Top Class Actions  |  September 11, 2019

Category: Closed Class Actions

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This settlement is closed!

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HealthPort medical records

A $35.4 million settlement will resolve claims that Wisconsin HealthPort illegally charged for medical record requests.

Those who were forced to pay a fee by Ciox, IOD, HealthPort, Aurora or Columbia St. Mary’s between July 1, 2011 and Aug. 1, 2019 in order to receive medical records in Wisconsin are Class Members and may benefit from this settlement.

Fees covered in the settlement include basic, retrieval, or certification fees. Class Members include patients who requested their own medical records as well as those who requested records on behalf of another.

Plaintiffs accused HealthPort Technologies and Aurora Healthcare of charging fees for access to medical records in violation of Wisconsin state law.

According to the Wisconsin HealthPort medical record class action lawsuit, the company slapped a $22.58 fee on medical records requests.

Fees were allegedly charged both to those who wanted to access their own records, as well as to those who were authorized to access medical records on behalf of another. Under Wisconsin law, every patient has a right to see and get a copy of their medical record.

According to George Washington University’s Health Information & the Law project, medical providers can charge a reasonable fee, including copying and postage costs, for these records.

The plaintiffs in the Wisconsin HealthPort medical record class action lawsuit contend that HealthPort and Aurora overcharged for access to these records.

HealthPort and Aurora agreed to settle the medical records class action lawsuit, noting that there was ambiguity as to whether they would succeed at trial.

Under the terms of the Wisconsin HealthPort medical record class action, those who paid a fee to access health records will be able to make a claim for a cash payment totaling approximately twice the amount they paid in fees.

Class Members who were charged a fee for accessing their own health records from Ciox, IOD, HealthPort, Aurora or Columbia St. Mary’s between July 1, 2011 and Aug. 1, 2019 will need to submit a Claim Form online or via mail with their Class Member identifier.

Those who requested medical records as an authorized representative of another and were charged a fee covered by the settlement will need to submit a Claim Form with their Class Member identifier and the invoice number related to the assessed fee.

The deadline to object to or opt out of the settlement is Oct. 7, 2019.

Who’s Eligible

“Any Person who, from July 1, 2011 through the August 1, 2019: (i) paid a basic, retrieval and/or a certification fee charged by Ciox, IOD, HealthPort, Aurora or Columbia St. Mary’s, in violation of [Wisconsin state law]; and who (ii) has not already been reimbursed for such basic, retrieval and/or certification fees.”

Potential Award

Varies. Claims will depend on the fees paid for each Class Member and are expected to total twice the amount charged to each claimant.

Proof of Purchase

Class Member identifiers from the Notice are required. Those who requested medical records as an authorized representative of another will need to provide a unique invoice number associated with the charged fees, along with the Class Member’s identifier and claimant’s tax payer identifier.

Claim Form

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Claim Form Deadline

11/5/2019

Case Name

Moya v. HealthPort Technologies LLC, Case No. 13CV2642, in the Milwaukee County Circuit Court, Wisconsin

Final Hearing

11/19/2019

UPDATE: The Wisconsin HealthPort Medical Record Settlement was granted final approval on November 21, 2019. Let Top Class Actions know when you receive a check in the comments section below or on our Facebook page.

Settlement Website
Claims Administrator

Moya v. HealthPort Technologies LLC
c/o Heffler Claims Group
PO Box 58728
Philadelphia, PA 19102-8728
1-833-927-0818

Class Counsel

Robert Welcenbach
WELCENBACH LAW OFFICES SC

Defense Counsel

Jay P. Lefkowitz
Gilad Bendheim
KIRKLAND & ELLIS LLP

Michael Sullivan
WOMBLE BOND DICKINSON

Daniel Manna
GASS WEBBER MULLINS LLC

Bradley S. Foley
GUTGLASS ERICKSON BONVILLE & LARSON SC

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81 thoughts onWisconsin HealthPort Medical Record Settlement

  1. Lois HL says:

    I originally was sent an email. I then received a letter with a W-9 form that was needed because the amount was more than $600. The letter stated that I should have received two settlement payments. They needed the form back by October 10, 2020, so they could start sending payments. I got in touch with them on 10/15/2020 and they stated the Settlement Administrator was just starting to process the payments. The law office told me 60 – 90 days. This is starting to feel like a scam, or we will get a check for $10.00 because of all the “administrative” fees. Another hurry up and wait situation.

    1. Stacey says:

      It is beginning to feel like this enormous amount of money is sitting somewhere and collecting a lot of interest for someone!

    2. Dana McHugh says:

      I selected Zelle to get my payment. I think it arrived today, but was short $150.23 – I was supposed to get $1251.88 and got $1101.65

      1. Tonya says:

        When did you let them know you wanted it like that when you got the postcards because I let them know how one of my payment when I got the postcards that I filled out

  2. Tonya says:

    When did you get the letter

    1. Gail says:

      I just received a response from the administrator. Now they are saying the distribution date is “tentatively set for NOVEMBER” This is ridiculous! The changing of the distribution dates is very frustrating! Why don’t they just give us a date and stick go it!!!

  3. Dana McHugh says:

    Still waiting. My letter said I should get two payments of $625.94 and I received NOTHING to date. Anyone have any updates?

    1. Tonya says:

      When did you get the letter

    2. Gail says:

      I sent an email to the administrator today asking, since it is the end of October, if they have an exact distribution date. Will post the response of any concrete date as soon as they reply.

  4. Tonya says:

    I got it mixed up October 2020

  5. Tay says:

    Supposed to be there today now wants to hold up

    1. Gail says:

      Where did you hear that you should have received a check by the October 20th? The administrator said “tentatively by the end of October” which means it may even be November before payments are distributed.

      1. Tonya says:

        Thank you for contacting us regarding Moya v HealthPort Technologies LLC. The Claim filing deadline passed on November 5, 2019. The Objection and Exclusion deadlines passed on October 7, 2019. The Final Fairness Hearing occurred on November 19, 2019 and was approved. The payment option deadline passed on September 10, 2020. Distribution is tentatively scheduled for the end of October 2020. Please be patient.

        For additional information you may visit: http://www.moyasettlement.com or call: 1-833-927-0818.

        Thank you,
        Settlement Administrator

      2. Tonya says:

        Administration said that

  6. Tay says:

    Have anybody heard anything yet

    1. Mike says:

      I havent

  7. Tonya says:

    Good morning everyone has anyone got updates besides the email I just posted that I got back in September and when I sent my card in my postcard in I have two of them I set up my direct deposit then on which on how I wanted it to come back to me. I got two postcards with two different account numbers on it or claim numbers should I say and at that time when I registered stay in the lawsuit I’ll set up my direct deposit then the anyone do the same thing.

    1. Marquise says:

      They were supposed to send them out no later than October 10th now its changed again, this is the email I recieved the other day:

      .

      Thank you for contacting us regarding Moya v HealthPort Technologies LLC. The Claim filing deadline passed on November 5, 2019. The Objection and Exclusion deadlines passed on October 7, 2019. The Final Fairness Hearing occurred on November 19, 2019 and was approved. The payment option deadline passed on September 10, 2020. Distribution is tentatively scheduled for the end of October 2020. Please be patient.

      For additional information you may visit: http://www.moyasettlement.com or call: 1-833-927-0818.

      Thank you,
      Settlement Administrator

    2. Gail says:

      Unless someone else has a more recent update from the administrator, the latest information is in my post from October 7th. For some reason the posts are not in date order, so you may have to scroll down to read it.

      1. Tonya tenner says:

        Hopefully tomorrow will get it

        1. Gail says:

          The administrator replied to my request of an exact distribution date by now saying the date has been “tentatively set for November”. Same old, same old response…another extension! This is getting old quickly. Why don’t they just give us a date and stick to it? Why are they continually changing it? This is so frustrating!

  8. Tonya says:

    9/15/20
    Please do not reply to this message via e-mail. This address is unattended and cannot help with questions or requests.

    Thank you for contacting us regarding Moya v HealthPort Technologies LLC. The Claim filing deadline passed on November 5, 2019. The Objection and Exclusion deadlines passed on October 7, 2019. The Final Fairness Hearing occurred on November 19, 2019 and was approved. The payment option deadline passed on September 10, 2020. Distribution is tentatively scheduled for the end of October 2020. Please be patient.

    For additional information you may visit: http://www.moyasettlement.com or call: 1-833-927-0818.

    Thank you,
    Settlement Administrator

  9. Lisa Niemczyk says:

    Can someone please explain to me why the payout date keeps changing?
    It’s very frustrating!

    Thank You,
    Lisa

    1. Tonya says:

      Hopefully tomorrow we get it

  10. LA.H.L. says:

    According to the paperwork I received, the claimants needed to pick the way that they wished to be paid ( pay-pal, check or direct deposit ) no later than September 10,2020 so payments could be sent by October 10,2020

    1. Russ says:

      Has anyone received payment yet? I’m still waiting.

      1. Marquise says:

        Not yet hopefully tomorrow or the next day

    2. Gail says:

      I just received an email from the settlement administrators and it read that payment distribution was “tentatively set for the end of October”. They did not give an exact date, so it may be even longer than the end of October. It is so frustrating that the dates keep changing. These postponements are ridiculous!

      1. Russ says:

        Thanks for the information. The delays and not knowing is very frustrating.

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Please note: Top Class Actions is not a settlement administrator or law firm. Top Class Actions is a legal news source that reports on class action lawsuits, class action settlements, drug injury lawsuits and product liability lawsuits. Top Class Actions does not process claims and we cannot advise you on the status of any class action settlement claim. You must contact the settlement administrator or your attorney for any updates regarding your claim status, claim form or questions about when payments are expected to be mailed out.