LG refrigerators class action overview:
- Who: A group of refrigerator consumers are suing LG.
- Why: The plaintiffs say the company sold them faulty fridges that fail to keep food cool.
- Where: The LG class action was filed in a New Jersey federal court.
A new class action lawsuit alleges that LG Electronics knowingly sold defective refrigerators with a faulty part that failed to keep them cold.
A group of more than 40 plaintiffs from around the country filed the class action complaint against LG Electronics U.S.A. Inc. on Nov. 8 in a New Jersey federal court, alleging violations of state and federal consumer laws.
The lawsuit claims the allegedly defective LG refrigerators were sold with faulty linear compressors, leaving them unable to perform their primary function of keeping food, medicine, and other perishables at safe temperatures, posing risks of foodborne illnesses and property damage.
The class action targets all LG-brand refrigerators manufactured since Jan. 1, 2018, and sold nationwide through major retailers like Best Buy, Home Depot, and Costco, as well as online.
The refrigerators are priced between $1,800 and $7,500, with most models in the $1,800–$3,500 range. Despite the price tag, the plaintiffs allege that the refrigerators often break down after a short period of use.
LG misleads consumers into believing refrigerators are reliable, lawsuit claims
LG has long been aware of the defective compressors but has neither adequately disclosed the issue to consumers nor provided effective solutions under its warranties, the plaintiffs claim.
“A refrigerator that fails to keep food at a safe temperature has no value because it cannot be used safely,” the lawsuit says, arguing that the defect fundamentally undermines the product’s purpose.
According to the LG refrigerators lawsuit, LG has reportedly already settled at least three prior class action lawsuits over similar issues but continues to market and sell the allegedly defective refrigerators. The plaintiffs claim that LG’s advertising misleads customers into believing its products are high-quality and durable, despite their known flaws.
Plaintiff Irma Armour, who purchased her LG refrigerator from Best Buy in 2022, says her fridge failed in September this year, spoiling hundreds of dollars’ worth of food. Armour and other plaintiffs allege that they would not have purchased LG refrigerators — or would have demanded refunds — had they known about the defects.
As a result, the plaintiffs are looking to represent anyone who bought an LG-branded fridge from LG or any other authorized retailer that was manufactured between Jan. 1, 2018, and now.
They are suing for breach of warranty and violations of state consumer laws and are seeking certification of the class action, damages, fees, costs and a jury trial.
In 2022, LG was hit with a class action lawsuit alleging it knowingly sells refrigerators with defective “craft ice” makers that cease to operate within months of use.
What do you think of the allegations in this LG class action? Let us know in the comments.
The plaintiffs are represented by James E. Cecchi of Carella, Byrne, Cecchi, Brody & Agnello P.C. and Nilofar Nouri of Beverly Hills Trial Attorneys P.C.
The LG class action is Irma Armour et al. v. LG Electronics U.S.A. Inc, Case No. 2:24-cv-10387 in the U.S. District Court for the District of New Jersey.
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201 thoughts onLG class action claims refrigerators contain defective linear compressors
Bought a new LG refrigerator in 2021 at a local RC Willy store and a couple of days before this last Thanksgiving, less than 4 years after purchase, we found everything in the fridge warm and the freezer items were unfrozen. Had a repairman from a highly reputable appliance repair shop check it out and was told that the inline compressor had failed. We have been living out of coolers until the new non-LG refrigerator we had to order shows up. There is no way I will ever buy another LG product again. I was told the same thing as others, that LG will cover the compressor but the cost of labor makes it not even worth fixing and they will just put another poorly designed inline compressor in it that could likely fail in 2-5 years. I long for the days when you could buy and own an appliance for 15-20+ years.
Yes, please add me. My LG had a linear compressor and it went out while still under warranty. I could not find anyone that was listed on their site to service it. LG customer service did not provide any help and I was only able to get ahold of 1 person and he was of zero help as well. He stated he didn’t have a compressor available and LG wouldn’t assist him either with ordering nor able to properly install it either ??. This refrigerator was over $3,000. All food wasted and I can’t even sell it for $100 due to this specific linear compressor not being available to replace. This is ridiculously disturbing and a complete waste of money.
I purchased a model from Howards electronic in 2017 and first time it broke, it was covered. Second time it broke and I received an estimate price… I decided it was better to buy a new fridge with warranty. Definitely failed prematurely versus an older fridge that came with my home purchase that I moved into the garage. That unit is still running strong…
We bought our LG refrigerator September 14, 2015. We paid $3335.93 for it. We are on our second replacement compressor. The last one we had to pay for. That one was put on in April 29, 2024 and we paid $491.66 for that. We now keep a small apartment refrigerator in our kitchen for when our LG refrigerator goes out again. The last time it took a couple of weeks to get it fixed. We had to move some of our items to our smaller refrigerator and borrow some space in our neighbors chest freezer to put our frozen food in. The rest of the food was put in a cooler on the deck that we had to keep Iced down. I’ll never buy another LG refrigerator again. We had our last refrigerator for over 25 years with no issues. I wish now we would have kept it. At the time we thought we were upgrading to a better refrigerator, but we were wrong.
Please add me
Bought an LG fridge in 2021, broke 3 times within the first 2 years. Feels like its breaking again and they fixed it earlier this year. Next repair its gonna cost me money. How can I join this?
I also purchased lg in 2019 from lowes.last week it stopped working.lg will cover the compressor but I have to.pay $700 to install it.we lost all our food.$2000 fridge sitting their with no concern from lg.
We have a LG that’s been replaced two times. Wondering if we can join.
I have the same concern I have called every single appliance repair in my county and nobody works on them and mine went out in January of 2025 and I am just now finding out about the class action lawsuits in november due to an honest local repair man who gave me counsel on the issue.
lg fridge failed after 3 years; the compressor was covered under the 10-year warranty, BUT… lg charged a flat rate $500 to install the FREE replacement part!!! a total ripoff.
I purchased our LG fridge in 2021 and our extended warranty just ended and my fridge threw a CH E error code and stopped working. It ruined ALL of our food and it’s just in the kitchen right now because LG wants $400 to come repair it. But I feel like if there are SO many of the same issues I shouldn’t have to pay for them to come out and fix it. It was an expensive fridge and I really wanted it to last at least 5 years. Please help!