California HSBC Call Recording Class Action Settlement

HSBC Technology & Services (USA) Inc. and HSBC Card Services Inc. have agreed to pay $13 million to settle three class action lawsuits that allege they violated California law by recording phone calls without notifying consumers.

California residents who received a telephone call from or on behalf of HSBC Card Services between March 23, 2009 and May 1, 2012 that was recorded or monitoredmay be entitled to benefits from the class action settlement.

The HSBC class action lawsuits allege HSBC placed calls to consumers and monitored or recorded the calls without obtaining consent from the call recipients. These calls allegedly involved confidential telephone conversations with California credit card account holders.

The plaintiffs allege the calls from HSBC violated the California Invasion of Privacy Act, which prohibits certain intentional recordings of phone calls without the consent of all parties to the conversation. Statutory penalties for violations of CIPA are $5,000 per call.

HSBC denies any wrongdoing but agreed to settle the call recording class action lawsuits to avoid the burden and expense of ongoing litigation. The settlement will resolve three HSBC class action settlements that are pending in California federal court.

If you would like to opt out of or object to the HSBC class action settlement, you must do so no later than Aug. 28, 2017.

Who’s Eligible

Class Members include: “All persons in California who received a telephone call between March 23, 2009 and May 1, 2012 from or on behalf of HSBC Card Services Inc. and whose call was recorded or monitored by or on behalf of HSBC.”

Potential Award

Varies, based on the total number of recorded calls each Class Member received.

Proof of Purchase

N/A

Claim Form

CLICK HERE TO FILE A CLAIM »

Claim Form Deadline

8/28/2017

NOTE: You do not need to submit a Claim Form if you received an email or postcard informing you that you do not need to file a claim. If you did not receive such a notice, you must submit a Claim Form no later than Aug. 28, 2017.

Case Name

Medeiros, et al. v. HSBC Card Services Inc., et al., Case No. 2:15-cv-09093-JVS-AFM, Fanning, et al. v. HSBC Card Services Inc., et al., Case No. 12-cv000885-JVS-RNBx, and Lindgren v. HSBC Card Services Inc., et al., Case No. 14-cv-05615-JVS-RNBx, in the U.S. District Court for the Central District of California

Final Hearing

10/16/2017

UPDATE January 8, 2018: According to the settlement website, payments will be mailed on February 23, 2018. Let Top Class Actions know when you receive a check in the comments section below or on our  Facebook page.

UPDATE 2: On Feb. 28, 2018, Top Class Actions viewers started receiving checks in the mail from the HSBC call recording class action settlement worth as much as $53.34. Congratulations to everyone who filed a claim and got PAID!

Settlement Website

www.CACallRecordingLawsuit.com

Claims Administrator

HSBC California Call Recording Lawsuits Settlement Administrator
c/o Kurtzman Carson Consultants (KCC)
P.O. Box 43438
Providence, RI 02940-3438
1-855-306-9610

Class Counsel

HYDE & SWIGART
KAZEROUNI LAW GROUP APC
LAW OFFICES OF TODD M. FRIEDMAN PC
ALTSHULER BERZON LLP
THE MEHDI LAW FIRM PC
ARLEO LAW FIRM PLC
BAILEY AND GALYEN

Defense Counsel

STROOCK & STROOCK & LAVAN LLP

Join a FREE California Call Recording Class Action Lawsuit Investigation

If you live in California and you did not receive a warning when calling a toll-free number, your call may have been recorded in violation of California law, and you may be entitled to compensation. See if you qualify to file a California call recording class action lawsuit.

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