Top Class Actions  |  January 24, 2023

Category: Closed Class Actions

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This settlement is closed!

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Close up of the signage of AT&T store, representing the AT&T data-throttling FTC settlement.
(Photo Credit: Simone Hogan/Shutterstock)

Consumers could benefit from a $60 million lawsuit settlement between the Federal Trade Commission (FTC) and AT&T resolving claims that the wireless provider engaged in data throttling — reducing the “unlimited” data speeds.

The settlement benefits former AT&T customers who had an unlimited data plan with the company at some point between Oct. 1, 2011, and June 30, 2015, who experienced data throttling and who have not received a bill credit or payment from AT&T regarding this matter.

According to the FTC, AT&T promised its customers “unlimited” data without qualification. In reality, the company allegedly throttled data speeds to the point that data was impossible to use.

AT&T is a mobile carrier that offers cellular and data services to customers.

In November 2019, AT&T agreed to resolve the FTC’s allegations with a $60 million lawsuit settlement

In 2020, AT&T distributed some funds to current and former customers who were affected by this issue. However, because AT&T was unable to reach every eligible customer, the FTC has opened the remaining $7 million of the settlement to provide partial refunds to consumers who haven’t received a refund from AT&T.

Refunds from the AT&T data-throttling lawsuit settlement will vary depending on a number of factors. No payment estimates are available at this time.

There is no deadline for exclusion or objection for this FTC settlement.

The settlement was finalized on Nov. 5, 2019.

In order to receive a refund, consumers must submit a valid claim form by May 18, 2023.

Who’s Eligible

Former AT&T customers who had an unlimited data plan with the company at some point between Oct. 1, 2011, and June 30, 2015, who experienced data throttling and who have not received a bill credit or payment from AT&T regarding this matter.

Potential Award

Varies

Proof of Purchase

N/A

Claim Form

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Claim Form Deadline

05/18/2023

Case Name

Federal Trade Commission v. AT&T Mobility LLC, Case No. 3:14-cv-04785-EMC, in the U.S. District Court for the Northern District of California

Final Hearing

11/05/2019

Settlement Website
Claims Administrator

info@ATTDataThrottling.com
877-654-1982

Class Counsel

Evan Rose
Matthew D. Gold
Laura Fremont
Kerry O’Brien
Lin W Khan
Emily Cope Burton
Colin Hector
Maricela Segura
Emily Wu
Michael J Davis
FEDERAL TRADE COMMISSION

Defense Counsel

William A Ryan
AT&T SERVICES INC.

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86 thoughts onAT&T data throttling FTC settlement

  1. j robinson says:

    Please add me You can not get any satisfaction when deal with this company.

  2. j robinson says:

    Please add me

  3. Nancy Grim says:

    Yes, I am still an AT&T customer just because I don’t want to go through the BS of another company, but you speak awful confident are you SURE we received a credit on our bill?? And how do we find out?

    1. Nancy Grim says:

      I hear you I never received a credit on my bill now what do I do?

  4. Patricia Brown says:

    Please add me

  5. Carey says:

    I believe I signed up for this for my phone, but I paid for my kids phones as well, total of 3 phones. They had taken payments from me but wouldn’t credit them to my acct. they could look it up and see it but couldn’t tell me why it wasn’t credited, it was taken out of my bank acct.

  6. Dorothea CHESLOCK says:

    I haven’t had my landline service for about 4 yrs. No one at at& t will help me. You can talk to no one. Charging me monthly for service I don’t have. T have. Had attempted murder/ robbery in 2018 & they ripped my phone lines apart.
    At&t just keep putting me off but sending me bills. I am not paying. They will not release my home land line # so I can to to another provider. I’ve had same # for about 40 yrs. Can you help??

  7. Brenda Gibson says:

    I don’t know if I got in on this earlier but I had two phones . I have been with AT&T for ever I just signed into a new trap on their new deal they will give me 5 Hundred dollars for my old phone and I would have to pay for the rest of it come to find out they are giving me 17 dollars a month discount until they give me 5 Hundred dollars in credit. I then asked if I could pay off what I owe but was told I had to pay for the total amount of the phone ,and the person selling me the phone said I could pay it off after one month because before that , why because after a month you can’t get out of the contract 🤬 and they are slowing down your speed I don’t believe this has slowed them down with their bad business practice! HELP!!!

  8. Lisa Cib says:

    Please add me – had AT&T for 20+ years

    1. Roberta petro says:

      I have had att for over 10 yrs or more. I need my phone for work I have unlimited but it always goes so slow and I can’t answer alot for my job it gets so slow. I have reported this many times to the store they called but nothing was done i have 4 lines unlimited. This is not fair to me as a customer for many yrs. Please help me . My job is supporting family i can’t when it is so slow.

  9. Lisa Cib says:

    Please add me

  10. Tomika Verser says:

    Add me

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Please note: Top Class Actions is not a settlement administrator or law firm. Top Class Actions is a legal news source that reports on class action lawsuits, class action settlements, drug injury lawsuits and product liability lawsuits. Top Class Actions does not process claims and we cannot advise you on the status of any class action settlement claim. You must contact the settlement administrator or your attorney for any updates regarding your claim status, claim form or questions about when payments are expected to be mailed out.