Best Buy price match class action lawsuit overview:ย
- Who: Vincent Dima filed a class action lawsuit against Best Buy Co. Inc.ย
- Why: Dima claims Best Buy fails to honor the โPrice Match Guaranteeโ it offers to its customers.
- Where: The class action lawsuit was filed in New York federal court.ย
- What are my options: Microsoft carries many options when it comes to consumer electronics.
Best Buy uses its โPrice Match Guaranteeโ to bait-and-switch consumers into purchasing products from its retail stores, a new class action lawsuit alleges.ย
Plaintiff Vincent Dima claims Best Buy is not a โmagnanimous retail seller doing right by its sellersโ but rather simply โtrying to make the proverbial extra buck through specious trade practices.โย
Dima argues Best Buy โmaintains an unstated policy, practice and/or procedure of not honoringโ its price match guarantee when a customer requests it โmatch a specific designated online and/or local competitorโs lower price.โย
โPlaintiff and the class have been damaged by BEST BUYโs policy, practice and/or procedure, and its failure to comply with its own โPrice Match Guaranteeโ regarding its list of designated online and/or local competitors,โ the Best Buy class action states.ย
Dima wants to represent a New York class of Best Buy customers who have been denied the monetary benefits of the companyโs guarantee โinvolving specific designated online and/or local competitorsโ it lists.ย
Best Buy โalteredโ list of competitors covered by price match guarantee when confronted with concerns, class action says
The plaintiff claims that, when he brought his concerns about the price match guarantee to Best Buy, the company simply โaltered its own list of designated online and/or local competitors covered by the โPrice Match Guarantee.โโย
Best Buy is accused of unjust enrichment and of violating New York General Business Law. He is demanding a jury trial and requesting declaratory and injunctive relief along with an award of statutory damages for himself and all class members.ย
The class action lawsuit comes nearly one year after Best Buy recalled around 635,000 of its Insignia air fryers and air fryer ovens over concerns they could overheat and pose a fire and burn hazard.ย
Have you been denied the monetary benefits of Best Buyโs price match guarantee? Let us know in the comments.ย
The plaintiff is represented by Joseph K. Jones and Benjamin J. Wolf of Jones, Wolf & Kapasi LLC.ย
The Best Buy price match class action lawsuit is Dima, et al. v. Best Buy Co. Inc., et al., Case No. 7:23-cv-02869, in the U.S. District Court for the Southern District of New York.
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186 thoughts onBest Buy class action claims price match guarantee a bait-and-switch scheme
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Iโve had them tell me no before so I stopped shopping there!
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Please add me. We shop here all the time!
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Definitely an issueโฆi was looking for a high end router and had already received 2 prices lower than Best Buy but since they had it in stock for $40 higher thought i would price match and save the shipping time which was 5 days and the pricing was all in tax,shipping,etc, so it was a fair match. They outright refused stating that the 2 companies are not on their listโฆ.what list? They deserve to get suedโฆ.this is not right by any shape of the imagination.
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