Top Class Actions  |  July 10, 2020

Category: Closed Class Actions

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This settlement is closed!

Please see what other class action settlements you might qualify to claim cash from in our Open Settlements directory!

1-800 contacts

UPDATE 4:

  • This class action lawsuit is paying out $11 in a separate settlement as of Nov. 1, 2022.

UPDATE 3:

  • Top Class Actions viewers reported this settlement paying out up to more than $800 as of Sept. 10, 2021.
  • Congratulations to everyone who filed a claim and got paid.

UPDATE 2:

  • According to the settlement website, initial settlement payments are expected to go out the week of Aug. 30, 2021.

UPDATE:

  • The 1-800 Contacts class action settlement was granted final approval Oct. 20, 2020.
  • Please note that claims will not be paid until after the Dec. 4, 2020, claim deadline passes.
  • Top Class Actions will continue to provide updates as we learn more.

Several contacts providers including 1-800 Contacts have agreed to pay a combined $40 million to resolve antitrust claims against them.

The settlement benefits individuals who made at least one online purchase of contact lenses from: 1-800 from Jan. 1, 2004 to Sept. 12, 2019; Vision Direct, Inc., Walgreens Boots Alliance Inc., Walgreen Co. from Jan. 1, 2004 to Sept. 12, 2019; Arlington Contact Lens Service Inc. or National Vision Inc. from March 10, 2010 to Sept. 19, 2017; or Luxottica of America Inc. from Dec. 23, 2013 to July 5, 2019.

According to plaintiffs in the class action lawsuit, 1-800 Contacts and other contact companies illegally entered into anti-competitive agreements. The agreements allegedly ensured that the companies wouldn’t compete in online advertising such as trademarks and certain keywords. The companies allegedly further agreed to use “negative keywords” which prohibits their pages from showing up on searches for other company trademarks.

“In particular, 1-800 Contacts abused its monopoly power and entered into bilateral agreements with each of its competitors/co-conspirators to not bid against each other in advertising auctions conducted by internet search engines,” the 1-800 Contacts class action lawsuit claims.

Due to the alleged agreements, the plaintiffs and other consumers were reportedly denied the ability to search online advertisements for the best deals when looking for contacts. As a result, they allegedly paid higher prices for contact lenses.

These claims were reportedly brought on a federal level as well by the Federal Trade Commission (FTC). In 2018, the FTC determined that 1-800 Contacts was guilty of an antitrust agreement – although this decision has reportedly been appealed.

The defendants in the antitrust class action lawsuit from consumers have not admitted any wrongdoing but have agreed to settle the claims against them in a $40 million settlement. 1-800 Contacts will contribute $15.2 million, Walgreens and Vision Direct will contribute $12 million, AC Lens and National Vision will contribute $7 million, and Luxottica will contribute $5.9 million.

The settlement will provide cash payments to Class Members, although no estimates for payment amounts are available on the settlement website. Cash payments will be distributed amongst Class Members on a proportional basis, based on total purchases made by consumers.

In order to benefit from the settlement, Class Members must file a valid claim form by Dec. 4, 2020. Documentation of purchases may be required by the settlement administrator.

The deadline for exclusion and objection is Sept. 21, 2020. The final approval hearing for the 1-800 Contacts settlement is scheduled for Oct. 20, 2020.

Who’s Eligible

Individuals who made at least one online purchase of contact lenses from: 1-800 from Jan. 1, 2004 to Sept. 12, 2019; Vision Direct, Inc., Walgreens Boots Alliance Inc., Walgreen Co. from Jan. 1, 2004 to Sept. 12, 2019; Arlington Contact Lens Service Inc. or National Vision Inc. from March 10, 2010 to Sept. 19, 2017; or Luxottica of America Inc. from Dec. 23, 2013 to July 5, 2019.

Potential Award

Varies.

Cash payments will be distributed amongst Class Members on a proportional basis based on total purchases made by consumers.

Proof of Purchase

Documentation of purchases may be required.

Claim Form

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Claim Form Deadline

12/4/2020

Case Name

Thompson v. 1-800 Contacts Inc.et al., Case No. 2:16-cv-01183, in the U.S. District Court for the District of Utah

Final Hearing

10/20/2020

Claims Administrator

Thompson v. 1-800 Contacts, Inc.
c/o CPT Group, Inc.
50 Corporate Park
Irvine, CA 92606
OnlineContactLensSettlement@cptgroup.com
1-888-506-0436

Class Counsel

Steven M. Jodlowski
Patrick J. Coughlin
David W. Mitchell
Brian O. O’Mara
Carmen A. Medici
ROBBINS GELLER RUDMAN & DOWD LLP

Brian J. Robbins
George C. Aguilar
Gregory Del Gaizo
ROBBINS ARROYO LLP

Joshua S. Brownstein
M. Ryder Thomas
BROWNSTEIN LAW GROUP PC

Defense Counsel

Andrew D. Lazerow
Kuntal V. Cholera
COVINGTON & BURLING LLP

Alycia N. Broz
Kenneth J. Rubin
VORYS, SATER, SEYMOUR AND PEASE LLP

Jeffery C. Bank
WILSON SONSINI GOODRICH & ROSATI PC

Stephen Fishbein
Todd M. Stenerson
SHEARMAN & STERLING LLP

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488 thoughts on1-800 Contacts Class Action Settlement

  1. jeff says:

    has anyone received a paper check yet that can verify?

    1. Scottie Henson says:

      Nope

  2. Grateful says:

    676.53 in Massachusetts came last Friday

  3. Seth says:

    Do anyone know when mailing check out

    1. jeff says:

      called again and the person was clueless on maiing date of the checks and had no idea stating that she was in california and she work for cpt and could not provide basic answere even with providing case number and all other information. but, at the same time trying to get all the information on the call and not providing any information and findly stated that it may be jan 22 but also said she did not know, this took 45 minutes to get this information. good luck folks….this was the 12 call today and all day calling.

      1. DANNY TURNER says:

        Thank you so much for way back a long time ago and all with all my information

      2. DANNY TURNER says:

        Was supposed to say I lost my computer way back with all my information about this settlement so obviously I couldn’t claim anything if I couldn’t get into my emails

      3. Kari says:

        I received $14.55 in paypal today. Thanks TCA :)

    2. Lisa Marie says:

      I have something coming in mail today from this class action. Looks like a check!

      1. Hershey says:

        So do I here in Mississippi

  4. V. Egan says:

    11/01/2021 Received $50.79 via PayPal in Missouri.

  5. Kathy says:

    Repost from sept 10th (still have no payment and no response):

    I got an email saying I Was awarded $59.xx but I can’t VERIFY payment method. There is No verification page link.
    What the??? Help!!!
    Whats going on.
    This really is a joke

    1. Dianne says:

      Why do you keep reposting this. Theres nothing anybody on this post can do about it.

  6. Dm says:

    Repost from sept 10th (still have no payment and no response):

    I got an email saying I Was awarded $59.xx but I can’t VERIFY payment method. There is No verification page link.
    What the??? Help!!!

  7. allen says:

    I got a settlement email for payment. It gives you the option to get paid by Paypal, Venmo, or Direct Deposit. I’m pretty sure I did not select get to paid via digital methods and just wanted the standard check mailed. I have tried Direct Deposit and no money arrived, several days later I tired to again since the link was still showing the payment amount that I was owed and asking which method I wanted to get. I tried Paypal and waited, that didn’t work either. Has anyone tired calling the claims admin and just asking for a check to be mailed. It doesn’t say on the email when the digital payments method will expire. Would they be mailing a check once the links expire or do you lose the money? The company handling the digital payments is Digital Disbursements and they have not reachable phone number. This is really stupid, they should just mail the dam check.

  8. KATHY GENOVESE says:

    Whats going on i have a confirming email with claim number, cannot access moneys into any account.
    Help

    1. allen says:

      Which method did you try Paypal, Venmo, Direct Deposit? I have similar problem and was wondering if I could have them just send a check.

      1. KATHY MATSIKOUDIS says:

        Yeah im having same problem
        I’m on 8 days of trying

  9. C S says:

    I got $210.19, but didn’t have any POPs.

    1. eve says:

      was this a paper check and what state thank you

  10. Damn says:

    Forgot what email I used called 800 number was told after link expires end of November check would be mailed 4-6 weeks
    So if you waiting on a check next year guys

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Please note: Top Class Actions is not a settlement administrator or law firm. Top Class Actions is a legal news source that reports on class action lawsuits, class action settlements, drug injury lawsuits and product liability lawsuits. Top Class Actions does not process claims and we cannot advise you on the status of any class action settlement claim. You must contact the settlement administrator or your attorney for any updates regarding your claim status, claim form or questions about when payments are expected to be mailed out.