Top Class Actions  |  March 2, 2020

Category: Closed Class Actions

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This settlement is closed!

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Quest Diagnostics sign

A $195,000 Quest class action settlement will resolve claims that a 2016 data breach compromised the information of thousands of patients.

The settlement benefits individuals whose information was obtained by an unauthorized third party in the 2016 Quest data breach.

The Quest data breach reportedly took place in November 2016 when unauthorized users gained access to Quest Diagnostics’ MyQuest application.

As a result of the data breach, the information of around 34,000 patients was allegedly compromised. Exposed data reportedly included names, dates of birth, telephone numbers, and even lab results including HIV results.

Plaintiffs in the Quest data breach class action claimed that the company failed to protect consumer information from being compromised. Additionally, the patients claimed that Quest did not provide “timely, accurate and adequate notice” of the data breach.

“Despite the fact that it was storing sensitive Private Information that it knew or should have known was valuable to and vulnerable to cyber attackers, Quest and its fellow Defendants failed to take adequate measures that could have protected user’s information,” the Quest class action lawsuit alleged.

Quest Diagnostics has not admitted any wrongdoing but has agreed to fund $195,000 in settlement payments to affected consumers.

The settlement provides up to $325 in compensation for individuals affected by the Quest data breach. Up to $250 can be collected per patient in compensation for actual monetary losses that resulted from the breach. An additional payment of $75 can be collected by patients who had their HIV test results compromised, regardless if actual monetary losses occurred.

In order to benefit from the settlement, Class Members must file a valid claim form by May 22, 2020. The deadline for exclusion and objection was Jan. 8, 2020. Final approval was granted to the settlement at the fairness hearing on Feb. 25, 2020.

Who’s Eligible

Individuals whose information was obtained by an unauthorized third party in the 2016 Quest data breach.

Potential Award

Up to $325.

Up to $250 is available to compensate actual monetary losses resulting from the Quest data breach. An additional $75 is available for patients who had HIV test results obtained in the Quest data breach.

Proof of Purchase

Class Member ID, sent with notice, is required to submit a claim form online.

Claim Form

CLICK HERE TO FILE A CLAIM »

A claim form can also be printed and mailed to the settlement administrator.

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Claim Form Deadline

5/22/2020

Case Name

Morrow v. Quest Diagnostics Inc., Case No. 2:17-cv-00948-CCC-JBC, in the U.S. District Court for the District of New Jersey

Final Hearing

2/25/2020

* Final approval of the settlement was granted on Feb. 25, 2020.

Settlement Website
Claims Administrator

Morrow v. Quest Diagnostics Inc.
c/o Heffler Claims Group
P.O. Box 58214
Philadelphia, PA 19102
844-245-3767

Class Counsel

John A. Yanchunis
Partick Barthle
MORGAN & MORGAN COMPLEX LITIGATION GROUP

James Barry
LOCKS LAW FIRM LLC

Michael Galpern
JAVERBAUM WURGAFT HICKS KAHN WICKSTROM & SININS PC

Defense Counsel

Keena Hausmann
QUEST DIAGNOSTICS INC. SENIOR CORPORATE COUNSEL

David H. Hoffman
SIDLEY AUSTIN LLP

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113 thoughts onQuest Data Breach Class Action Settlement

  1. BLANCHE TREJO says:

    Add Me please . I had a lot of lab work done

  2. Robert J Goudin says:

    add me

  3. Nyasha Hill says:

    They do what they want to.

  4. Altheria Crump says:

    Add me please

  5. Melizza Weaver says:

    THE PHONE NUMBER THAT WAS POSTED TO CHECK IF YOUR ARE ELIGIBLE TO CLAIM IS BOGUS!!! ITS A CREDIT MONITORING COMPANY!!!! DO NOT CALL IT….I want to be involved with this lawsuit because I have had a lot of issues with Quest for years

  6. Kimber Conover says:

    To see if you are part of this lawsuit call this number :

    1-800-491-5304

    They will ask for your name and zip code. Good luck and quit posting “Add Me”. That does nothing.

  7. Mark steven chenoweth says:

    add me

  8. Sheri walter says:

    Add me in , I’m a long time quest user !!!!

  9. Juanita M Goodwin says:

    I am long time quest user, how do we know if we qualify?

    1. Bea Akin says:

      I HAVE BEEN USING QUEST FOR YEARS. I HAVE NOT BEEN NOTIFIED OF THE DATA BREACH. HOW WOULD I KNOW IF I HAVE BEEN AFFECTED.

      1. Lowary says:

        Call 1-800-491-5304, and give her your name and zip code. She will look your name up in the database to see if you were sent out a letter that your information was breached. If it was you should have been sent out a letter which tells you how to submit a claim with the reference number on file. You cannot submit a claim unless you were assigned a reference number.

    2. Lowary says:

      You would have received a letter with a reference number to file file a claim. You cannot file a claim without this letter. Call 1-800-491-5304 and give her your name and zip code and she will let you know if a letter was sent to you.

      1. Lou says:

        This is a credit monitoring service!

    3. Lowary says:

      Did you receive a letter? Call 1-800-491-5403 and give her your name and zip code and she will check the database to see if a letter was sent.

  10. Kimber Conover says:

    How do we get our claim number if we did not receive one? I have been using quest for 15yrs!

    1. Lowary says:

      If you didn’t receive one your information wasn’t breached. You can call 1-800-491-5304 and give her your name and zip code she will check the database to see if a letter was sent to you. If it was it has a reference number on it telling you to use that reference number on your claim that you can file online. You can only file a claim if you were sent this letter letting you know that your information was breached.

      1. Lou says:

        Who ever Lowary is is giving INCORRECT INFO…this is a number for a credit monitoring service

      2. Alicia Harkness says:

        Please add me. I have used Quest for years and can provide proof of this

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Please note: Top Class Actions is not a settlement administrator or law firm. Top Class Actions is a legal news source that reports on class action lawsuits, class action settlements, drug injury lawsuits and product liability lawsuits. Top Class Actions does not process claims and we cannot advise you on the status of any class action settlement claim. You must contact the settlement administrator or your attorney for any updates regarding your claim status, claim form or questions about when payments are expected to be mailed out.