Christina Spicer  |  March 23, 2018

Category: Closed Class Actions

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This settlement is closed!

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Pella window screen defect

The Pella Corporation has agreed to pay nearly $26 million to resolve allegations that the Pella ProLine brand aluminum clad wood casement, awning and/or transom windows made by the company were defective and leaked.

If you are a current or former owner of structures containing Pella ProLine brand aluminum clad wood casement, awning and/or transom windows (including 250 and 450 Series) manufactured by Pella Corporation between 1991 and 2009, you may be entitled to cash for actual expenses necessary to fix damages caused by the product.

In 2009, plaintiffs Kent Eubank, Jerry Davis, Ricky Falaschetti, and others, filed a class action lawsuit alleging Pella ProLine windows were defective. The plaintiffs said that defects in the products caused leaking, leading to additional damage, including wood rot in structures.

Pella Corporation initially agreed to a settlement in 2012, but that settlement was shot down because of inequality. The new settlement requires Pella to pay $25.75 million to resolve the class action allegations.

Under the terms of the settlement, Pella Corporation does not admit any liability and has maintained that wood rot can be caused by a number of factors, but Class Members will receive reimbursement for eligible damages as well as other costs related to ProLine products in their homes and other structures.

Eligible damages include water related damage, including the window or windows and/or to the sash because of water penetrating between the aluminum cladding of the window and the window sash, as well as the consequences of such water penetration and damage. The settlement amount provided to each Class Member varies depending on whether the Class Member has paid to repair the eligible damages or not.

Class Members who submit a Claim Form no later than June 20, 2018, can be awarded cash under the settlement agreement.

Customers who want to object to or exclude themselves from the terms of this settlement must do so in writing no later than June 20, 2018.

Who’s Eligible

The settlement Class includes all persons in the United States who are current or former owners of Structures containing Pella ProLine brand aluminum clad wood casement, awning and/or transom windows (including 250 and 450 Series) manufactured by Pella Corporation between 1991 and 2009.

Potential Award

Varies depending on the actual cash expenditures of each Class Member to address eligible damage.

Proof of Purchase

Class Members must submit a Claim Form along with supporting documentation, including the type of window or other Pella Product, the glass etch and product stamp ID or unit ID label, the date when eligible damage was discovered, whether the eligible damage has been repaired, and, if so, the date and type of repair.

Claim Form

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Claim Form Deadline

6/20/2018

Case Name

Eubank, et al. v. Pella Corporation, et al., Case No. 1:06-cv-04481, in the U.S. District Court for the Northern District Illinois, Eastern Division

Final Hearing

9/14/2018

UPDATE: The Pella ProLine Windows Defect Class Action Settlement was granted final approval on March 15, 2019. Let Top Class Actions know when you receive a check in the comments section below or on our Facebook page.

Settlement Website
Claims Administrator

Eubank v. Pella Corporation Window Settlement Administrator
c/o Kurtzman Carson Consultants
P.O. Box 404041
Louisville, KY 40233-4041
1-866-658-6764
info@PellaWindowSettlement.com

Class Counsel

Robert A. Clifford
CLIFFORD LAW OFFICES

Defense Counsel

John P. Mandler
FAEGRE BAKER DANIELS LLP

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98 thoughts onPella ProLine Windows Defect Class Action Settlement

  1. Neil says:

    We too have just heard about this, only because we need all new windows (because our Pella windows have rotted) and our new window company told us about it. 14 windows have rotted and one split in two. Very disappointed we missed this lawsuit. Having now to Buy all new windows…

  2. Greg Elmendorf says:

    I too, just found out about the litigation. I too, missed the chance to sign up as a party. Pella had my contact information in 2016 related to an inquiry I made about 2 windows with rotten sashes. Now I’m being offer replacements sashes at more the twice the cost of the original full windows. Is there anything that can be done at the date?

    1. Top Class Actions says:

      You can try contacting class counsel with your questions. Counsel is listed in this article and on the settlement website, and can be Googled for contact information.

  3. Eugene Gerbasi says:

    My Pella windows were installed in my condo in 1996.After only one year a front window crank d fell off as the wood frame was rotted. Since then I have 2 windows which are very rotted. I received a post card in 2018 telling me of a lawsuit where I might get some new windows.I recorded all the serial numbers on the damaged windows, I gave this information and a 200 dollar check with no response. Do I need an attorney?

  4. DIMITAR ANTONOV says:

    20 Pella windows and a patio door, installed in May 2000, all failing…
    Why Pella did not inform customers for the defective products sold on the market?
    Time for another class action?!

  5. Mary says:

    I have 51 Windows and did not know about this suit until just this past weekend. They started failing after the first year we owned the home. We called Pella a few times to come out- there were drafts and broken seals and they did nothing.

    Can I do anything this late in the game?

  6. Brandy S says:

    I did not know about the suit. I have 43 pella architect series doors and windows and they are failing. Some of them I have paid for replacements but they were still in the timeframe of the defective ones so I paid for a second set of defective windows. Ironically, during my renovation, I used a cheaper window company for some of the house and those windows are perfectly fine! Pella kept claiming it was my house but it cannot be if the non pella windows are fine. How do I get reimbursed and how do we move forward to get this awful product out of my house without incurring any more expenses. These windows were not cheap. I wish I knew about the lawsuit although it sounds like no one who applied is getting anywhere.

  7. Mark Dubanoski says:

    I have 80 Pella windows in my upper floor all with water intrusion issues. I had Pella come out and same response that others received…..humidity in the house. I had previous contacted a couple of these law firms regarding this a couple years ago. I never heard about this settlement either……I have $150,000 in window replacement costs staring at me…..

  8. Diane says:

    This is the second home I have owned that my Pella doorwall has rotted.
    In my first home I replaced the entire doorwall since it was not useable. I had contacted Pella and someone from Pella came to my house- their response was that the average life of doorwalls is 15 years. I also mentioned the inconvenience and securityof having the screen on the inside track. he said to keep the screen protected- ok So they protect their $200 screen while the expensive several thousand dollars rots.
    So with the use of the screen door and wanting to close the glass door one has to open the screen to access the glass door. The problem- bugs on the screen which slides inside the house yuk! The Pella representative suggested flicking the screen to remove the bugs- here in Michicgan the bugs aren’t phased by a flick! Another reason the inner screen is a problem is security- if the screen was on the outside- one would be able to quickly slide the glass door and lock it. With this inferior Pella design one needs to open the screen to access the heavy glass door. Now if I was so unfortunate as to have an intruder or even a wild animal charging my door- the precious seconds it would take to open the screen door and close the glass door especially with the rotting wood making it extremely difficult -could be a matter of life or death! I still own the first house and it DOES NOT have another Pella in it.
    In 2014 I purchase another house unfortunately with another Pella doorwall in it and yes it has rotted as well. This one I am in the process of having it repaired. I am waiting for the replacement part-which can only come from Pella and in 6-10 days! How convenient is that? The door rots and they have the only parts to replace the rotted part. So about $800 parts and labor!
    I would sincerely love to be part of the team that speaks to the judge! Pella is not a reputable company and doesn’t seem to care that their very expensive product has failed enough times and disappointed enough people that there is a lawsuit against them.
    So feel free to contact me!
    Diane

  9. clifton georgaklis says:

    I have had leaks continually throughout my house. It is brutal. Pella and the administrators are NON COMMUNICATIVE. I have no idea what is going on.

  10. Peter Fiorentino says:

    I sent my complaint in June. What is the status?

    1. Bill Gunderson says:

      Your $35 is held up cause the Judge in Illinois can’t make a decision. Final decision was to be on Sept 14th. It’s stiill held up 2 months later. Seriously what is she trying to decide? Maybe Pella is floating her cash or free windows under the table.

    2. Elonn Harman says:

      I sent my complaint in last June 2018 and haven’t heard a thing.
      Ho long should one need to wait?

    3. Elonn Harman says:

      I sent my complaint in last June 2018 and haven’t heard a thing.
      How long should one need to wait?

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