Abraham Jewett  |  August 24, 2022

Category: Legal News

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Close up of Experian logo on a smartphone screen.
(Photo Credit: rafapress/Shutterstock)

Experian credit reporting class action settlement overview: 

  • Who: Experian has agreed to a $22.45 million class action settlement with consumers. 
  • Why: The class action settlement was made to resolve claims Experian harmed consumers’ ability to obtain credit by putting out credit reports that contained inaccurate and/or obsolete information. 
  • Where: The class action lawsuit was filed in Virginia federal court. 

Experian has agreed to pay $22.45 million to resolve claims it hurt consumers’ ability to get credit by adding allegedly inaccurate and untrue information to their credit reports. 

The consumer credit reporting company also agreed to a settlement which will compensate tens of millions of individuals whose addresses Experian inaccurately flagged as being high risk or non-residential. 

Plaintiff Lisa Hill-Green accused Experian in September 2019 of making her a credit report which used an outdated home address with incorrect information to report it as high-risk for credit fraud, reports Law360. 

Green argued Experian was legally obligated under the Fair Credit Reporting Act to put out credit reports which are as accurate as attainable and that don’t include any adverse information that is obsolete.

Experian agrees to reconfigure update process for non-residential addresses

Preliminary approval of an injunctive relief settlement was granted by a federal judge shortly after discovery in November, with a nationwide settlement Class of consumers certified at that time, reports Law360. 

Experian agreed in the injunctive relief settlement to reconfigure its update process for non-residential addresses and to “stop publishing certain Fraud Shield indicators altogether,” among other things. 

Final approval of the injunctive relief settlement was granted in April, meanwhile, while the remaining issues continued to be negotiated up to the two deals reached on Friday, reports Law360. 

A jury trial began in June for a complaint alleging Experian falsely reported that a Florida consumer was delinquent on his mortgage payment and then passed off the investigation to a seperate company.

If your credit report has been damaged due to identity theft or fraud, you may qualify to join an identity theft credit damage recovery lawsuit investigation.

The plaintiff is represented by Kristi C. Kelly, Andrew J. Guzzo, Casey S. Nash, and J. Patrick McNichol of Kelly Guzzo PLC, Leonard A. Bennett and Craig C. Marchiando of Consumer Litigation Associates PC, and E. Michelle Drake and Joseph C. Hashmall of Berger Montague.

The Experian credit reporting class action lawsuit is Hill-Green v. Experian Information Solutions Inc., Case No. 3:19-cv-00708, in the U.S. District Court for the Eastern District of Virginia.


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324 thoughts on$22.45M Experian settlement resolves claims over inaccurate credit reporting

  1. Kelli says:

    I am confused!! I just received a notification in the mail addressed to me, but the physical address is not and never has been mine.
    Am in included?

    1. Jo says:

      Is this legit? This was in fact my my residential address

  2. Kyndra Cameron says:

    My credit report from Trans union continues to go up and down… Trans union report says I owe $603 and Experian/ Equifax says I that account is closed… On trans union report in all says I owe $1300 but Experian/Equifax says I owe $700. I continue to file disputes and I even spoke with someone from this unknown company and she said that they have spoken with me multiple times. That was definitely a lie. I had to look on the internet to find the number and when I looked at the reviews people had the same exact issue with this company. TransUnion should not allow things like this happen. We the people have to suffer. It’s hard enough as it is. It’s stressful. Please add me

  3. Connie bernard says:

    Add me

  4. Adaryll George says:

    Please add me

  5. Rayneale Bland says:

    Please add me. Experian needs to be sued for damages. They lowered my credit score by 80 points. I had fraud alerts and they still allowed collectors to add fraudulent accounts to my Experian credit report. I have filed many disputes with Experian disputing the fraudulent accounts and they won’t remove the information from my bureau they are using outdated and false addresses then when I tried to contact them about it, their automated system would not allow me to speak with a human and hung up on me. Something needs to be done because Experian supposed to be mirroring my other 2 reports from Trans Union and Equifax and they are not. Please contact me and add me to the list of people on this Class Action Lawsuit

    1. Elizabeth A Mullins says:

      7044951376

  6. Joe says:

    Add me. Experian needs to be sued for damages. They lowered my credit score by 19 points simply because I had credit card fraud occur on one of my credit cards. Then when I tried to contact them about it, their automated system would not allow me to speak with a human and hung up on me. In addition, they said they can not make out-going calls. Their bullshit has no boundaries!

  7. Lois Flint says:

    Differences reporting derogatory accounts balances; I believe are listing incorrect information for over eight to ten years

  8. Ashley Chewning says:

    Add me

  9. Sabrina R Mcmorris says:

    Add me

    1. Jennifer Johnson says:

      Please include me. They keep fluctuating my credit report and refuse to give me a reason why. Please add me to the lawsuit

  10. MrMrs Kxxx says:

    Add me

    1. Mary Anna Scott says:

      And I would like to know who is handling the law suit because I haven’t received a dime ,yet can someone give me the lawyers name.

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