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Taylor Swift performing at a concert, representing the Ticketmaster fees class action
(Photo Credit: Christian Bertrand/Shutterstock)

Update:

  • Live Nation Entertainment and Ticketmaster asked a California federal judge to throw out a class action lawsuit alleging they engaged in anticompetitive and misleading conduct when selling concert tickets for Taylor Swift’s “The Eras Tour.”
  • On Feb. 24, the companies lodged a motion to compel arbitration, saying plaintiff Michelle Sterioff agreed to arbitrate claims against the companies on “numerous occasions” during the ticket purchase process. 
  • Sterioff claims Ticketmaster and its parent company, Live Nation, created an anticompetitive scheme aimed at “eliminating and/or substantially minimizing all competition” for primary and secondary ticketing services. 
  • However, the companies argue the claims are entitled to go to arbitration as Sterioff “repeatedly assented” to their terms of use during the ticket purchase process.

Taylor Swift Ticketmaster class action lawsuit overview: 

  • Who: Michelle Sterioff filed a class action lawsuit against Live Nation Entertainment Inc. and Ticketmaster LLC. 
  • Why: Sterioff claims Live Nation and Ticketmaster engaged in anticompetitive and misleading conduct with the way presale, sale and resale of concert tickets for Taylor Swift’s “The Eras” Tour were handled. 
  • Where: The class action lawsuit was filed in California federal court. 

(Dec. 20, 2022)

Live Nation Entertainment and Ticketmaster engaged in anticompetitive and misleading conduct with the way presale, sale and resale of concert tickets for Taylor Swift’s “The Eras Tour” were handled, a new class action lawsuit alleges. 

Plaintiff Michelle Sterioff claims Ticketmaster and its parent company, Live Nation, created an anticompetitive scheme aimed at “eliminating and/or substantially minimizing all competition” for primary and secondary ticketing services. 

Sterioff argues Ticketmaster and Live Nation are able to eliminate competition in the primary ticket market by “coercing major concert venue operators to enter into long-term exclusive contracts with Ticketmaster.” 

“Because Ticketmaster has exclusive agreements with virtually all venues capable of accommodating large concerts, Taylor Swift and other popular musicians have no choice but to sell their tickets through Ticketmaster,” the Taylor Swift class action states. 

Sterioff wants to represent a nationwide class and Washington subclass of individuals who purchased one or more tickets to Taylor Swift’s “The Eras Tour” for personal, family or household purposes. 

Because of Live Nation and Ticketmaster’s alleged anti-competitive conduct, fans had “no choice but to purchase tickets through Ticketmaster’s primary ticketing platform,” the class action alleges. 

Live Nation, Ticktmaster work to eliminate competition in secondary ticket market, Taylor Swift class action says

Sterioff claims Live Nation and Ticketmaster also work to eliminate competition in the secondary ticket market by implementing technology that limits a purchaser from transferring tickets unless they are resold through Ticketmaster’s secondary ticketing platform. 

“As a result of this scheme, over 70% of tickets for major concert venues in the United States are sold through Ticketmaster’s online platforms at monopolistic prices,” states the Taylor Swift class action. 

Sterioff claims Live Nation and Ticketmaster are guilty of unjust enrichment and unlawful tying, among other things, and are in violation of California’s Unfair Competition Law and False Advertising Law. Tying involves an agreement between a buyer and seller in which the seller makes conditions about the sale of a product based on the buyer agreeing to purchase a second product or prevents the buyer from purchasing that product from a competing seller.

She demands a jury trial and requests declaratory and injunctive relief along with an award of statutory, monetary, compensatory, incidental and/or consequential damages for herself and all class members. 

Earlier this month, more than two dozen Taylor Swift fans filed a similar class action lawsuit against Ticketmaster and Live Nation, arguing the companies broke the law with the way they handled ticket sales for the artist’s “The Eras Tour.” 

Did you purchase tickets to Taylor Swift’s “The Eras Tour” through Ticketmaster? Let us know in the comments.

The plaintiff is represented by Lisa T. Omoto of Faruqi & Faruqi LLP and Bonner C. Walsh of Walsh P.L.L.C. 

The Taylor Swift Ticketmaster class action lawsuit is Sterioff, et al. v. Live Nation Entertainment Inc., et al., Case No. 2:22-cv-09230, in the U.S. District Court for the Central District of California.


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95 thoughts onTaylor Swift fans file class action against Ticketmaster, Live Nation over exorbitant fees

  1. Kristie Campbell says:

    How do we sign up for this class action lawsuit?

  2. Nancy Chapman says:

    I got in as soon as the tickets went on sale. I was immediately placed in the queue and before you know it, I had three tickets purchased for the Chicago show. I called my daughter and surprised her with this event as it w as what she wanted for Christmas and her Birthday; she creamed with delight. She asked me where the seats were located so I got in ticket master and was met with the system was down and then found out that the three tickets I had purchased were no longer in my account and my money was refunded.
    I go to a lot of concert and have to purchase tickets thru Ticketmaster or
    Live Nation and pay enough in ticket to probably pay off a student loan!! I just purchased Chris Stapleton tickets which were advertised for $120 per ticket. J ended up paying $160. ?? Plus per ticket. So an additional $80 in ticket. That would be enough money for gas for me for like 3-4 weeks, or my electric bill for one month.

    Ticketmaster/LiveNation need to STOP stealing all these fees from people that are on a tight budget , etc. They are the monopoly and so they feel that they can take from everyone

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