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Apple agreed to a $1.8 million class action lawsuit settlement to resolve claims that it misrepresented the security and value of its gift cards that were later redeemed by unauthorized third parties.
The Apple settlement benefits consumers who purchased eligible gift cards between March 2018 and July 2020 whose gift cards were redeemed by an unknown third party before the consumers could redeem them and who were not offered a refund or replacement.
The settlement also benefits a subclass of the same consumers from California who purchased gift cards in California between May 2017 and February 2018, and whose gift cards were redeemed by an unknown third party before the consumers could redeem them and who were not offered a refund or replacement.
Plaintiffs in the class action lawsuit claim Apple failed to secure its gift cards, causing consumers to lose the value of these cards when unauthorized third parties redeemed them before the authorized customer was able to. Consumers argue that Apple misrepresented the value and security of its gift cards by failing to warn customers that their gift cards could be stolen.
Apple gift cards can be used to purchase Apple products, apps, music and other products through Apple’s various online stores.
Apple hasn’t admitted any wrongdoing but agreed to a $1.8 million settlement to resolve the gift card class action lawsuit.
Under the terms of the settlement, class members can receive up to a 100% refund of their purchased Apple gift card values. If the number of claims exceeds the net settlement fund, the payments will be reduced proportionately.
The deadline for exclusion and objection is Jan. 8, 2024.
The final approval hearing for the Apple gift card class action lawsuit settlement is scheduled for Jan. 17, 2024.
In order to receive settlement benefits, class members must submit a valid claim form by Jan. 17, 2024.
Who’s Eligible
Consumers who purchased eligible gift cards between March 2018 and July 2020 whose gift cards were redeemed by an unknown third party before the consumers could redeem them and who were not offered a refund or replacement.
California subclass: consumers from California who purchased gift cards in California between May 2017 and February 2018 whose gift cards were redeemed by an unknown third party before the consumers could redeem them and who were not offered a refund or replacement.
Potential Award
Varies
Proof of Purchase
Sales receipt from the App Store & iTunes Gift Card(s) that are the subject of the claim that includes the purchase date, original purchase price and the gift card number(s); or certain attestations (more information available on the settlement notice); and any information necessary to complete payment via your payment method of choice, such as physical check or ACH transfer.
Claim Form
NOTE: If you do not qualify for this settlement do NOT file a claim.
Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.
Claim Form Deadline
01/08/2024
Case Name
Shay v. Apple Inc., Case No. 3:20-cv-01629-JO-BLM, in the U.S. District Court for the Southern District of California
Final Hearing
01/17/2024
Settlement Website
Claims Administrator
Shay v. Apple Inc.
c/o CPT Group Inc.
50 Corporate Park
Irvine, CA 92606
ShayGiftCardSettlement@cptgroup.com
888-617-2646
Class Counsel
James R Hawkins
Malte L L Farnaes
Christina M Lucio
Mitchell J Murray
JAMES HAWKINS APLC
Defense Counsel
David R Singh
WEIL GOTSHAL & MANGES LLP
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41 thoughts onApple gift cards $1.8M class action settlement
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We (our family) have had SO many problems with these cards – shame on a multi-million dollar corporation like Apple for KNOWING that this issue existed and not doing anything about it.
Now, to make it even worse, you have to have “Proof of Purchase”…
…Sales receipt from the App Store & iTunes Gift Card(s) that are the subject of the claim that includes the purchase date, original purchase price and the gift card number(s) …. Seriously?!! No offense but who the hell keeps their proof of purchase from 3-5 years ago?! Not me! I’d be drowning in receipts!
Again, shame on Apple …
Ad me please
Please add me to the list. I have also purchased these for my disabled daughter and had problems. Thank you.
I have purchased so many of these
I have purchased cards for years for my special needs adult son and so many of them had issues
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Please Include me in this claim I have had several issues with Apple gift cards
I did have some issue with this gift cards too. Just like what the other people are saying in this comments that who keeps their receipts for many years and just hide. What about those gift cards that you just received as a gift and when you’re about to use it. You’ll just find out that it’s already been redeemed or no value anymore. Just like of what I received of this no value gift card. This isn’t fair at all