Michael Kors class action alleges website not accessible to blind, visually impaired customers

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Michael Kors website class action lawsuit overview: 

• Who: Sumaya Hussein filed a class action lawsuit against Michael Kors (USA) Inc. 
• Why: Hussein claims Michael Kors failed to make its website fully accessible to and independently usable by individuals who are blind or visually impaired. 
• Where: The class action lawsuit was filed in Illinois federal court. 
• What are my options: Michael Kors customers may be interested in women’s bags and accessories from Dresslily.

Michael Kors failed to make its website fully accessible to and independently usable by individuals who are blind or visually impaired, a new class action lawsuit alleges. 

Plaintiff Sumaya Hussein claims individuals who are blind or visually impaired are denied full and equal access to Michael Kors’ website due to alleged access barriers to screen-reading software that is used by the visually impaired to scan the internet. 

Hussein argues the alleged access barriers on Michael Kors’ website deny individuals who are blind or visually impaired with equal access to its goods and services, in an alleged violation of the Americans with Disabilities Act (ADA). 

“Defendant’s denial of full and equal access to its website, and therefore denial of its goods and services offered thereby, is a violation of Plaintiff’s rights under the (ADA),” the Michael Kors class action states. 

Hussein wants to represent a nationwide class of individuals who are blind or visually impaired and who have been denied access to the equal enjoyment of goods and services on Michael Kors’ website. 

Access barriers on Michael Kors’ website include missing alt-text, incorrectly formatted lists, says class action

Access barriers to screen-reading software on Michael Kors’ website include missing alt-text, hidden elements on web pages, incorrectly formatted lists, and unannounced pop ups, among other things, the Michael Kors class action alleges. 

“These access barriers effectively denied Plaintiff the ability to use and enjoy Defendant’s website the same way sighted individuals do,” the Michael Kors class action states. 

The plaintiff is demanding a jury trial and requesting injunctive and declaratory relief along with an award of nominal damages for herself and all class members. 

A separate class action lawsuit was filed against Michael Kors in May by a trio of consumers arguing the company uses false prices as a reference point for advertised sales on items at its outlet store. 

Have you been denied equal access to the goods and services offered on Michael Kors’ website? Let us know in the comments! 

The plaintiff is represented by Yaakov Saks of Stein Saks, PLLC. 

The Michael Kors website class action lawsuit is Hussein v. Michael Kors (USA) Inc., Case No. 1:23-cv-05803, in the U.S. District Court for the Northern District of Illinois.

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