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A class action lawsuit claims that Western Union doesn’t redeem money that has been sent in an unsuccessful wire transfer.
Plaintiff Ibolya Radulescu says that for several years she has used Western Union to transfer money to relatives in Romania. Allegedly, she sent various funds this way, including a $100 transfer sent on April 11, 2013.
The plaintiff reportedly sent the payments via Western Union’s money transfer service, and was charged various dollar amounts for each transfer.
Radulescu says Western Union did not deliver the money from the transfer sent on April 11, 2013, and instead kept the money. In addition, she alleges that Western Union did not return the money, did not notify her that the transfer did not go through, and did not notify her until years later that the bank was still in possession of her money.
The Western Union money transfer class action lawsuit states that in August 2018, Western Union made its first effort to contact her about the funds. Allegedly, the letter stated that as required by law, the company would turn over her unredeemed funds to the State’s Treasurer’s Office as unclaimed property unless the bank received a written response within a certain time period.
The Western Union class action lawsuit goes on to claim that Western Union was wrongly making money off of Radulescu’s fund, because the bank had used it for investments, from which the company made money. Allegedly, the bank did not acknowledge why Radulescu’s funds had been held without her knowledge.
Radulescu further states that Western Union makes a widespread practice of holding transferred funds without delivering them and without returning them to customers, noting that during the same time period in question, Western Union was hit with another lawsuit over the same issue.
The plaintiff points to this other wire transfer lawsuit to claim that Western Union knows that it is holding funds without customers consent, and has not changed its practices, at least through August 2018.
The Western Union wire transfer class action lawsuit says that Western Union touts its large financial holdings as a reason why customers should bank with Western Union.
However, Radulescu claims that these holdings were at least in part gained unfairly by holding funds of its customers that should have been sent to others via wire transfer.
The Western Union class action lawsuit states that Western Union takes advantage of its vulnerable clientele, who are largely immigrants or others who have limited access to other financial institutions. Allegedly, Western Union knows these customers who do not have other resources are vulnerable and exploits them by not sending their money to intended recipients.
Radulescu seeks damages on behalf of herself and all other similarly affected customers.
Have you had a wire transfer through Western Union fail? Let us know in the comments below.
Radulescu is represented by Robert Radulescu of Romancore Law PC and Robert A. Waller, Jr. of Law Office of Robert A. Waller, Jr.
The Western Union Wire Transfer Class Action Lawsuit is Ibolya Radulescu v. The Western Union Company, et al., Case No. 1:19-cv-03009, in the U.S. District Court for the District of Colorado.
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26 thoughts onWestern Union Class Action Says Wire Transfers Aren’t Delivered
Omg happened to me and my son! I always wondered what happened to my money! Please add me
Add me, My son went to pick up a $150.00 that i sent to him. He never got it . WU told him it had already been picked up. Would like to finally get my money back.
This happened to me. 7 yrs. ago when I tried d send $100 to Egypt but my husband never received it.
Please add me. This is happening to so many people and it’s not right. Shame on them. Thank you.
Happen to me money was sent tried putting on western union card and once loaded it was gone say it was picked up in another state but state im.in was on paper
My money was never delivered. When I went to get it returned from Western Union to me ($500!) they falsely claimed I had already came in and picked it up! I have not yet received my money back and am pissed.
I have at times Tryed to pick up a transfer and it was in another name and I tracked it before picking it up . or there’s that other one that they cancel it when you go to track it.
Western union can really be full of crap. I got a western union money order for 500$ ..the funds were not available until 3 days later. I kept calling and all the auto system was saying was not available. Couldnt even get through to a real person. Finally on the third day they said the money order funds are available and i have so may days to claim it before its returned or claimed as loss or stolen. ..unbelievable.
I sent 10 money transfers and the receiver did not receive the monies. Can I get this monies back. I got all the receipts of Western Union.
Just happenedlast night two times money did not go though saying my son account was blocked . Called them and asked why .. The lady from customers service said his acount is locked and no other information can be given out Ok then where is my money for both transfer ? Still no money . publix said i would have to waiy until wester union refunds them and i will get my refund
. OK SO HOW WOULD PUBLIX DO THAT CALL ME ONE DAY AND SAY HEY I HAVE YOURREFUND ?
Yes I had a wire transfer and the lady didnt get it when I went to get it at the store they said I had picked it up when I didnt do it when I question Western Union they said I went back where I sent it and got it and signed for it I never went back and signed for it when I asked for the receipt they said they would send it and never did all I want was my mo ey back.