Wyndham timeshare class action overview:
- Who: Plaintiffs Carol and Donald Yorks and Taya and Connor Fissix filed a class action lawsuit against Wyndham Vacation Resorts.
- Why: The plaintiffs accuse Wyndham of deceptive sales practices, hiding pertinent timeshare details and including an unenforceable arbitration requirement in its contracts.
- Where: The Wyndham class action was filed in federal court in Florida.
A new class action lawsuit claims Wyndham Vacation Resorts employs deceptive sales practices, hides pertinent timeshare details and includes an unenforceable Wyndham arbitration requirement in its contracts.
Wyndham timeshare purchasers must book up to 13 months in advance, the timeshares have limited or no resale value and desired locations are often unavailable, the Wyndham class action says.
The class seeks damages and voided contracts, claiming Wyndham committed fraud to gain customer commitment.
Traditional timeshare sales involve purchasing a portion of a property for a specific week of occupancy, which can be traded, the class action alleges. In the Wyndham timeshare program, consumers purchase points that become currency to stay at resorts across the world.
“Fundamental to the Wyndham sales and marketing pitch is that purchasers will have a dizzying array of choices and will be able to stay at their desired property wherever it might be,” the Wyndham class action says.
“Purchasers buy points so they can travel to their desired location, whether it is Scotland, Colorado, Hawaii or some other place. In fact, desired destinations are not available at the desired time and have to be booked sometimes as much as a year in advance, assuming they are even available. The sales pitch is false and misleading.”
Wyndham previously faced timeshare lawsuits
The proposed Wyndham classes include those who purchased their Wyndham timeshares in South Carolina, Maryland and Nevada with unenforceable arbitration clauses in their contracts.
The lawsuit included reference to several prior Wyndham cases where the arbitration clause was ruled unenforceable.
For example, a 2020 class action lawsuit claimed Wyndham aggressively marketed its timeshares and unfairly profited from customers by requiring them to assign their timeshare interest to a trust from which Wyndham benefits.
Have you purchased a Wyndham timeshare? Let us know in the comments.
The plaintiff is represented by Howard B. Prossnitz of the Law Offices of Howard B. Prossnitz PLLC.
The Wyndham timeshare class action lawsuit is Yorks, et al. v. Wyndham Vacation Resorts Inc., Case No. 6:24-cv-00575, in the U.S. District Court for the Middle District of Florida Orlando Division.
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583 thoughts onWyndham class action alleges timeshare contracts include unenforceable arbitration clause
100% want to be a part of this class action. My purchase was in Tennessee, experienced all of the above mentioned pressure techniques, fake availability. After *5 years* of paying, I was able to only book 2 days at a resort because we were on COVID lockdowns. Please contact me.
Would join any class action lawsuit against their deceptive and discriminitory practices around the Certified Exit process. The criteria and eligibility are not clearly stated. When I asked the Wyndham Cares team, a representative of the Board, and the Timeshare Strategy rep no one could tell me what the criteria was, where I could find that information. When my request to begin the exit process was denied, they did not provide me with specifc rational for the rejection or steps steps for remediation despite my account being in good standing (no loans or fees due) and my long time membership (since 1994). Acceptance into the Certified Exit program appears to be unevenlyapplied and discriminatory against members in certain locations, at certain levels and possibly by age or race. The program availability does not appear t to be calendar or business driven as requests can be accepted at any time. On one occasion I called and was told the exit program had been open 2 weeks ago, but not today – keep calling. The very next day I called and was told the exit program was available 3 days ago, but not today – keep calling. Everytime I have called the program has been available to other members prior to when I have called (according to the Cares team). This clearly indicates a deceptive practice to obstruct, limit and deny the availability of the program and offer it in an arbitrary and discriminiatory way. Once allowed to exit, processing times are not standard and have extreme variability. Some members reported resolution took 3 months to a year or more, others said they were able to exit in 30 – 60 days. While the exit paperwork is being reviewed, the monthly fees continue to be charged resulting in unfair and inconsistent costs to members in terms of the number of months fees are required.
In general have many of the same complaints. Now I am 80 and on social
security only, so I really need to get out. Which seems to be impossible, because I can’t afford the legal fees to do so.
They lied and signed us up for west coast property and didn’t tell us, then tried to get us to go to another presentation stating it was for new owners, but it was to join a higher point system and would not take no for an answer. Asked for cancelation within time frame and sent us email with a different cancelation number and still taking payments out.
We have Worldmark credits and would like to get in to the class action lawsuit. They lied and deceived us about how we could use the credits.
I need more information about this lawsuit. I currently have a timeshare with Wyndham. I feel like I have been misled with untruthful information. This has mentally and financially drained me.
Need more information, I own 26 deeded WYNDHAM properties
I would like more information about how to join this Wyndham Lawsuit, since I also was corner and misled on having exclusivity with the properties, renting them as easy so that the Moorgate paid itself and that the maintenance fee will go down when I exclusively stick with one of their specific hotels. To only find out that everything is the opposite and theirs barely any availability for the dates that you want to vacation. Adding that an hour meeting became a persuasive half day in order to get me to purchase it, both time I could vacation with them, totally wasting my time from my vacation. It’s really affecting my inner and financial peace instead of making me feel a vacation relaxation.