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DoorDash data breach overview:
- Who: DoorDash revealed that a data breach exposed the personal information of its drivers and an undisclosed amount of its customers.
- Why: DoorDash says the data breach was the result of a third-party vendor phishing campaign and that no sensitive information was compromised.
- Where: DoorDash is used by consumers nationwide.
Online food ordering company DoorDash confirmed in a blog post last week that a data breach exposed the personal information of its customers.
DoorDash revealed that personal information for an undisclosed amount of customers was exposed in the data breach, including phone numbers, names, email addresses and partial payment card numbers, among other things.
“We recently became aware that a third-party vendor was the target of a sophisticated phishing campaign and that certain personal information maintained by DoorDash was affected,” the company says in the blog post.
Drivers for DoorDash were also affected by the data breach with hackers able to access personal information including their names, phone numbers and email addresses, the company says.
DoorDash reassured its customers, however, that no sensitive information was compromised in the data breach.
“Based on our investigation to date, the information accessed by the unauthorized party did not include passwords, full payment card numbers, bank account numbers or Social Security or Social Insurance numbers,” DoorDash says.
DoorDash data breach has not led to identity theft, fraud, company says
DoorDash also says it has “no reason to believe” that any of the exposed personal information has “been misused for fraud or identity theft at this time.”
The DoorDash data breach occurred after the employee of a third-party vendor had their account credentials stolen and then used to access the internal tools of DoorDash, according to the company.
DoorDash did not reveal a timeline associated with the data breach, only that it had decided to fully investigate what had happened before choosing to disclose it to the public, TechCrunch reports.
The company says it has taken several steps in response to the incident and to prevent future data breaches, including enhancing its security and working with security experts, among other things.
“We value the trust we’ve built with each and every member of the DoorDash community, and protecting our platform and your personal information is a top priority for DoorDash. We sincerely regret that this attack occurred,” DoorDash says.
In related DoorDash news, a consumer filed a class action lawsuit against DoorDash last month over claims the company charges a hidden delivery fee.
Are you concerned your personal information may have been exposed in the DoorDash data breach? Let us know in the comments!
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630 thoughts onDoorDash data breach exposes customers’ personal, financial information
As a DoorDash customer, it can be disappointing to learn about the data breach that exposed personal and financial information of nearly 5 million users. It underscores the importance of companies taking strong data security measures and the need for consumers to be vigilant in protecting their information. It’s important to monitor accounts for suspicious activity, use strong passwords, and enable two-factor authentication whenever possible. Please add me!
I have been a victim of DoorDash’s date breach. Please, add me.
I’ve been getting strange calls that were from everywhere. I’ve been a customer for a very long time & they over charge for delivery & had my food delivered somewhere else.
I am a dasher and a customer of DoorDash please add me. My info was compromised.
My information was also breached and I suffered a financial loss.
My data has been compromised by DoorDash.
DOES ANYONE ELSE RECIEVE PHONE CALLS FROM DOOR DASH EVERY DAY AND NIGHT BECAUSE THEY HAVE YOUR PHONE NUMBER AS A STORE ON THE SITE EVEN THOUGH YOUR NOT. I GET CALL 24 HOURS A DAY AND NIGHT. I HAVE CALLED THEM EMAILED THEM AND STILL NO AT DOORDASH CAN REMOVE MY NUMBER. THTIS HAS GONE ON FOR 5 MONTHS NOW. HELP IF YOU KNOW WHAT I CAN DO.
Add me please
I live in WA state. My DD account was hacked and my first name on the account was changed. The hacker lives in Vermont. On Feb 3rd I started getting text messages from Doordash saying my DD Subway order is on its way. On Feb 8th I contacted DD to have my account deleted via webchat. I blocked DD on my cell. The texts stopped but I kept getting calls. Even after contacting DD..my account was not deleted. The hacker kept ordering food with my credit card worth a total of $170. On Feb15 I cancelled my credit card. I spent hours on the phone with DD and talking to Vermont Police who said I should contact WA Police. I feel helpless. I know WA Police will not take action coz the incident occurred in VT. I spoke to the Subway Manager in VT who has video footage of the Dasher. So I know this is not a phishing scam. DD should add a decent level of security such as 2 factor authentication. In my opinion DD should be shut down before other people are victimized. Pls add me.
I am a customer and worker please add me!