WEN Hair Care Products Class Action Settlement

A settlement has been reached in a class action lawsuit alleging WEN hair products caused some users to suffer hair loss, hair damage or scalp irritation.

If you purchased and/or used WEN hair care products, you may be entitled to compensation from the class action settlement.

Hundreds of plaintiffs have filed class action lawsuits against the manufacturers of WEN after they allegedly suffered hair loss and/or scalp injuries after using the hair care products.

One of the first WEN class action lawsuits was filed by plaintiff Amy Friedman of Florida. She says that she purchased a WEN Cleansing Conditioner product and began losing significant amounts of hair within two weeks of using the product.

Friedman says she relied on claims suggesting that “WEN is gentle enough to use every day” and that “WEN isn’t like an ordinary shampoo so you want to use more of it, not less.”

According to the WEN class action lawsuit, the defendants knew that the products suffered from a serious design defect but failed to warn consumers that WEN hair care products could cause significant hair loss.

In July 2016, the U.S. Food and Drug Administration launched an investigation into the WEN hair care products after it received a number of reports from consumers about the products.

In December 2015, the parties began mediation in order to resolve the WEN class action lawsuits.

Defendants Guthy-Renker LLC and WEN by Chaz Dean Inc. deny the allegations but have agreed to a class action settlement in order to avoid the cost and risk of trial. They have agreed to pay more than $26 million to settle the WEN hair care class action lawsuit.

The WEN class action settlement was preliminarily approved on Oct. 28, 2016.

If you would like to opt out of or object to the WEN class action settlement, you must do so no later than Feb. 10, 2017.

Who’s Eligible

Class Members of the WEN hair care settlement include consumers who purchased for personal or home use at least one of the following WEN products between Nov. 1, 2007 and Sept. 19, 2016:
• Cleansing Conditioner
• Re-Moist Mask
• Treatment Mist Duo
• Treatment Oil
• SIXTHIRTEEN Ultra Nourishing Cleansing Treatment
• Re-Moist Intenstive Hair Treatment
• Styling Crème
• Anti-Frizz Styling Crème
• Nourishing Mousse
• Volumizing Treatment Spray
• Replenishing Treatment Mist
• Defining Paste
• Straightening Smoothing Gloss
• Smoothing Glossing Serum
• Glossing Shine Serum
• Finishing Treatment Crème
• Volumizing Root Lift
• Texturizing Spray
• Detangling Treatment Spray
• Men Control Texture
• Men Hair and Body Oil
• Bath Body and Hair Oil
• Texture Balm

Potential Award

Up to $20,000.

Tier 1: Class Members can file a claim for a one-time payment of $25 for claims of personal injury after using WEN or alleged false statements regarding WEN.

Tier 2: Class Members with Documented Adverse Reaction Claims for personal injuries such as hair loss, hair damage, scalp irritation and emotional distress may submit a claim for up to $20,000.

NOTE: Payments may be reduced on a pro rata basis depending on the total number of valid claims filed.

Proof of Purchase

Class Members who submit a Tier 2 claim must provide evidence supporting their damage to hair and/or scalp; duration of physical injury; emotional damage; out-of-pocket expenses and/or medical history. The following forms of evidence will be accepted by the Settlement Administrator in support of a Tier 2 claim:

• Before and after photographs showing damage to your hair and/or scalp
• Video testimony by the Class Member describing the claimed injury
• Medical records, doctors’ notes, test results and/or a statement from a licensed medical professional about the hair loss or scalp damage
• Written or video statement from the Class Member’s hair stylist about the amount of hair loss suffered
• Written or video statements from other witnesses who can testify about the damage to the Class Member’s hair and/or scalp and the effect it had on the Class Member.

• Proof of purchase is not required to submit a Tier 1 claim. However, Class Members must declare under the penalty of perjury that all the information provided in the Claim Form is true and correct.

Claim Form

CLICK HERE TO FILE A CLAIM »

Claim Form Deadline

4/28/2017

Case Name

Friedman, et al. v. Guthy-Renker, et al., Case No. 2:14-cv-06009-ODW, in the U.S. District Court for the Central District of California

Final Hearing

6/5/2017

UPDATE: The Wen class action settlement final hearing was continued until July 24, 2017.  We appreciate your ongoing patience. Top Class Actions will continue to provide updates as we learn more.

UPDATE 2: The Wen class action settlement was granted final approval on August 21, 2017.  Let Top Class Actions know when you receive a check in the comments section below or on our  Facebook page.

UPDATE 3: On September 14th, 2017, an appeal to the Wen class action settlement was filed.  Claims will not be paid until all appeals are exhausted.  We appreciate your ongoing patience. Top Class Actions will continue to provide updates as we learn more.  

UPDATE 4: As of December 29, 2017, all appeals to the Wen class action settlement have been dismissed.  It is not known at this time how quickly claims will be paid.  Top Class Actions will continue to provide updates as we learn more.

UPDATE 5: The settlement website has been updated stating Tier 1 payments will take place by January 12, 2018 and Tier 2 payments will take place by March 9, 2018. Let Top Class Actions know when you receive a check in the comments section below or on our  Facebook page.

UPDATE 6: On Jan. 16, 2018, Tier 1 Class Members who filed a valid claim for the WEN Hair Care class action settlement started receiving checks in the mail worth $25. Congratulations to all of our Top Class Actions viewers who filed a claim and got PAID!

Settlement Website

www.WENClassSettlement.com

Claims Administrator

WEN Settlement Administrator
c/o Dahl Administration
P.O. Box 3614
Minneapolis, MN 55403-0614
1-888-247-5266
info@WENClassSettlement.com

Class Counsel

Janet Varnell
Brian Warwick
VARNELL & WARWICK PA

William Anderson
CUNEO GILBERT & LADUCA LLP

Neville Johnson
JOHNSON & JOHNSON

Defense Counsel

Counsel for Guthy-Renker LLC:
Dina M. Cox
Janelle P. Kilies
LEWIS WAGNER LLP

Counsel for WEN by Chaz Dean Inc.:
Barry R. Schirm
Michael B. Giaquinto
HAWKINS PARNELL THACKSTON & YOUNG LLP