Wyndham timeshare class action overview:
- Who: Plaintiffs Carol and Donald Yorks and Taya and Connor Fissix filed a class action lawsuit against Wyndham Vacation Resorts.
- Why: The plaintiffs accuse Wyndham of deceptive sales practices, hiding pertinent timeshare details and including an unenforceable arbitration requirement in its contracts.
- Where: The Wyndham class action was filed in federal court in Florida.
A new class action lawsuit claims Wyndham Vacation Resorts employs deceptive sales practices, hides pertinent timeshare details and includes an unenforceable Wyndham arbitration requirement in its contracts.
Wyndham timeshare purchasers must book up to 13 months in advance, the timeshares have limited or no resale value and desired locations are often unavailable, the Wyndham class action says.
The class seeks damages and voided contracts, claiming Wyndham committed fraud to gain customer commitment.
Traditional timeshare sales involve purchasing a portion of a property for a specific week of occupancy, which can be traded, the class action alleges. In the Wyndham timeshare program, consumers purchase points that become currency to stay at resorts across the world.
“Fundamental to the Wyndham sales and marketing pitch is that purchasers will have a dizzying array of choices and will be able to stay at their desired property wherever it might be,” the Wyndham class action says.
“Purchasers buy points so they can travel to their desired location, whether it is Scotland, Colorado, Hawaii or some other place. In fact, desired destinations are not available at the desired time and have to be booked sometimes as much as a year in advance, assuming they are even available. The sales pitch is false and misleading.”
Wyndham previously faced timeshare lawsuits
The proposed Wyndham classes include those who purchased their Wyndham timeshares in South Carolina, Maryland and Nevada with unenforceable arbitration clauses in their contracts.
The lawsuit included reference to several prior Wyndham cases where the arbitration clause was ruled unenforceable.
For example, a 2020 class action lawsuit claimed Wyndham aggressively marketed its timeshares and unfairly profited from customers by requiring them to assign their timeshare interest to a trust from which Wyndham benefits.
Have you purchased a Wyndham timeshare? Let us know in the comments.
The plaintiff is represented by Howard B. Prossnitz of the Law Offices of Howard B. Prossnitz PLLC.
The Wyndham timeshare class action lawsuit is Yorks, et al. v. Wyndham Vacation Resorts Inc., Case No. 6:24-cv-00575, in the U.S. District Court for the Middle District of Florida Orlando Division.
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626 thoughts onWyndham class action alleges timeshare contracts include unenforceable arbitration clause
I was promiusesd that Wyndham points could be used to buy air travel or other things. I have been bounced repeatedly from one phone numnber to another but so far have been unable to find the office that does this. It does not appear now that I will be able to use the points I have purchased. I have found statying at Wyndham resorts and hotels generally excellent, RCI excjhanges somewhat less so.
We have been Worldmark owners for 14 years. At first it was great. Slowly becoming less and less usable. At each “update” they promise more stuff which seems great and makes it sound good, until it turns out the promises are superficial and deceptively presented. Recently, a representative used misleading tactics to convince us that purchasing more points would actually save us money because of the lower interest rate and because we would then have access to a program through Koala where we could use our points to rent out high-demand properties to earn up to $10,000 a year to help us get those new points paid for more quickly. When I was skeptical about how much of my time that would take, he told me there was a “white glove” option that would cost $499 a year and Koala would do all the work for me. The Rep had many awards that were prominently displayed in his office for “integrity in sales” along with other awards, leading us to believe he was being integrous in his offer. The supervisor came in to further convince us, mentioning very purposefully that Donte has all these awards for “integrity in sales.” So we decided to move forward. We were told several times not to mention in the written and recorded questionnaire that this was a motivation for our purchase. That should have been the tip off, but they push you through so fast you don’t have time to think it through. When I was finally able to talk to the Koala rep, she said it was very unlikely that I would make the $10,000 per year I was hoping for unless I put considerable time into it myself. When I did that math, I realized it would cost me ALL of our points for an ENTIRE year to do that option. With our dues exceeding $10,000 a year, this was clearly a scam. The Worldmark Rep and the rest of the Anaheim team pressured us into making this decision without disclosing all of the facts to us. They used deception and false pretense to lure us into a decision we thought was good for us. They were not looking out for our best interest or taking into consideration our financial situation which we had thoroughly described to the Rep. I texted the Rep (who was supposed to be assigned as my “forever Rep”, to tell him I had spoken with Koala and the deal is not as he had described. I told him I feel very mislead and I would like to get my money back. He responded very vaguely and did not give me the steps to cancel. I texted again the next day. No response. I called the Anaheim office and asked for a call back. Still no response. I emailed Worldmark through the website. Now 2 months later, I still have not gotten a response from corporate either. So this week I spend 2.5 hours on the phone trying to get answers from the Financial Services, Title Services, and Owner Resolutions. None of whom really know anything. I’m trying to separate out the 50,000 points we owned outright from the points we recently purchased. But guess what? They are all absorbed into the new contract. There is no way for them to delineate between the points we previously owned free and clear, and the points that we recently purchased. So all of your points are now part of the loan that you are paying interest on. This is one of the reasons they keep trying to get you to buy more points so you are always paying interest to them for the loan, and you never actually own any points. Even points I purchased through an outside broker, are now absorbed into the perpetual debt machine and no way to reclaim my previously free-and-clear points. This isn’t just deception and fraud. This feels like a racket! If there’s a way to get in on the class-action lawsuit, count me in!
Shame on Wyndham. I have exchanged into their properties for years. I managed to escape purchasing until last month. Hindsight is 20/20.
The contract is full of promises they can’t keep. I am stuck with a mortgage and maintenance fees of $420 a month. I am not satisfied, and there is no recourse. I am trying to stay hopeful. There has to be help for all of us. We all work hard for our money.
You know they can come after your property. They can contact the irs and have earnings deducted.
Wyndham and WorldMark have deceptively (scammed) sold me points which are unusable. I’m paying for points and high maintenance fees (what am I maintaining, their bank account?). You’re never openings at any of their locations other than maybe one day or 2 day intervals. I think I’m going to quit paying this scam.
My wife and I had the same experience, was lied to and mislead about how the points work, they told us we could use them for hotels did not mention that we had to exchange them to do so, or that it takes 1000 points to make 400 point and cost a fee of $99 to do so , or that you need to do it by a certain time, so disgusted with how they managed to trick us into this mess, now we are out a bunch of money and they will ruin our credit
We have been Worldmark members since 2007. Every year we tend to go to the owner update. They spent 2 to 3 hours trying to get us to buy more points using deceptive techniques and confusing the customer with a wide array of mind-boggling options. The maintenance fees continue to rise as well as tacking on hotel rate fees, taxes, housekeeping, exchange fees and twice a year an extra fee for no reason at all. We would like to get out of our timeshare and I am looking at different options
We purchased Wyndham timeshare in march. We have been trying to get out of it for all those exact reasons. We were told false information just to get us to sign and put us into debt. They also said that the 0% interest rate will raise after 9 months but most of the time with our great credit they will extend it which was a lie. No it goes up to 26% on the Barclays cards they signed us up for. We would have walked out the door if they said they don’t extent the 0% interest and we had to come up with $24k in 9 months to pay it off. That’s absurd that they keep getting away with this and nobody can shut them down. This has cause my family a lot of financial burden and also a big part of our divorce that we are going through
Purchased a wyhdam by worldmark timeshare about 2 plus years ago, worst decision ive ever made financially. Ruined everything. Was reassured i could cancel if i couldnt handle it:lie. Terrible lies.
I attended a high pressure owners meeting update at Ocean Walk in Daytona. It was deceptive in the fact that they told me they were upgrading my existing Wordmark Timeshare when in fact sold be another timeshare contract with Wyndham. Promised they would assist renting my time if I could not use it but that was a lie. I have not been able to book due to inavailability and not able to login to the website to make reservations. On the phone extended time. I would like to cancel the Wyndham contract and keep my WorldMark contract (don’t need two separate timeshares). It is impossible to cancel and the maintenance fees keep going up. I would like to
Was pressured into a Timeshare and when we went to speak with someone to get out of it they duped us into believing they bought the timeshare when in fact he added another one. I have sold the one timeshare but have the extra one hanging and can never reach anyone to speak with. We are also getting charged for RCI which we waived and was told it was included anyway.
They had my wife in tears when we tried to leave. They should not be allowed to pressure and deceived people the way they do.