NordicTrack, ProForm iFit class action settlement

Consumers who purchased certain workout equipment models could benefit from a NordicTrack settlement that provides repairs, refunds and credit for alleged machine defects.

The settlement benefits consumers who purchased certain ProForm and NordicTrack workout equipment before Jan. 23, 2023. Consumers can find a full list of included machines on the settlement website.

According to the class action lawsuit, iFit sold NordicTrack and ProForm workout equipment with defective touchscreen consoles. These consoles, which facilitated live workout streaming and other services, allegedly failed due to mandatory updates from iFit.

iFit is a fitness company that sells workout services and equipment under various brands, including NordicTrack and ProForm.

iFit hasn’t admitted any wrongdoing but agreed to pay an undisclosed sum to resolve the class action lawsuit.

Under the terms of the NordicTrack settlement, class members can receive repair, refund and/or credit benefits based on their experiences.

Class members who are still in possession of an unrepaired class device that failed after Nov. 1, 2021, can receive a free repair as part of the ProForm iFit settlement. These repairs include a no-cost replacement and installment of a tablet or console on the affected machine.

Consumers who paid iFit to repair their machines before May 6, 2024, can receive a refund for the amount they paid for repairs. The ProForm iFit settlement refunds will cover any documented amounts paid to iFit for repairs, replacements, diagnosis, replacement parts and accompanying services.

Individuals who contacted iFit about the alleged defect before May 6, 2024, did not receive a no-cost repair and subsequently disposed of their machine can receive a 20% coupon. This coupon can be used for up to a $600 discount on the purchase of fitness equipment or services through iFits workout brands.

Class members who paid for an iFit streaming subscription before May 6, 2024, and lost access to these services due to issues with their device tablets could receive 20% off a 12-month subscription extension. This ProForm iFit settlement extension is available for consumers who contacted iFit for repairs but who did not receive a no-cost repair or replacement within a month of their request.

The deadline for exclusion and objection is Aug. 3, 2024.

The final approval hearing for the settlement is scheduled for Nov. 7, 2024.

To receive NordicTrack settlement benefits, class members must submit a valid claim form by May 6, 2025.

Who’s Eligible

Consumers who purchased certain ProForm and NordicTrack workout equipment before Jan. 23, 2023

Potential Award

Varies

Proof of Purchase

Product model number and serial number

Claim Form

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Claim Form Deadline

05/06/2025

Case Name

Balfour, et al. v. iFit Health and Fitness Inc.,Case No. 1:23-CV-00067-UNA, in the U.S. District Court for the District of Delaware

Final Hearing

11/07/2024

Settlement Website

iFitConsoleSettlement.com

Claims Administrator

Balfour v. iFIT Settlement Administrator
P.O. Box 4239
Portland, OR 97208-4239
855-604-1828

Class Counsel

Daniel Herrera
CAFFERTY CLOBES MERIWETHER & SPRENGEL LLP

Joseph G Sauder
SAUDER SCHELKOPF LLC

Defense Counsel

Terry E Welch
Bryan S Johansen
Andrew V Collins
PARR BROWN GEE & LOVELESS LLP