Top Class Actions  |  July 10, 2020

Category: Closed Class Actions

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This settlement is closed!

Please see what other class action settlements you might qualify to claim cash from in our Open Settlements directory!

1-800 contacts

UPDATE 4:

  • This class action lawsuit is paying out $11 in a separate settlement as of Nov. 1, 2022.

UPDATE 3:

  • Top Class Actions viewers reported this settlement paying out up to more than $800 as of Sept. 10, 2021.
  • Congratulations to everyone who filed a claim and got paid.

UPDATE 2:

  • According to the settlement website, initial settlement payments are expected to go out the week of Aug. 30, 2021.

UPDATE:

  • The 1-800 Contacts class action settlement was granted final approval Oct. 20, 2020.
  • Please note that claims will not be paid until after the Dec. 4, 2020, claim deadline passes.
  • Top Class Actions will continue to provide updates as we learn more.

Several contacts providers including 1-800 Contacts have agreed to pay a combined $40 million to resolve antitrust claims against them.

The settlement benefits individuals who made at least one online purchase of contact lenses from: 1-800 from Jan. 1, 2004 to Sept. 12, 2019; Vision Direct, Inc., Walgreens Boots Alliance Inc., Walgreen Co. from Jan. 1, 2004 to Sept. 12, 2019; Arlington Contact Lens Service Inc. or National Vision Inc. from March 10, 2010 to Sept. 19, 2017; or Luxottica of America Inc. from Dec. 23, 2013 to July 5, 2019.

According to plaintiffs in the class action lawsuit, 1-800 Contacts and other contact companies illegally entered into anti-competitive agreements. The agreements allegedly ensured that the companies wouldn’t compete in online advertising such as trademarks and certain keywords. The companies allegedly further agreed to use “negative keywords” which prohibits their pages from showing up on searches for other company trademarks.

“In particular, 1-800 Contacts abused its monopoly power and entered into bilateral agreements with each of its competitors/co-conspirators to not bid against each other in advertising auctions conducted by internet search engines,” the 1-800 Contacts class action lawsuit claims.

Due to the alleged agreements, the plaintiffs and other consumers were reportedly denied the ability to search online advertisements for the best deals when looking for contacts. As a result, they allegedly paid higher prices for contact lenses.

These claims were reportedly brought on a federal level as well by the Federal Trade Commission (FTC). In 2018, the FTC determined that 1-800 Contacts was guilty of an antitrust agreement – although this decision has reportedly been appealed.

The defendants in the antitrust class action lawsuit from consumers have not admitted any wrongdoing but have agreed to settle the claims against them in a $40 million settlement. 1-800 Contacts will contribute $15.2 million, Walgreens and Vision Direct will contribute $12 million, AC Lens and National Vision will contribute $7 million, and Luxottica will contribute $5.9 million.

The settlement will provide cash payments to Class Members, although no estimates for payment amounts are available on the settlement website. Cash payments will be distributed amongst Class Members on a proportional basis, based on total purchases made by consumers.

In order to benefit from the settlement, Class Members must file a valid claim form by Dec. 4, 2020. Documentation of purchases may be required by the settlement administrator.

The deadline for exclusion and objection is Sept. 21, 2020. The final approval hearing for the 1-800 Contacts settlement is scheduled for Oct. 20, 2020.

Who’s Eligible

Individuals who made at least one online purchase of contact lenses from: 1-800 from Jan. 1, 2004 to Sept. 12, 2019; Vision Direct, Inc., Walgreens Boots Alliance Inc., Walgreen Co. from Jan. 1, 2004 to Sept. 12, 2019; Arlington Contact Lens Service Inc. or National Vision Inc. from March 10, 2010 to Sept. 19, 2017; or Luxottica of America Inc. from Dec. 23, 2013 to July 5, 2019.

Potential Award

Varies.

Cash payments will be distributed amongst Class Members on a proportional basis based on total purchases made by consumers.

Proof of Purchase

Documentation of purchases may be required.

Claim Form

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Claim Form Deadline

12/4/2020

Case Name

Thompson v. 1-800 Contacts Inc.et al., Case No. 2:16-cv-01183, in the U.S. District Court for the District of Utah

Final Hearing

10/20/2020

Claims Administrator

Thompson v. 1-800 Contacts, Inc.
c/o CPT Group, Inc.
50 Corporate Park
Irvine, CA 92606
OnlineContactLensSettlement@cptgroup.com
1-888-506-0436

Class Counsel

Steven M. Jodlowski
Patrick J. Coughlin
David W. Mitchell
Brian O. O’Mara
Carmen A. Medici
ROBBINS GELLER RUDMAN & DOWD LLP

Brian J. Robbins
George C. Aguilar
Gregory Del Gaizo
ROBBINS ARROYO LLP

Joshua S. Brownstein
M. Ryder Thomas
BROWNSTEIN LAW GROUP PC

Defense Counsel

Andrew D. Lazerow
Kuntal V. Cholera
COVINGTON & BURLING LLP

Alycia N. Broz
Kenneth J. Rubin
VORYS, SATER, SEYMOUR AND PEASE LLP

Jeffery C. Bank
WILSON SONSINI GOODRICH & ROSATI PC

Stephen Fishbein
Todd M. Stenerson
SHEARMAN & STERLING LLP

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488 thoughts on1-800 Contacts Class Action Settlement

  1. WILLIAM CLADEKwcladek says:

    got e-mail today, asked to chose payment method, inserted bank routing no, and account but it would not accept it. I do not use the other methods of payments. I called the number given and they told me to contact you. help.

  2. joseph jostar says:

    anyone here get a check in the mail yet? Also what state if so plz

    1. Neksidirm says:

      I have not received my payment neither. And I signed up for PayPal as a digital payment. This is sick there’s no answers!

  3. Rose says:

    I still have not received my payment at the bank? What is going wrong with this process?

  4. ----- says:

    Official Settlement website posted an update

    *Update (9/2/2021)* SETTLEMENT PAYMENTS WERE ISSUED AND SENT VIA DIGITAL PAYMENT OR FIRST—CLASS U.S. MAIL TO CLASS MEMBERS ON SEPTEMBER 2, 2021.

    1. ???? says:

      yet no one has received a paper check

      1. ----- says:

        Someone in California posted on TCA FB page they received a check…& noted the checks are being mailed from California. If mailed on 9/2 that would make 7 business days b/c of holiday plus 2 weekends. I’m waiting on east coast….

    2. Pamela Giles says:

      I didn’t get my payment sent to my bank yet, set my info sept 3rd?????

  5. SONAL P SHAH says:

    Add me

  6. Evelyn says:

    Requested funds through Venmo. I keep getting error message so I can’t submit form. E mail states money deposited … I’ve tried calling and texting digital disbursement , no response. Anyone else having this issue?

    1. Diane Liebermann says:

      Yes, I requested direct deposit last week nothing yet still waiting

    2. KATHY GENOVESE says:

      Whats going on i have a confirming email with claim number, cannot access moneys into any account.
      Help

    3. KATHY MATSIKOUDIS says:

      Yeah this is ridiculous

  7. gayle says:

    Received $800+ to paypal account. I have worn contacts all my life and purchase exclusively online so had all my receipts. Was very surprised by the settlement award – comes at a time when it’s really appreciated.

    1. MrsHips says:

      May i ask when did you receive your deposit? I clicked the link last Thursday and still nothing to paypal. Happy yours came through ?

  8. Bev says:

    $43.79 is the amount I got back. Deposited into my PayPal account. Can’t complain, it’s like free money. I wasn’t expecting to get much back anyways.

  9. Dm says:

    I got an email saying I Was awarded $59.xx but I can’t VERIFY payment method. There is No verification page link.
    What the??? Help!!!

    1. KATHY MATSIKOUDIS says:

      Yeah same here
      And called law firm handling case and the told me to email
      Help@digitaldisburstments.com no answer from them
      Its 7 days now

      1. Dm says:

        Ever hear back? I still have zero reply, zero answers and zero payment :-|

        Un-freaking-believable that the law firm is blatantly ignoring this.

  10. Dm says:

    I got an email saying I Was awarded $59.xx but I can’t VERIFY payment method. There is No verification page link.
    What the???

    1. HisThickLiteSkin says:

      Dm, did you sign up for digital payments or paper check? Also, they send you a verification link to your email once you select your preference where you want your payment if it’s digital.

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Please note: Top Class Actions is not a settlement administrator or law firm. Top Class Actions is a legal news source that reports on class action lawsuits, class action settlements, drug injury lawsuits and product liability lawsuits. Top Class Actions does not process claims and we cannot advise you on the status of any class action settlement claim. You must contact the settlement administrator or your attorney for any updates regarding your claim status, claim form or questions about when payments are expected to be mailed out.