Carter Credit Union data breach class action settlement

Carter Credit Union agreed to a class action settlement to resolve claims that it failed to prevent a 2025 data breach that compromised members’ sensitive information.

The Carter Credit Union settlement benefits individuals whose personal information was compromised in the Carter Credit Union data breach that occurred on or around June 25, 2025.

The data breach class action lawsuit claims that Carter Credit Union failed to protect consumer data from a 2025 data breach. As a result of the Carter Credit Union data breach, sensitive consumer data, such as Social Security numbers, driver’s license numbers and financial information, was allegedly compromised.

Carter Credit Union is a financial institution with locations in Arkansas and Louisiana.

Carter Credit Union has not admitted any wrongdoing but agreed to pay an undisclosed sum as part of a class action settlement to resolve the data breach class action lawsuit.

Under the terms of the Carter Credit Union settlement, class members can receive up to $2,500 for out-of-pocket expenses related to the data breach. This reimbursement covers expenses, such as identity theft losses, credit-related fees, ID replacement costs and more. Class members must provide documentation of these expenses to receive reimbursement.

Class members who do not have documentation of data breach-related expenses can receive a one-time payment of $50.

All class members are eligible for three years of free credit monitoring through CyEx Financial Shield Complete. This service includes $1 million in financial fraud insurance and monitoring for fraud, identity theft and more.

The deadline for exclusion and objection is Oct. 20, 2026.

The final approval hearing for the Carter Credit Union settlement is scheduled for Nov. 30, 2026.

To receive settlement benefits, class members must submit a valid claim form by Nov. 19, 2026.

Who’s Eligible

The Carter Credit Union settlement benefits individuals whose personal information was compromised in the Carter Credit Union data breach that occurred on or around June 25, 2025.

Potential Award

Up to $2,500 for documented losses or a $50 cash payment

Proof of Purchase

Documentation, such as bank statements or receipts, is required for those claiming out-of-pocket losses.

Claim Form

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Claim Form Deadline

11/19/2026

Case Name

Ellis, et al. v. Carter Credit Union d/b/a Carter Federal Credit Union, Case No. 662980-C, in the 1st Judicial District Court for the Parish of Caddo, State of Louisiana

Final Hearing

11/30/2026

Settlement Website

CCUDataSettlement.com

Claims Administrator

Carter Credit Union Data Incident Settlement
c/o Settlement Administrator
P.O. Box 25226
Santa Ana, CA 92799-9958
[email protected]
866-675-2433

Class Counsel

Leigh S. Montgomery
ELLZEY KHERKHER SANDFORD MONTGOMERY LLP

Mariya Weekes
MILBERG PLLC

A. Brooke Murphy
MURPHY LAW FIRM

Defense Counsel

Josh Becker
SHOOK, HARDY & BACON LLP