Wyndham timeshare class action overview:
- Who: Plaintiffs Carol and Donald Yorks and Taya and Connor Fissix filed a class action lawsuit against Wyndham Vacation Resorts.
- Why: The plaintiffs accuse Wyndham of deceptive sales practices, hiding pertinent timeshare details and including an unenforceable arbitration requirement in its contracts.
- Where: The Wyndham class action was filed in federal court in Florida.
A new class action lawsuit claims Wyndham Vacation Resorts employs deceptive sales practices, hides pertinent timeshare details and includes an unenforceable Wyndham arbitration requirement in its contracts.
Wyndham timeshare purchasers must book up to 13 months in advance, the timeshares have limited or no resale value and desired locations are often unavailable, the Wyndham class action says.
The class seeks damages and voided contracts, claiming Wyndham committed fraud to gain customer commitment.
Traditional timeshare sales involve purchasing a portion of a property for a specific week of occupancy, which can be traded, the class action alleges. In the Wyndham timeshare program, consumers purchase points that become currency to stay at resorts across the world.
“Fundamental to the Wyndham sales and marketing pitch is that purchasers will have a dizzying array of choices and will be able to stay at their desired property wherever it might be,” the Wyndham class action says.
“Purchasers buy points so they can travel to their desired location, whether it is Scotland, Colorado, Hawaii or some other place. In fact, desired destinations are not available at the desired time and have to be booked sometimes as much as a year in advance, assuming they are even available. The sales pitch is false and misleading.”
Wyndham previously faced timeshare lawsuits
The proposed Wyndham classes include those who purchased their Wyndham timeshares in South Carolina, Maryland and Nevada with unenforceable arbitration clauses in their contracts.
The lawsuit included reference to several prior Wyndham cases where the arbitration clause was ruled unenforceable.
For example, a 2020 class action lawsuit claimed Wyndham aggressively marketed its timeshares and unfairly profited from customers by requiring them to assign their timeshare interest to a trust from which Wyndham benefits.
Have you purchased a Wyndham timeshare? Let us know in the comments.
The plaintiff is represented by Howard B. Prossnitz of the Law Offices of Howard B. Prossnitz PLLC.
The Wyndham timeshare class action lawsuit is Yorks, et al. v. Wyndham Vacation Resorts Inc., Case No. 6:24-cv-00575, in the U.S. District Court for the Middle District of Florida Orlando Division.
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631 thoughts onWyndham class action alleges timeshare contracts include unenforceable arbitration clause
I worked at one in Orlando. Beautiful resort! One of the practices I observed was that when guests arrived and checked into the hotel, the front desk then directed them to another desk to get a “parking pass” for their vehicle. Once there, the sales pitch began! These were guests who were renting a unit, not the actual timeshare owners. I worked the front desk and got many complaints about that. Another common complaint was how restrictive the booking was for the owners. How many months out they had to book, etc. Excessive fees. I am not part of this lawsuit, but I can totally see why it’s being brought. I wish everyone success!
I’d like to be a part of this lawsuit. This has been my biggest nightmare. We never even got a copy of our contract
I am my wife first joined Wyndham in 2023 and was ok but the fees kept going up and then everything we went on a trip we had to do a update and it would be the same lie over and over we have been talking wtih exit company and they want at least 5,000 and they do not promise that you will get out. I need help can we join someone lawsuits. please help.
How do you get money back? Trying to contact Wyndham to buy back our timeshares but were told no. Maintenance fees continue to go up, difficult to trade because the weeks ate available to individuals who are not owners, people they are trying to sell to. The last two times we traveled we were told we needed to attend an informational meeting because we were not on the Travel and Leisure platform. We were told it was not a sales presentation, in Arizona we could change our floating week and our other points, get more points for only $65,000. My husband walked out. In South Carolina we were held hostage, for 6 hours, same thing, more points for converting, all these programs, three years in which to use the points, no hidden fees, less booking headaches, loan with a 12 month no interest Barclays card to pay it off and all purchases would earn points to pay our maintenance fees, crap we signed and felt ill as soon as we walked out after 6 + hours. Everything was digital, nothing in paper, on top of that it was our anniversary during our vacation, next morning drafted cancellation letter, printed copies, found post office and mailed the certified letter. Then called and cancelled the new loan and card. We have been looking at getting rid of our timeshares. The exit companies are almost as bad as the timeshare companies $5995- $7995 fee and 70/30 split if they negotiate a refund. eBay has timeshares listed for sale and you get very little but we were told it was an investment.
I have owned with Wyndham for almost 30 years and have never been able to book a week in my deeded property location yet. No availability even a year out. Unbelievable!!!!