Abraham Jewett  |  January 24, 2023

Category: Consumer News

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Hands on phone logging into PayPal - PayPal data breach
(Photo Credit: mrmohock/Shutterstock)

PayPal data breach overview: 

  • Who: PayPal revealed that it suffered a data breach as a result of a credential stuffing attack that exposed the personal information of nearly 35,000 of its users. 
  • Why: PayPal says the data breach was the result of a credential stuffing attack but that it found no evidence the threat actor obtained the stolen credentials from it directly.
  • Where: PayPal is used by consumers nationwide.

PayPal has notified its users of a data breach the e-commerce company says it suffered as a result of a credential stuffing attack that it says exposed some personal data of nearly 35,000 users. 

The data breach reportedly occurred between Dec. 6 and 8, 2022, according to PayPal, which said it was able to both detect and mitigate the breach at that time. 

PayPal said that it also conducted an internal investigation — which concluded Dec. 20 — into determining how the bad actors were able to gain access to the compromised accounts. 

The company ultimately found the unauthorized third parties were able to log into the affected PayPal accounts using valid credentials. 

PayPal said it found no evidence the stolen user credentials were acquired from them directly and that the data breach was not due to any sort of breach on the company’s systems. 

The data breach granted hackers access to impacted PayPal account holders full names, birthdates, Social Security numbers, postal addresses and individual tax identification numbers. 

PayPal says it mitigated data breach by limiting access and resetting passwords of compromised accounts

Other information that may have been compromised during the PayPal data breach includes transaction histories and connected credit or debit card details, along with company invoicing data. 

PayPal said it mitigated the data breach by limiting the bad actors’ access to the platform and by resetting the passwords for accounts that it confirmed had been compromised. 

The company also reassured users it found no evidence the bad actors either attempted to or managed to perform an unauthorized transaction from an affected PayPal account. 

“We have no information suggesting that any of your personal information was misused as a result of this incident, or that there are any unauthorized transactions on your account,” PayPal said. 

A class action lawsuit was filed against PayPal last year by a consumer arguing the company fails to reimburse its customers who suffer losses as a result of fraud on its Venmo mobile payment service. 

Have you been impacted by a data breach? Let us know in the comments.


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1,203 thoughts onPayPal data breach affects thousands of users

  1. toniese evans says:

    i have paypal and can u add me

    1. Angela Montgomery says:

      I received a email saying I ordered something and paid for it with PayPal . I have never used my PayPal account.
      Can you help me figure out who is using my PayPal pal account?
      And what address the stuff went to?

  2. Sharhonda D Townsend says:

    Please add me I have more than one Pay Pal acct.

  3. Brandon R Lampitelli says:

    I woke up to hundreds of dollars removed from my checking account via unauthorized payments made through paypal to walmart.com. This then spiraled into 3 large transactions being made through paypal to walmart with orders being shipped all over the country. The email also associated with my paypal recieved more than 300 spam emails in under 10 minutes and I had to wipe my phone clean to get it to stop. This led to the closure of my walmart account, cancellation of my debit card, a complete wipe of my cell phone to remove sensitive information and resetting of all of my passwords. PLEASE CONTACT ME.

  4. Deb Bushong says:

    Add me to PayPal

  5. Jamie Hartle says:

    I’ve used Paypal for t least 20 years

    1. Mykeeta Armstrong says:

      My paypal account was definitely compromised someone was able to order groceries and all through my account. Please add me

  6. Tara Tyree says:

    Add me to PayPal lawsuit please

  7. Christina payne says:

    Please add me

  8. Karen D Shannon-Madison says:

    Please add me to the PayPal lawsuit!!!! I have NO account with them I complained about it, I was assured by a representative that I have no account. I now get continuous threats from a credit bureau!!! I’m sick of it!!!

  9. Melissa Lambardo says:

    Please add me I have been fighting with them for over 2 months they keep dragging it out and will not reimburse me someone hacked my PayPal and took everything I’m fighting with bank and PayPal I’m sick this is awful and PayPal is awful

  10. Katherine Burke says:

    Please add me. I have numerous cases involving PayPal and Venmo which I’m still actively trying to resolve

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