Top Class Actions’s website and social media posts use affiliate links. If you make a purchase using such links, we may receive a commission, but it will not result in any additional charges to you. Please review our Affiliate Link Disclosure for more information.
This settlement is closed!
Please see what other class action settlements you might qualify to claim cash from in our Open Settlements directory!
Six Continents Hotels Inc. has agreed to pay $11.7 million to settle a class action lawsuit alleging it recorded and monitored telephone calls to its toll-free reservations and customer service lines without notifying the callers, in violation of California law. If you lived in or were located in California and called one or more of Six Continents’ hotels on a toll-free number and spoke to a representative between March 1, 2011 and July 18, 2012, you could be entitled to a cash payment from the class action settlement.
The Six Continents call recording lawsuit was filed in September 2012. The plaintiffs alleged they placed phone calls to Six Continents’ toll-free numbers to inquire about the hotels’ rates and reservations. According to their class action lawsuit, they provided sensitive personal information (such as credit card information) during the calls, and they were never informed during the call that the conversation was being recorded.
Six Continents has denied the allegations but agreed to settle the call recording class action lawsuit to avoid the uncertainty and cost associated with litigation. The Six Continents call recording settlement was preliminarily approved on June 30, 2015.
UPDATE: According to the settlement website, checks will be mailed out no later than Apr. 22, 2016. If you filed a timely and valid Claim Form keep an eye on your mailbox, your pay-out should be arriving soon!
UPDATE 2: On Apr. 25, 2016, Top Class Actions readers started receiving settlement checks worth as much as $245.98.
Who’s Eligible
You are a Class Member of the Six Continents call recording settlement if, while residing or located in California, you called one of the following hotels on a toll-free number between March 1, 2011 and July 18, 2012 and spoke with a representative:
- Priority Club Rewards
- Holiday Inn
- Holiday Inn Express
- Crowne Plaza Hotels and Resorts
- Intercontinental Hotels and Resorts
- Staybridge Suites
- Candlewood Suites
- Hotel Indigo
Potential Award
$100 (estimated). The actual amount each claimant receives may be higher or lower depending on the total number of claims that are filed. The payment to any individual claimant will not exceed $5,000, no matter how few Class Members file claims.
Proof of Purchase
N/A
Claim Form
Claim Form Deadline
12/14/2015
Case Name
McCabe, Simpson & Sarabia v. Six Continents Hotels Inc., Case No. 12-cv-04818-NC, in the U.S. District Court for the Northern District of California
Final Hearing
2/3/2016
Settlement Website
www.HotelCallRecordingSettlement.com
Claims Administrator
McCabe v. Six Continents Hotels Inc. Class Settlement
c/o Heffler Claims Group, Claims Administrator
P.O. Box 1040
Philadelphia, PA 19102-1040
1-888-972-6585
Class Counsel
Eric A. Grover
KELLER GROVER LLP
Scot D. Bernstein
THE LAW OFFICES OF SCOT D. BERNSTEIN
Defense Counsel
Edward D. Totino
DLA PIPER LLP
ATTORNEY ADVERTISING
Top Class Actions is a Proud Member of the American Bar Association
LEGAL INFORMATION IS NOT LEGAL ADVICE
Top Class Actions Legal Statement
©2008 – 2024 Top Class Actions® LLC
Various Trademarks held by their respective owners
This website is not intended for viewing or usage by European Union citizens.
59 thoughts onSix Continents Hotels Call Recording Class Action Settlement
How much were the checks?
The website says checks will be mailed out NO LATER then, not received by 4/22/16
Checks should be received by this Friday April 22nd…does anyone know what the amount will be??
Do anyone know how much the pay out would be…thanks to all who share information
Why would anyone want to share any comments on these cases? The lies and the way ppl are treated in these comment sections are inexcusable. I will keep my info to myself as it pertains to admin, processing and distribution. When ppl decide to grow up and act like adults I may change my mind.
WOW!!!
here is our new heffler employee chris. notice that chris is on all the heffler claims. never been here before but he is in charge now. same day you showed up all the b/s did too. i think you work with or for heffler. i think heffler is putting all this out. used to be a lot of people would say i got one and post in on facebook too. now its a few a few that have never been on here before and a few using familiar names of others. who knows heffler may even have its own group of people to pay out to. notice that all of a sudden heffler has supposedly paid out on like 3 different suits within months of closing. never were that quick before. matter of fact they have some suits that are very old and never paid. maybe they figure they can get in on the end payout too. so chris happy easter to you and yours.
UPDATE: According to the settlement website, checks will be mailed out no later than Apr. 22, 2016. If you filed a timely and valid Claim Form keep an eye on your mailbox, your pay-out should be arriving soon!
Today is 4/22 and I received my mail and no check arrived. Could it mean that they are mailing the checks by 4/22 and it would be on its way?
Said the checks were mailed today all approved amount unknown good luck to all of us who filed valid and timely claims coming from I don’t know where but should receive somewhere next week finally can get some sleep.
Important Dates
12/14/2015
Exclusion Deadline Postmarked
12/14/2015
Objection Deadline Postmarked
12/14/2015
Claim Form Deadline Postmarked
2/3/2016
Final Approval Hearing Date
4/22/2016
Settlement Checks Mailing Date
When will checks be mail out thank you