LifeLock False Advertising Class Action Settlement

LifeLock has agreed to pay $68 million to settle allegations that the identity theft protection company failed to keep its promise of continuous security.

Lead plaintiffs Napoleon Ebarle and Jeanne Stamm filed the LifeLock class action lawsuit over claims that the company violated Arizona’s Consumer Fraud Act by falsely advertising the following promises:

• Comprehensive services in detecting fraud
• Timely and continuous alerts of potential fraud 24-hours a day, every day of the year
• Keep customers’ personal data (credit card, social security, and bank account numbers) secure
• A “$1 Million Total Service Guarantee,” which provides insurance up to $1 million against identity theft

The LifeLock false advertising class action lawsuit filed by Ebarle and Stamm contains similar allegations from an enforcement action filed by the Federal Trade Commission (FTC) last summer.

According to the FTC, LifeLock falsely advertised that it provided fraud alerts to customers as soon as they became aware of a potential threat between January 2012 and December 2014. LifeLock agreed to pay $116 million to settle that false advertising class action lawsuit in October 2015.

LifeLock denies the allegations brought by Ebarle and Stamm but agreed to the terms of the false advertising class action settlement to avoid the cost of further litigation.

Who’s Eligible

The LifeLock settlement is open to all Class Members who had a LifeLock identity theft protection plan at any time between Sept. 1, 2010 and Jan. 20, 2016.

You are a subclass member if you enrolled in a LifeLock identity theft protection plan between Jan. 1, 2012 and Apr. 30, 2015.

Potential Award

$14 – $39

The amount each Class Member receives will depend on how many people file Claim Forms and the date they enrolled in a LifeLock identity theft protection plan.

Class Members who file a Claim will likely receive $20; subclass members are expected to receive between $34 and $39 if they make a claim and between $14 and $19 if they do not file a claim.

The parties estimate that there are 6.7 million eligible Class Members.

Proof of Purchase

N/A

All LifeLock Class Members must submit a Claim Form by Apr. 29, 2016 to receive a cash payout. Subclass Members who do not exclude themselves will automatically get a cash payout and an extra payment if they submit a valid claim.

Claim Form

CLICK HERE TO FILE A CLAIM »

Claim Form Deadline

04/29/2016

Case Name

Ebarle, et al. v. LifeLock Inc., Case No. 3:15-cv-00258-HSG, in the U.S. District Court for the Northern District of California

Final Hearing

06/23/2016

UPDATE: On Sept. 20, 2016, the court granted the LifeLock false advertising settlement final approval.  The settlement website states that checks will be mailed no later than October 11, 2016.  Let us know when you receive a check in the comments section below or on our  Facebook page.

UPDATE 2: On Oct. 14, 2016, Top Class Actions viewers started receiving checks in the mail from the LifeLock settlement worth as much as $19.48! Congratulations to all our readers who submitted claims and got PAID!
UPDATE 3: On March 3, 2017, Top Class Actions viewers started receiving a second round of LifeLock settlement checks worth as much as $134.04! 

Settlement Website

www.EbarleClassSettlement.com

Claims Administrator

Ebarle v. LifeLock, Inc. Settlement
c/o Garden City Group
P.O. Box 10248
Dublin, OH 43017-5748
855-907-3140

info@EbarleClassSettlement.com

Class Counsel

Joseph Henry Bates, III
Randall K Pulliam
CARNEY BATES & PULLIAM, PLLC

RoseMarie Maliekel
Michael W. Sobol
LIEFF CABRASER HEIMANN & BERNSTEIN, LLP

Defense Counsel

Cynthia A. Ricketts
Luanne Sacks
SACKS, RICKETTS & CASE, LLP