf are hardly ever correct. Plus they have purposely used the cash register that will not print a receipt…(no returns without receipt) and as an added bonus ,they have not returned bottles,cans since the pandemic started (& ended). This a violation of Michigan state law.
Please add me, ridiculous to what they do to us!!
It’s like that we’re I live too in st.louis mo.on Washington ave.snd when is a higher price they say they can’t do anything about it which is bullshit
All the time!!! Prices are always incorrect at the location in Macon Georgia on Thomaston Rd. They often say, it just hasn’t updated in the system and prices have been increased. It’s unfair not to adjust it as listed.
The prices on the shelf are hardly ever correct. Plus they have purposely used the cash register that will not print a receipt…(no returns without receipt) and as an added bonus ,they have not returned bottles,cans since the pandemic started (& ended). This a violation of Michigan state law.
It is the same way here in Louisiana! It even scans the shelf price on the app, and it will be different at checkout! I watch every single item and make them adjust it, but that is time consuming and annoying for me and the employees. Glad to see this one filed!
Add me, Las Vegas does the same. The shelf is priced. But at the cashier it more $$$$$
This also happens in Alabama. I have asked at the register about the price difference and was told they just haven’t had time to change all the signs. Even though it is the middle of the next week or longer.
Dollar Generals in .ichigan do the same thing.it is always higher at register than whst it says on shelf.
My name is lynn, and I’m from pennsylvania. I currently live in New Jersey right now. Every time I go into a Dollar General I am followed as if I’m stealing. I’m so sick and tired of it! I just stopped going to the store all together!. I shouldn’t feel like I have to walk around with cash in hand in order to deter a shopping buddy. SMH makes me sick to my stomach! Also, they do not honor the prices that are on the shelves. Whatever it rings up as… that’s what they claim the price is. It doesn’t matter if I take a picture of the product and the price on the shelves. Even if I actually lead them to the product(s) and the price…. they continue to honor the price(s)!
I as well have the same issue with the sellersburg indiana store. They did adjustments at times, however it is like fighting a losing battle. I wrote to the corporate customer service and received no reply.
It just happened to me in McDonough, GA….I will join and support the lawsuit!
It happens all the time in Columbus GA. I’ve gotten to where I hate shopping there. I major coupon so it’s a headache. I will join lawsuit