LG refrigerators class action overview:
- Who: A group of refrigerator consumers are suing LG.
- Why: The plaintiffs say the company sold them faulty fridges that fail to keep food cool.
- Where: The LG class action was filed in a New Jersey federal court.
A new class action lawsuit alleges that LG Electronics knowingly sold defective refrigerators with a faulty part that failed to keep them cold.
A group of more than 40 plaintiffs from around the country filed the class action complaint against LG Electronics U.S.A. Inc. on Nov. 8 in a New Jersey federal court, alleging violations of state and federal consumer laws.
The lawsuit claims the allegedly defective LG refrigerators were sold with faulty linear compressors, leaving them unable to perform their primary function of keeping food, medicine, and other perishables at safe temperatures, posing risks of foodborne illnesses and property damage.
The class action targets all LG-brand refrigerators manufactured since Jan. 1, 2018, and sold nationwide through major retailers like Best Buy, Home Depot, and Costco, as well as online.
The refrigerators are priced between $1,800 and $7,500, with most models in the $1,800–$3,500 range. Despite the price tag, the plaintiffs allege that the refrigerators often break down after a short period of use.
LG misleads consumers into believing refrigerators are reliable, lawsuit claims
LG has long been aware of the defective compressors but has neither adequately disclosed the issue to consumers nor provided effective solutions under its warranties, the plaintiffs claim.
“A refrigerator that fails to keep food at a safe temperature has no value because it cannot be used safely,” the lawsuit says, arguing that the defect fundamentally undermines the product’s purpose.
According to the LG refrigerators lawsuit, LG has reportedly already settled at least three prior class action lawsuits over similar issues but continues to market and sell the allegedly defective refrigerators. The plaintiffs claim that LG’s advertising misleads customers into believing its products are high-quality and durable, despite their known flaws.
Plaintiff Irma Armour, who purchased her LG refrigerator from Best Buy in 2022, says her fridge failed in September this year, spoiling hundreds of dollars’ worth of food. Armour and other plaintiffs allege that they would not have purchased LG refrigerators — or would have demanded refunds — had they known about the defects.
As a result, the plaintiffs are looking to represent anyone who bought an LG-branded fridge from LG or any other authorized retailer that was manufactured between Jan. 1, 2018, and now.
They are suing for breach of warranty and violations of state consumer laws and are seeking certification of the class action, damages, fees, costs and a jury trial.
In 2022, LG was hit with a class action lawsuit alleging it knowingly sells refrigerators with defective “craft ice” makers that cease to operate within months of use.
What do you think of the allegations in this LG class action? Let us know in the comments.
The plaintiffs are represented by James E. Cecchi of Carella, Byrne, Cecchi, Brody & Agnello P.C. and Nilofar Nouri of Beverly Hills Trial Attorneys P.C.
The LG class action is Irma Armour et al. v. LG Electronics U.S.A. Inc, Case No. 2:24-cv-10387 in the U.S. District Court for the District of New Jersey.
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167 thoughts onLG class action claims refrigerators contain defective linear compressors
I would like to be included with my LG fridge its 3 years old. The first year they replaced the compressor now it broke again and there saying it can not be fixed
I bought my LG fridge in 2018 and the linear compressor needed to be replaced in 2020 for the first issue. The 2nd issue was about 3 weeks ago when the fridge just stopped cooling once again. I’ve waited approximately for an answer only to be told that the repairs wouldn’t be covered because it was the sealed system and not the compressor. I’ve lost all the food in my fridge and freezer and now have to figure how to buy a new fridge right away. This has been a complete disaster and I would never buy from LG again.
I have been a lg customer for over 20 years. I brought a lg fri model #LFC27596S/08 I have I had it for about 3 1/2 year and the freezer stop freezing on September 9. turned out to be the compressor which was still under warranty. Called them and LG sent out a compressor for my technician that they authorized to put in which took 5 days to come in. Turn out that the one they sent out was not compatible to my fridge. Called them about it LG say that the compressor that my fridge needs they didn’t have so they sent a replacement. . So didn’t fix our problems till no fridge . So they said they would send another one but it will take another 5 days to get it. So they sent out another and it one didn’t work the tech says it was defective. Called LG again about my issue first they started giving me the run around. Asked to speak with a supervisor need got to talk to one. Finally one of the customer service men said they would have to send out one of their Lg Technician to check it out and would be 3 to 5 day before they would come mind you I have been without o fridge for 2weeks then he say that there is no technician in my area and he would have find one. At that I was really upset.so he said the lg teh would have to come out and check before he could issue me a refund or replace it with a new one. Sent out a LG technician he re replaced the compressor for the for the third time still did not fix the problem. LG technician came out again and didn’t know what to do. He ordered some different parts came back and put them in and still did not fix the problem. I am still waiting for the problem to be resolved. Every time I call and talk to a LG customer service representative. I get the same answer. We are going to escalate this to the highest liaison so they can take care of it still haven’t taken care of it and still do not have a refrigerator. It has been over a month and still no answers.Still waiting. I will never buy another LG fridge. Does not have good customer service.
My LG refrigerator has now been through 2 compressors in 2 years. I would never buy another LG product again
I bought a LG refrigerator 10/28/2024. The unit was only 8 months old when it stopped cooling & freezing. I called LG to arrange for service. They sent Brook- Mill appliance to my home for the repairs.. diagnosis.. failed compressor. Three weeks later new compressor installed ..57 days later fridge completely stopped working. Wasted food & money in a very short period of time. Again I called LG for service & they sent out Brook- Mill appliance. Same diagnosis failed compressors..solder joint blew , compressor oil all over, dye on condenser. This time I asked a lot of questions #1. What compressor did you put in the fridge ? He said a BHM. So, I researched that & found out a BHM isn’t even compatible with an LG nor is it a manufacturer recommended replacement. I confronted LG with my findings & was told I qualify for a refund & then was told I have to allow the 2 nd repair to take place. I disagree because the technician put a compressor in the fridge that caused system damage and now it’s irreparable. Because you can’t convert it back to a linear compressor. I’m being told I have to let them do the repairs & wait & see if it fails. I have been on the phone with LG customer service multiple times with unsu
I bought my fridge 8/17/2025 and it has been defective since day 1. I keep contacting LG but they keep giving me the runaround about returning my money. It’s absolute nonsense. I am now on day 23 without a working fridge and still being told to be patient and understanding
I bought an LG refrigerator in 2020. The self defrosting feature failed, melting ice and then refreezing it so the freezer door froze shut. I had it repaired 3 times, losing loads of food each time. LG not only did not help, they berated me for not having a second refrigerator. After 2 years I junked it.
I just had my freezer go out. I purchased my LG fridge in July 2019 from Best Buy. Called LG and said it would cost $399 plus taxes to get it the compressor replaced. I would like to join this class action suit. How do I join?
My almost 3 year old French door refrigerator stopped freezing and cooling properly. LG customer service walked me through some tests on the unit and said the compressor was bad. He also stated that it was under warranty. I asked for a service repair. A few days later I received a text that the service group could not find a service center that could do the repair. I called several “local” service reps to find help. Most said I was outside their service area or they no longer did LG compressor repairs. I contacted customer service several times and an option of a refund was brought up, but I continued trying to get service. After 4 weeks I asked for the refund. I purchased a new GE refrigerator figuring the refund would offset some of the cost, but today when I called LG customer service I was informed I did not qualify for the refund. No reason was given when I asked why. Was told I would get a call from LG to explain. Not holding my breath on that.
My LG LINEAR just stopped working. LG says they’re sending a customer service report. To 9/25 2025. I would like to join this class action law suit. Help please….