Anne Bucher  |  January 8, 2016

Category: Closed Class Actions

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This settlement is closed!

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Whirlpool

Whirlpool Corporation, Sears Holdings Corporation, and Sears Roebuck and Company have agreed to settle a class action lawsuit alleging some of their dishwashers were defective and posed a fire hazard. If you purchased or owned a KitchenAid, Kenmore and/or Whirlpool dishwasher, you may be entitled to compensation from the class action settlement.

If approved, the dishwasher settlement will resolve a class action lawsuit that alleges certain dishwashers manufactured by Whirlpool between October 2000 and January 2006 were equipped with a defective electronic control board that was prone to overheat, ignite, or emit smoke, sparks or fumes.

The defendants deny that the Whirlpool dishwashers are defective and deny that they pose any unreasonable safety risk. However, they have agreed to settle the Whirlpool dishwasher class action lawsuit to avoid the cost and risk associated with further litigation.

NOTE: This Whirlpool class action settlement does not include personal injury or property damage claims. It only includes damage that affected the Whirlpool dishwasher.

UPDATE: The Settlement Administrator posted NEW dates for the Claim Form deadline and the Final Hearing. This article has been updated with the latest information. 

Who’s Eligible

Class Members of the Whirlpool dishwasher settlement include all U.S. residents who either:

  • Purchased a new Class Dishwasher;
  • Acquired a Class Dishwasher as part of the purchase or remodel of a home; or
  • Received as a gift a new Class Dishwasher manufactured between October 2000 and January 2006.

Under the terms of the class action settlement, a “Class Dishwasher” is defined as a Whirlpool, KitchenAid or Kenmore brand dishwasher that was manufactured by Whirlpool between October 2000 and January 2006, and which was equipped with an electronic control board (ECB) designated as a “Rush” ECB or “Rushmore” ECB.

The Whirlpool dishwasher class action settlement also establishes two subclasses: the “Past Overheating Subclass” and the “Future Overheating Subclass.”

The Past Overheating Subclass includes Class Members who experienced an overheating event (in which the ECB overheated, ignited, emitted smoke, sparks or fumes, and stopped working) within 12 years after the purchase date of the dishwasher, but before Dec. 15, 2015.

The Future Overheating Subclass includes Class Members who, within 10 years after the purchase date of the dishwasher or within two years of Dec. 15, 2015 (whichever is later), experience an overheating event.

Potential Award

Varies.

The Whirlpool dishwasher class action settlement provides the following benefits to Class Members:

  • Cash rebates
  • Reimbursement for dishwasher repairs or replacements due to an Overheating Event
  • Cash payments for Future Overheating Events

REBATES:

All Class Members are entitled to receive a cash rebate from Whirlpool upon purchase of a new KitchenAid, Kenmore or Whirlpool dishwasher. The rebate will be between 10 and 20 percent of the retail purchase price.

  • The rebate for the purchase of a new Whirlpool or Kenmore brand dishwasher will be 10 percent off the purchase price, unless you received notice prequalifying you for an enhanced rebate (see below for details).
  • The rebate for the purchase of a new KitchenAid brand dishwasher will be 15 percent off the retail purchase price, unless you received notice prequalifying you for an enhanced rebate (see below for details).

Class Members who had the Thermal Cut-Out device of their Whirlpool dishwasher repaired may be entitled to an enhanced rebate of 15 percent off the retail purchase price of a new Whirlpool or Kenmore brand dishwasher, or 20 percent off the retail price of a new KitchenAid brand dishwasher.

REIMBURSEMENT FOR AN OVERHEATING EVENT:

If your dishwasher experienced an Overheating Event, you may be entitled to reimbursement for qualifying repairs or replacements. If you provide sufficient documentary proof that you paid out-of-pocket costs for a repair, you may be eligible for a full reimbursement of the amount you paid for the repair. If you provide sufficient proof of a paid repair, but the proof does not show the amount you paid, you will receive $200.

If you provide sufficient documentary proof that you paid for a replacement dishwasher as a result of an Overheating Event, Whirlpool will reimburse the out-of-pocket costs paid up to $300 for a Whirlpool, Kenmore or KitchenAid brand replacement dishwasher, and up to $200 for a non-Whirlpool replacement dishwasher.

REIMBURSEMENT FOR A FUTURE OVERHEATING EVENT:

Class Members who experience an Overheating Event within 10 years after the purchase of the dishwasher or within 2 years after Dec. 15, 2015, you should contact the Settlement Administrator. You may be eligible to receive either a $100 cash payment or a 30 percent rebate off the purchase price of a new Whirlpool, Kenmore or KitchenAid brand dishwasher.

NOTE: Owners of Whirlpool-manufactured dishwashers that are not covered by this settlement may also be entitled to benefits. A list of the dishwasher model and serial numbers will be available on the settlement website.

Proof of Purchase

Class Members must verify that their dishwasher’s model number and serial number is included in the settlement. A list of qualifying dishwashers will be available at the settlement website.

Claim Form Deadline

06/27/2016 (NEW DEADLINE)

NOTE: Class Members must submit a separate Claim Form for each dishwasher.

Case Name

Chambers, et al. v. Whirlpool Corp., et al., Case No. 8:11-cv-01733, in the U.S. District Court for the Central District of California

Final Hearing

08/25/2016 (NEW DATE)

UPDATE: On September 15, 2016, an appeal to the Kenmore, KitchenAid, Whirlpool Dishwasher settlement was filed.  Claims will not be paid until all appeals are resolved.  Please keep checking Top Class Actions for updates. 

Settlement Website
Claims Administrator

Dishwasher Settlement Claims Administrator
P.O. Box 43394
Providence, RI 02940-3394
1-888-730-9962
info@DishwasherSettlement.com

Class Counsel

Charles S. Fax
RIFKIN WEINER LIVINGSTON LEVITAN & SILVER LLC

Steven A. Schwartz
Tim Mathews
CHIMICLES & TIKELLIS LLP

Jeffrey M. Cohon
COHEN & POLLACK LLP

Robert S. Kitchenoff
WEINSTEIN KITCHENOFF & ASHER LLC

Nicole Sugnet
LIEFF CABRASER HEIMANN & BERNSTEIN LLP

Defense Counsel

WHEELER TRIGG O’DONNELL LLP

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77 thoughts onKenmore, KitchenAid, Whirlpool Dishwasher Class Action Settlement

  1. JMM says:

    I received the following email response today from info@dishwashersettlement.com:

    There is no change.

    This settlement is still on appeal.  We cannot mail rebate forms, deficiency letters, or payments, until the appeals process has concluded.

    As soon as we have any updates we will post them on the website, http://www.DishwasherSettlement.com

    Sincerely,

    Chambers v Whirlpool Settlement Administrator

    1. V. Egan says:

      04/10/2020 Received the same exact message on 04/10/2020!

  2. Carol says:

    Any updates yet ? Still waiting !

  3. Carol says:

    Can you tell me when we will see our settlement ?

  4. Carol says:

    Any word on the settlement for the dishwashers ?

  5. Pam W. says:

    Well I just purchased a new dishwasher and i’m keeping all of my receipt. Thank You.

  6. Carol says:

    When are we getting paid from this settlement waiting 2 years

    1. Top Class Actions says:

      Appeals still pending. it looks like oral arguments are going to be scheduled for May 2018. Unfortunately, it will be several more months before a decision on the appeals is issued.

  7. Gary Girouard says:

    I just had my whirlpool short out this past week. Do I have any recourse ?? Thank You

    1. Top Class Actions says:

      The settlement website has information on who to contact: https://www.dishwashersettlement.com/Contact.aspx

  8. Carol says:

    Still didnt get a check yet

  9. Charity A Tooley says:

    How long are we going to wait…please give me a answer to my question….waiting too long.

  10. Carol says:

    When do we start getting the checks for the dishwasher ?

    1. Top Class Actions says:

      Unfortunately, the appeals are still ongoing. Top Class Actions will let our viewers know as soon as all appeals are resolved.

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Please note: Top Class Actions is not a settlement administrator or law firm. Top Class Actions is a legal news source that reports on class action lawsuits, class action settlements, drug injury lawsuits and product liability lawsuits. Top Class Actions does not process claims and we cannot advise you on the status of any class action settlement claim. You must contact the settlement administrator or your attorney for any updates regarding your claim status, claim form or questions about when payments are expected to be mailed out.